Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mani was really super professional and she helped me throughout the day with all she can do. I was really satisfied with the service
L'entreprise a répondu
Order booked online, no feedback and after followup get to know there is no stock hence will need ro process refund or order another product based o a voucher refund. Then with a broken... Voir plus
L'entreprise a répondu
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Voir plus
L'entreprise a répondu
4,1
Bien
329 avis
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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every good except communication
customer service do not reply to my inquiry about my order status up until 6 days after when they fulfill their part of giving to the service courier, then took 5 days deliver to oman. all in all 11 days that suppose to be 9 days base on their website. i got free delivery upon check out, no added charge when i got the parcel. guaranteed legit, authetic and safe for online shopping.
26 mars 2023
Horrible online customer service with…
Horrible online customer service with no one checking emails.
27 mars 2023
thank you very much
23 mars 2023
A Purchasing Experienced with Runner's AE.
Upon Ordering with Items, on my choices, it didn't take to time until it was delivered and received, The process of procurement is systematic, one point to emphasize. even the packaging, satisfactory. Delivery on - time. So, in extent, this is recommended to other customers. It will not let you down.
31 mars 2023
لا يوجد اهتمام بالعميل
لا يوجد اهتمام بالعميل
ولا يوجد مصداقية
قمت بالطلب منكم منذ ١٠ ايام ولم يتم شحنها الى الان
23 mars 2023
I ordered 8 days ago and until now I…
I ordered 8 days ago and until now I don’t know where my order is?
No body is responding to my emails. I literally don’t know what to do
This is my first and last order from runners.
24 mars 2023
I still didnt get my order
21 mars 2023
I was trying to contact team to arrange…
I was trying to contact team to arrange for exchange for bigger size. No response to three e-mails. I am disappointed, left with too small running shoes….
24 mars 2023
Because of cancelling my order
Because of cancelling my order. Note that the order was made from another site at a lower price.
24 mars 2023
If we book a product, unfortunately it was not delivered you need to call the customer and return the money immediately omer elivered delivered
This company will not improve.
22 mars 2023
Unprofessional
After I received the item, no answers on email. Although I was asking about exchanging size. Bad experience & customer service
21 mars 2023
Late in responding to emails queries.
25 février 2023
The item status wasn’t updated for 6…
The item status wasn’t updated for 6 days even after following up by email and chat. Until I followed up by phone call and then it was canceled.
24 février 2023
Very fast delivery 👍🏼
23 février 2023
They are fast
I ordered and it came in 3 days. They respond effectively in messenger . I liked my experience .
2 mars 2023
Bought an item that was out of stock
Bought an item that was out of stock.
Instead of informing me of the option - having a voucher or getting a refund, I was sent a store credit. I had to call customer service to get the refund.
22 février 2023
The shoe is tight and I reached out for…
The shoe is tight and I reached out for an exchange.. and no one helped me.
17 février 2023
I have not received the product till…
I have not received the product till now even though you said it is arriving today, even no notification from the carrier, meaning it has not been received yet by them!!!
It has been a week now since it is ordered, and I am in bad need for that product!! They are asking for review while did not complete their job, they promised to complete within 3 to 5 working days?!
5 février 2023
I havent received my shoes
31 janvier 2023
Professional
30 janvier 2023
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