Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mani was really super professional and she helped me throughout the day with all she can do. I was really satisfied with the service
L'entreprise a répondu
Order booked online, no feedback and after followup get to know there is no stock hence will need ro process refund or order another product based o a voucher refund. Then with a broken... Voir plus
L'entreprise a répondu
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Voir plus
L'entreprise a répondu
4,1
Bien
329 avis
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super Mani
Mani was really super professional and she helped me throughout the day with all she can do. I was really satisfied with the service
17 avril 2026
Avis spontané
Réponse : Runner's Sports
Hello Nesir, thank you for your order with Runner's. And for this lovely feedback. We are happy that Mani assisted you throughout the day, and so glad the service met your expectations. Your appreciation means a lot.”
Regards
Runner's
Best best best costomer service ever…
Best best best costomer service ever seems
16 avril 2026
Avis spontané
Réponse : Runner's Sports
Hi Ihab, thank you for your order with Runner’s. Your feedback is truly appreciated and we’re glad you had a great experience. Happy to assist .
Regards
Runner's
Réponse : Runner's Sports
“Thank you, Ossama. It’s wonderful to hear that you’re satisfied. We truly appreciate your feedback, and we look forward to continuing to serve you with the same level of care and dedication.”
Regards
Runner's
On time delivery fast delivery and good…
On time delivery fast delivery and good product highly recommend
28 mars 2026
Réponse : Runner's Sports
Hi Wchezba
Thank you for your order and the great review! We’re happy everything reached you on time and that you’re enjoying the product. Your support keeps us going.
Regards
Runner's
Réponse : Runner's Sports
Hello Mohamed
Thank you so much for your order with Runner's .
We’re happy to hear you liked our pricing and enjoyed the quality of our products.
We look forward to having you shop with us again soon.
Regards
Runner's
Great Service
Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pairs and guided me as a professional should. Definitely buying from them again!
23 mars 2026
Avis spontané
Réponse : Runner's Sports
Hi Vikram , Thank you so much for your kind words. It was a pleasure helping you, and I’m really glad we could get everything sorted before your trip. I’m happy you enjoyed the recommendations as well. We truly appreciate your support and look forward to assisting you again whenever you need us.
Regards
Runner's
Réponse : Runner's Sports
Thank you, Jeffrey, for your order and for choosing Runner’s. Your wonderful feedback truly motivates us to keep striving and delivering the experience you expect from us. We appreciate your support.
Regards, Runner’s
Enjoy every step.
Réponse : Runner's Sports
Thank you, Norieme, for your order. We’re sorry the shoe fit wasn’t right. You can exchange it in-store, or we can assist you with other solutions. Our team will contact you shortly to help you through the next steps.
Regards,
Runner’s
Great choice and customer support
Great choice , I have received my online order the next day .
Customer support is very friendly , I had to return several items , all the process was very quick and clear .
Will definitely order from this store again
3 mars 2026
Avis spontané
Réponse : Runner's Sports
Thank you for your kind words . We are glad to hear that .
Regards, Runner’s
Enjoy every step.
It's bad to put your feet in the shoe
It's bad to put your feet in the shoe; you experience difficulty, and the shoe's edges aren't soft, even though the size is larger. This type of shoe is still not soft.
23 février 2026
Réponse : Runner's Sports
Dear Mohamed,
We are sorry to hear the item was not as you were expecting. Thank you for your feedback. We reached out to you directly and offered a return, but as you confirmed the shoes have already been used, they unfortunately don’t fall within the return terms. We truly appreciate you taking the time to share your experience with us and hope for a better experience in the future.
Regards, Runner’s
Enjoy every step.
This is by far the best shoe store in…
This is by far the best shoe store in UAE. I bought several On Cloud shoes from them, all genuine, with quick delivery. Great prices, good choices, good return policy and very helpful customer support. They do offer the best deals too. Very nice experience with them. Thanks to Mani for helping me out.
22 février 2026
Avis spontané
Réponse : Runner's Sports
Thank you Nurserik for your order and so much for your kind words. We’re really glad you had a great experience, and we appreciate your support. Surely this will be passed on to Mani.” We are glad she made your experience memorable .
Regards
Runner's
Réponse : Runner's Sports
Thank you Shraddha for choosing Runner's and for your feedback. We’re glad to hear that you found the ordering process easy, the sizing accurate, and the delivery quick. We appreciate your support and look forward to serving you again.
Regards
Runner's
The team was awesome
The team was awesome. After I made my order they reached out to show me pictures of the product and proceed to send it afterwards. After service was also amazing, checking on my order and making sure I was happy with my new pair of shoes. Excellent service!
9 février 2026
Avis spontané
Réponse : Runner's Sports
Thank you, Inma, for your order!
We truly appreciate your kind words and are so glad to hear that you’re satisfied with both the product and our service. Feedback like yours motivates our team to keep improving and delivering the best experience possible.
Regards
Runner's
Réponse : Runner's Sports
Hi Yasser Thank you for your order . Discount Code Policy Notice:
Please note that discount codes may not be applicable to certain new-season products
This is our new launch -https://runners.ae/products/asics-metaspeed-sky-tokyo-1013a162-101
Réponse : Runner's Sports
Thank you Ahamed , we are glad the issue is resolved for you . We hope to serve you better in future too .
Regards
Runner's
The prices are competitive and the…
The prices are competitive and the customer care are responsive.
23 janvier 2026
Avis spontané
Réponse : Runner's Sports
Hi Sherouk ,Thank you for your order and so much for your kind words. So glad to hear your feedback on our prices as fair and our customer care responsive. Your support means a lot to us, and we look forward serving you in future . Regards
Runner's
Great products
Excellent customer service mixed with versatility of brands and styles to choose from hilly recommend 👌 place to shop form
May thanks to Mani for her response and help with high class customers service thank you
15 janvier 2026
Avis spontané
Réponse : Runner's Sports
Hello Essam , “Thank you for choosing Runner's and for your kind words. We’re really glad you had a good experience with us.
It means a lot to hear that you enjoyed the variety we offer, and Mani's assistance made a difference. This will be pleasing feedback to her.
We appreciate you taking the time to share this, and we hope to see you again soon.”
Regards
Runner's
Easy website to order from
Easy website to order from. Responsive staff when I didn’t get the correct size. Was able to exchange hassle free
Much better than Amazon I found since there is some human interaction
8 janvier 2026
Avis spontané
Réponse : Runner's Sports
Hello Fernandes“Thanks for taking the time to share your experience. We're glad the exchange was sorted quickly and that our team could help you out. We aim to keep things simple it’s great to hear your encouraging words. We appreciate your support.
Regards
Runner's
Réponse : Runner's Sports
Thank you, Antoine. Your words inspire us to do our best every day.
Great costumer service
Though the size i have placed my order with runs out, costumer service team did a great work to inform and assist me with selecting another model. Thumbs up!
5 janvier 2026
Avis spontané
Réponse : Runner's Sports
Hi Reniel , Thanks for the awesome feedback! Our team loved helping you find the right pair when your size ran out. We’re glad we could turn it around fast for you. Look forward to serve you again!
Thank you for choosing Runner's .
Regards
Runner's
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