Ruk Bikes Avis 212

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Voir plus

Noté 4 sur 5 étoiles

Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Voir plus

Noté 5 sur 5 étoiles

Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day. Thought it was the wrong spring length after a few emails back and forth managed to get it fitted. Absol... Voir plus

Noté 5 sur 5 étoiles

Outstanding service from RUK bikes. I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price wit... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

212 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

BBB TL 18 Large - Perfect for MTB

Best price, free postage and easy transaction.

Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool.

The large version is spot on and the recess on bottle ensures the tool bottle is gripped and held well in the cage. Purchased another brand, which didn't have this and it wasn't secure in side loading cage. The small screw down lid compartment for chain link or other small items is a handy feature. The tool bottle plastic easily marks when placing in and removing from cage but this doesn't affect functionality.

Would recommend.

20 décembre 2021
Noté 3 sur 5 étoiles

Parcel was not delivered on the date…

Parcel was not delivered on the date stated
And the box was squashed and damaged

20 décembre 2021
Logo de Ruk Bikes

Réponse de Ruk Bikes

Hi Wayne, Sorry to hear that. We use a courier service for all shipments, they are extremely busy this time of the year.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. I purchased a crank that I received in great time. I thought a part was missing, the owner sent me a pdf explaining how to fit it and what I needed. I also received an email and a text offering me help and support. Really friendly and I would definitely shop their again.

Gareth

19 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service - needed a random part, No one online seemed to have one in, saw that ruk had had one in at some point - did the old fashioned thing and just rang to ask when restock was, Kev ordered me one from his supplier then and there, shipped it the next day - said it would take ten days, arrived in three, no charge for post. It’s brilliant that good bike stores are still out there - and a nice change from the big online stores - seriously, give this store your business!

18 octobre 2021
Noté 5 sur 5 étoiles

I bought a Di2 rear derailleur

I bought a Di2 rear derailleur. I called, left a message on a mobile number. I got an immediate callback. Ordered straight away. This is a new setup company with very good prices. I would definitely return again.

Delivery was by ups and next day! Extremely superior service. Cheaper than all of the market larger well known brands. For some reason google doesn’t show RUK straight away, it instead brings paid advertisers, which means you would pay £20-30 more! Very glad I found RUK.

Thanks

14 septembre 2021
Noté 4 sur 5 étoiles

Effetto Carbomove at a very competitive price...

I got the 2 cans of Effetto Carbomove that I needed, at a competitive price with delivery included. I had to wait a few days before extra stock was delivered before placing my order. As promised, I received an email to tell me that stock was now available - thank you Kevin...!
From my point of view, the only minus was that when the goods were shipped and didn't know which carrier had been used and I had no tracking information. I received an anonymous tracking instruction from Hermes which had no sender information attached to it and given that I was managing multiple shipments at the time, it wasn't entirely ideal.
The goods were delivered in good order and on time. I would definitely consider buying from Ruk Bikes again.

12 août 2021
Noté 5 sur 5 étoiles

purchased a xt rear brake

purchased a xt rear brake. I did have trouble with the order. It was sorted out by the team very quickly and the part arrived super quick. thanks again, well recommended!!

11 août 2021

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