Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Voir plus
L'entreprise a répondu
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Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
L'entreprise a répondu
Great Fast communication. Thea was very helpful in encouraging us to take our time to look at many samples till we found the right one. The rest of the team were fantastic as well.
L'entreprise a répondu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois
- Magasin de revêtements de sol
- Magasin de bois
- Fabricant
- Fournisseur de bois et de laminés
À propos de Russwood
Écrit par l'entreprise
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Coordonnées de contact
Station Sawmill, PH20 1AR, Newtonmore, Royaume-Uni
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excellent
301 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Knowing that the quality is never in…
Knowing that the quality is never in question. Staff were endlessly patient with my husband choosing the product and very helpful. Product was delivered timely and with great communication
9 juin 2025
Réponse de Russwood
Hi Jackie, thank you for your kinds words regarding our staff, product and service. We hope you are delighted with your cladding. Please don't hesitate to get in touch if there is anything more we can do to help.
Réponse de Russwood
Hi Craig, Thanks for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further help.
Réponse de Russwood
Hi Mahomed, thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any further assistance.
Great product first class service.
Great product, very efficient staff and delivered ahead of schedule.
28 mai 2025
Réponse de Russwood
Hi Dorothy, thank you for leaving us a 5 star review. We are delighted to hear you were happy with the service you received. Please don't hesitate to get in touch if we can be of any further help.
Outstanding customer service
We are in the midst of selecting timber cladding for a new build and just wanted to say Alecs has been outstanding in helping us come to a final selection.
Thank you
26 juin 2025
Avis spontané
Réponse de Russwood
Hi Juliah, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Alecs.
Very impressed as a First time user of…
Very impressed as a First time user of Russwood and from the outset Graham was very helpful and helped me clarify exactly what I'd need as well as what fittings for the application of the cladding I’d need .. delivery was swift and well communicated
Will certainly be back for future projects .. Lee
24 juin 2025
Avis spontané
Réponse de Russwood
Hi Lee, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Graham. We are delighted you were impressed with your service and look forward to working with you on future projects.
Great service
Great service. Friendly, helpful and informative throughout.
Free local delivery.
31 mai 2025
Réponse de Russwood
Hi Anja, thank you for leaving us a 5 star review for our online shop. Please don't hesitate to get in touch if we can be of any further help.
Good product and service
Advice and ordering was very straightforward.
Timber cladding and accessories were delivered as agreed.
Good product and good service.
20 mars 2025
Réponse de Russwood
Hi Graham, we are delighted to hear you are happy with your timber cladding and fixings. Thank you for taking the time to leave us a 5 star review!
Réponse de Russwood
Hi James, thank you for taking the time to leave us a 5 star review, we are delighted to hear you are happy with our products and service.
Réponse de Russwood
Hi Alex, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Réponse de Russwood
Hi James, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
Réponse de Russwood
Hi, thank you for leaving us a 5 star review after your positive experience.
Great service and product
The products are high quality. The packaging of the order was superb one of the best we have seen (we ordered Abodo Vulcan Flatsawn cladding) and a thoughtful touch of adding a tub of oil for touchups was really appreciated, the delivery driver was very helpful as well. The whole process from visiting the showroom to delivery was excellent.
24 mars 2025
Avis spontané
Réponse de Russwood
Hi Viki, thank you for taking the time to leave us a fantastic review. We are delighted to hear you are happy with the service you received from our team, and the quality of our products. Please don't hesitate to get in touch is anything else we can help with.
Réponse de Russwood
Hi Megan, thank you for leaving us a 5 star review after your positive experience with our online shop.
Fast,efficient great product- what more…
Fast,efficient great product- what more do you need?
13 janvier 2025
Réponse de Russwood
Hi, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
European larch - perfect
Efficient ordering and delivery. A replacement for an original 19th C hayloft pitch pine floor. Laid very easily. Very happy - space looks beautiful ready for 2025 events and workshops as well as my basketry studio.
15 décembre 2024
Réponse de Russwood
Hi, thank you for taking the time to leave us a review. We are delighted to hear you are happy with your European Mountain Larch flooring in your event space. Please don't hesitate to get in touch if we can help with anything else.
We've used Russwood before
We've used Russwood before. As always, they were very helpful and the goods were as described. We're currently waiting while the flooring acclimatises before laying it.
18 décembre 2024
Réponse de Russwood
Hi Frank, thank you for leaving us a review, and for your repeated custom over the last few years. We look forward to continuing to work together on future projects.
Always a great experience from Russwood…
Always a great experience from Russwood with a quality product and helpful and professional customer service.
17 décembre 2024
Réponse de Russwood
Hi Drew, thank you for leaving us a great review. We look forward to working together on future projects.
Great service
29 octobre 2024
Réponse de Russwood
Hi Margaret, thank you for taking the time to leave us a review!
Réponse de Russwood
Hi Gary, thank you for taking the time to leave us a review. We look forward to working with you again!
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