Rugvista Avis 

164
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Loved the cross section of choice. Made me look at styles I wouldn't normally look at. When I found 2 similar rugs, with different names, I found it difficult to make out the difference in the pho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ “I’m extremely happy with this rug! The quality is excellent, and it looks even better in person than in the photos. The colors are vibrant, the material feels durable and soft underfoot, and... Voir plus

Noté 5 sur 5 étoiles

I’ve had a lovely experience ordering from rugvista! Fast shipping, great quality and very quick and reliable customer service. I had a return and it went super smoothly with no issues. Will definitel... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great choice, a little tricky to actually click on what I wanted. Excellent idea to add non slip item when I was at checkout buying rug. All in all a very pleasant experience

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de tapis d'Orient

Écrit par l'entreprise

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(164)

120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Carpet came when expected

Carpet came when expected. It looks lovely on the floor and has settled in. I was surprised that it was not in a roll rather it was folded. For a big rug I thought this was unusual. I would order again from Rugvista as I had no problem at all and the ordering was straightforward .

17 février 2026
Noté 5 sur 5 étoiles

I was very pleased with my new rug

I was very pleased with my new rug. The quality of the rug exceeded my expectations given the price. The rug arrived on time and was well packaged. It can be difficult to judge quality/colour etc online, but the free returns facility made it easier to take a chance. I also asked for more details on colour and received a helpful reply. I have already recommended rugvista to my friends.

17 février 2026
Noté 3 sur 5 étoiles

Loved the selection of carpet runners…

Loved the selection of carpet runners but it took me two hours to process the payment as it wouldn’t accept the area code. Just about to give up when it finally took it. Waiting now for delivery.

14 février 2026
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Réponse de Rugvista

Hi Cathy! Thank you very much for your review and for choosing Rugvista! We’re really happy to hear that you loved our selection of carpet runners, and we’re glad that the payment finally went through in the end.


We’re sorry to hear that you experienced difficulties during checkout - that’s certainly not the experience we want for our customers. If you ever run into similar issues in the future, please don’t hesitate to contact our Customer Service team at info@rugvista.com. We’ll be more than happy to assist you right away, so the process is quicker and smoother.


We hope you’ll love your new carpet once it arrives! 😊

Noté 5 sur 5 étoiles

Great Company!!! 5 stars from me

I have been ordering rugs from you for over 10 years. I think this is my 10th rug to order. Never a problem. Rugvista is great value, fast efficient service and lovely quality for the price. Never a delivery problem. No complaints. Thank you Rugvist. Rachel

1 février 2026
Noté 4 sur 5 étoiles

Belle

Had trouble with ordering as wouldn't accept my post code for past few days tried again today and it accepted it immediately everything very easy and straightforward after that.cant wait to receive my rug.

27 janvier 2026
Noté 1 sur 5 étoiles

Terrible

Terrible. The site is not working properly. Getting the payment screen was a challenge. The eircode should ignore the spaces. Hire proper testers - you are loosing money!

24 janvier 2026
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Réponse de Rugvista

Hi,

Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced on our website, that’s certainly not the experience we want our customers to have.

We appreciate you pointing this out, and your comments regarding the payment process and Eircode entry have been forwarded to our technical team for review and improvement. Feedback like yours helps us identify issues and make our site better.

If you’d like assistance completing your order or have any questions, please don’t hesitate to contact our customer service, we’ll be happy to help.

Noté 5 sur 5 étoiles

I love my new rug!

Rug arrived ahead of schedule & looks exactly like the pictures & description on the website - it's perfect & am so pleased as it's my first time buying something like this online. Communication & delivery faultless. Would highly recommend.

19 janvier 2026
Noté 1 sur 5 étoiles

Unfortunately the rug was very poor…

Unfortunately the rug was very poor quality and I will be returning it.

14 janvier 2026
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Réponse de Rugvista

Hi,

Thank you for taking the time to leave a review. We’re very sorry to hear that the rug did not meet your expectations and that you’re disappointed with the quality.

Quality perception can be subjective, and we understand that not every rug is the right fit for every home. You are of course very welcome to return the rug within our 30-day free return period, and our customer service team will be happy to assist you with the return process.

We appreciate your feedback and hope we’ll have the opportunity to offer you a better experience in the future.

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