Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Voir plus
Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day. Thought it was the wrong spring length after a few emails back and forth managed to get it fitted. Absol... Voir plus
Outstanding service from RUK bikes. I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price wit... Voir plus
4,6
Excellent
212 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great service and arrived quickly.
26 août 2025
I ordered TF2 bicycle oil
I ordered TF2 bicycle oil and got a totally different brand sent through the post. I’ve asked to return this item with zero response!! Don’t buy anything from this company!
26 août 2025
Réponse de Ruk Bikes
Sorry to hear that you were not happy with your product, if you need to return an item then please send an email request to returns@ruk-bikes.com and they will be happy to arrange a refund.
I ordered a bike basket (order 6220) on…
I ordered a bike basket (order 6220) on 16 August but haven’t heard when or if it is being despatched. Please do let me know as I cycle to work and need a basket every day. Jane, Cambridge . Spoke to Kevin, who promptly chased and despatched my order. Extremely pleased with my new basket.
16 août 2025
Avis spontané
Réponse de Ruk Bikes
Hi Jane,
Sorry to hear that, I'll look into this today and make sure its with you ASAP.
Speedy service and good range of bike accessories …
Speedy service and replacement straps were perfect
31 juillet 2025
Réponse de Ruk Bikes
Thank you for your feedback. We've looked into your order and found that it was returned to us due to an incomplete address. Our system shows that only the street name was provided, with no house number or postal code. For successful delivery, a complete and accurate address is required.
Once the package arrives back at our facility, we'll be in touch to discuss the next steps. You can also reach out to us directly with any questions at the contact information provided on our website here - https://ruk-bikes.com/policies/contact-information.
This was only my First Purchase
This was only my First Purchase. Nice site. Quick and Seamless checkout. NO ISSUES! 💯👍
25 juillet 2025
Part arrived as described and has made…
Part arrived as described and has made a significant difference to the running of my bike. Thanks a lot!
28 avril 2025
Ordered something and doesn’t fit what…
Ordered something and doesn’t fit what I needed. Attempted to raise a return but haven’t heard back - tried ringing but goes straight to voicemail, left voicemail but not heard back. Emails not replied too.
15 avril 2025
Avis spontané
Réponse de Ruk Bikes
Hi Amy, have you checked your spam? we reply to all emails so double check please. Also we don't have any voicemails or missed calls. The number is 07510 178918
DVO coil spring
Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day.
Thought it was the wrong spring length after a few emails back and forth managed to get it fitted.
Absolutely brilliant company will certainly be using them again.
Quick postage and even quicker with emails and queries can't fault this company what so ever it was a pleasure doing business.
10 avril 2025
Avis spontané
I had a positive experience with Ruk…
I had a positive experience with Ruk Bikes. They offered great service, fast delivery, and helpful customer support. Although delivery was slightly slower than expected on one occasion, they promptly resolved issues and provided the right parts when needed. Competitive prices and reliable service make them a trustworthy choice. Would recommend!
18 mars 2025
Avis spontané
Excellent experience from start to…
Excellent experience from start to finish. The live chat option was really good to get advice, especially if you are a newbie to cycling. Would highly recommend.
26 mars 2025
Thay had what I needed!
I had a part number for an item that had dropped off my bike but I was't sure if I could find a supplier. I found Ruk Bikes on Google and they had the part I was looking for. What a relief.
26 février 2025
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