Rugvista Avis 

164
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Loved the cross section of choice. Made me look at styles I wouldn't normally look at. When I found 2 similar rugs, with different names, I found it difficult to make out the difference in the pho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ “I’m extremely happy with this rug! The quality is excellent, and it looks even better in person than in the photos. The colors are vibrant, the material feels durable and soft underfoot, and... Voir plus

Noté 5 sur 5 étoiles

I’ve had a lovely experience ordering from rugvista! Fast shipping, great quality and very quick and reliable customer service. I had a return and it went super smoothly with no issues. Will definitel... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great choice, a little tricky to actually click on what I wanted. Excellent idea to add non slip item when I was at checkout buying rug. All in all a very pleasant experience

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de tapis d'Orient

Écrit par l'entreprise

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(164)

120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

PERFECT

Ordered from Rugvista before so know the rugs I purchased would be good quality. 10/10

13 janvier 2026
Noté 4 sur 5 étoiles

The rug is beautiful

The rug is beautiful. It arrived quickly and it was a great experience all round. The only reason for the 4 stars was packing wasn’t great. The rug was folded which the creases still haven’t come out. The plastic bag that the rug was in had holes in it and the rug wasn’t covered on the inside. That was the only let down of using rugvista. That being said, I love the styles online and will definitely be ordering again.

10 janvier 2026
Noté 5 sur 5 étoiles

Nain Emelia 200cm

The rug I got is absolutely beautiful and is of lovely quality. It has become a central feature of my living room. Everything from order to delivery was smooth as well.

10 janvier 2026
Noté 3 sur 5 étoiles

Cheap & cheerful

Quick delivery, no hassle. Colours are nice but quality isnt high. A corner turns up like a dogs ear which is annoying. Having said that, price is good, so you can't expect luxury perfection for a low price. I'm satisfied that i got what i paid for. If cheap n cheerful is what you want, definitely recommend

9 janvier 2026
Noté 5 sur 5 étoiles

Love my rug

Got a bargain in the black Friday sale on a rug I'd been eyeing for ages. Delighted with the quality and service.

8 janvier 2026
Noté 1 sur 5 étoiles

Wrong rug delivered

Got the wrong rug. Not the one I have ordered. My name on the parcel but wrong order number attached to the item.
I really needed that rug by 10th December. Very disappointed with their service.

8 décembre 2025
Logo de Rugvista

Réponse de Rugvista

Hi,

Thank you for taking the time to share your experience. We are very sorry to hear that you received the wrong rug and understand how disappointing this must be.

This is certainly not the experience we want our customers to have. We would like to look into this immediately and find the best possible solution for you. Please contact our customer service team as soon as possible with your order details.

We sincerely apologize for the inconvenience this has caused and appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Happy Customer! Would buy again.

Very easy ordering experience. Rug arrived as described but didn't suit the room. Requested a return. FedEx said they couldn't collect from my location so I contact Rugvista and they sorted it for me and it was collected promptly and all appears to have gone smoothly. I'm now just awaiting my refund. I ordered another rug in the meantime, and it's perfect for what I need! Very happy!

26 novembre 2025
Noté 2 sur 5 étoiles

It was a ridiculous idea to fold my rug…

It was a ridiculous idea to fold my rug 200cm x 300cm in half and then in quarters so that now it won’t lay flat on the ground. It should have been rolled!

19 novembre 2025
Logo de Rugvista

Réponse de Rugvista

Hi! Thank you for sharing your feedback. We’re very sorry to hear about your experience - we understand how frustrating it is when a rug doesn’t lay flat after delivery.

We would like to clarify that for international shipments, our logistics partners require rugs to be folded rather than rolled. Since we ship from Sweden to many countries, we must follow these guidelines to ensure parcels can be transported efficiently and safely.

In most cases, the creases from folding disappear on their own after some time. Alternatively, you can try rolling the rug in the opposite direction and leaving it like that for about 24 hours - this usually helps it flatten faster.

If the rug still does not lay flat, please don’t hesitate to contact us at info@rugvista.com, and we’ll be happy to assist you further.

We appreciate your feedback and your patience.

Wishing you a great afternoon!
Rugvista Customer Service

Noté 5 sur 5 étoiles

Beautiful product

Beautiful product - even better in reality. Arrived in a timely manner. Would recommend Rugvista

20 novembre 2025
Noté 5 sur 5 étoiles

Large rug

Beautiful rug true to pictures colors lovely and vibrant and service excellent

19 novembre 2025
Noté 5 sur 5 étoiles

From selection

From selection, based on description & photos, to ordering, to delivery everything was first class and the rug is exactly as expected

14 novembre 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus