Rugvista Avis 

164
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Loved the cross section of choice. Made me look at styles I wouldn't normally look at. When I found 2 similar rugs, with different names, I found it difficult to make out the difference in the pho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ “I’m extremely happy with this rug! The quality is excellent, and it looks even better in person than in the photos. The colors are vibrant, the material feels durable and soft underfoot, and... Voir plus

Noté 5 sur 5 étoiles

I’ve had a lovely experience ordering from rugvista! Fast shipping, great quality and very quick and reliable customer service. I had a return and it went super smoothly with no issues. Will definitel... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great choice, a little tricky to actually click on what I wanted. Excellent idea to add non slip item when I was at checkout buying rug. All in all a very pleasant experience

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de tapis d'Orient

Écrit par l'entreprise

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(164)

120 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Overall look of the carpet is ok but packaging is awful

Overall look of the carpet is ok, however how it was delivered was absolutely shocking. I mean how it was packaged is beyond terrible. Folded like it was a top or something, the lines from folded sides are still there and not going away, for 100€ iv paid i would have expected better, else i would have went to ikea and paid 30€ instead. With a better packaging also ..

20 mai 2026
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Réponse de Rugvista

Dear customer,

Thank you for your Trustpilot review and your feedback. It's great to hear that you are happy with the design of the carpet. We are sorry to hear that you noticed fold marks on your carpet when unpacking. 

As we ship internationally, we have to follow the guidelines set by our shippers - they have restrictions on the measurements of international shipments. As such, many of our rugs need to be folded for shipping. The fold marks should go away by themselves very soon. However, feel free to reach out to our customer service so we can take a look at your carpet and give you some tips. We're always happy to help. 
We also try to make it as easy as possible for customers to order a rug and if they do not like it, return it for free to us. 

Thank you again for your feedback and please let us know if there is anything else we can help you with.

Yours sincerely,
Rugvista Team

Noté 3 sur 5 étoiles

Found the rug I liked in the shape I needed!

Found the rug I liked that was the correct shape and size. The website showed 2 remaining but when I went to checkout, it was out of stock. I have purchased my second option, but disappointed that the website did not give accurate information.

15 mai 2026
Noté 5 sur 5 étoiles

Absolutely beautiful quality rug

Absolutely beautiful quality rug. I was really impressed. Weighty as you'd expect from a pure wool rug. Gorgeous design and swift delivery. Will definitely purchase again from Rugvista.

15 mai 2026
Noté 5 sur 5 étoiles

I love my rug

My rug arrived very promptly. It looks just as it was portrayed on the rug vista website.
Such a simple and effective way to brighten up a room and it feels lovely underfoot.
Thank you rug vista. Im already thinking about rugs for other rooms x

11 mai 2026
Noté 5 sur 5 étoiles

Very happy

Couldn't get the discount code so after emailing problem I was sent code. Very easy to place order. Thank you Rugvista. Looking forward to receiving rug.

11 mai 2026
Noté 2 sur 5 étoiles

Quality of runner bought is not great

Quality of runner bought is not great. Very disappointed with it.

30 avril 2026
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Réponse de Rugvista

Thank you for your feedback.


We’re sorry to hear that the quality of the runner did not meet your expectations — we understand how disappointing that can be.


Please remember that you have a 30-day free return option from the date of delivery, so if the product is not right for you, you are very welcome to return it at no cost.


If you need any help with the return process or have any questions, our customer support team will be happy to assist you - info@rugvista.com.

Noté 5 sur 5 étoiles

Fantastic range and variety of rugs

Fantastic range and variety of rugs, easily filtered to the ones you like on the website. Good reductions for some at different times. The one we got is fab a Sarouk mir runner for the hall. Vibrant colours looks the part 👌 in the entrance. Can't fault rugvista. Will be keeping an eye out for something similar in the front room.

29 avril 2026
Noté 4 sur 5 étoiles

Worth checking out...

I am generally happy with my order (hallway rug 80/300cm). I got one that was on sale as I didn't want to spend a lot of money on something that may get dirty. It looks good, the design is pretty. Colours are vivid. Pattern is printed on top of the fabric (I did expect this given the price) The rug itself is thin (rug description reflects this accurately). One thing to criticise is that boarder stitching is bit wonky in places. Other than that, worth checking out.

27 avril 2026
Noté 5 sur 5 étoiles

Colourful Rug

I recently received my rug, and I am delighted with both the product and the service. It arrived promptly, which was much appreciated.
The rug itself is very nice and fits perfectly in my sitting room, exactly as I had hoped. The colour matches my expectations and complements the room beautifully.
Overall, I’m very satisfied with my purchase and would recommend it to others looking for quality and reliability.

12 avril 2026

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