Russwood Avis 

We have just laid our floor and it looks superb - time will tell on how it wears and what it’s like to live with. The 19cm natural oak engineered boards treated with osmo oil are just what we were looking for. It’s not a cheap option but we really like the overall look and end result. I would recommend them - and we benefited from a skilled joiner who laid the boards. Delivery was roughly on time and there are no concerns to note.

5 star customer service! We are an Architect company in West Sussex and Taylor was brilliant running through their current stock with us, going the extra mile to help out! Fab service.

Pleasure to deal with from start to finish. We ordered a modest amount of Larch cladding but nothing was too much trouble for our contact Craig Campbell.
Product was delivered on time and is of excellent quality!

Very helpful advice on our decking project, prompt responses to queries, useful display of products to look at, good communication on delivery.

Delivery arrived safe and sound and well packed. All the cleaning products I need to keep my floor looking beautiful

As self builders we want our house to be the best it can be, but also uncomplicated to build. Russwood products do come at a price but are the very best you can buy. Everything works, slots together, glues down, exactly as engineered, this saves soooo much time than working with poorer grade products, wastage is minimal and it looks incredible! It's a no brainer!

Absolute fantastic company to work with. Very informative and helpful with all choices available.

We were speaking primarily with Graham Whitfield who quoted us for multiple materials and profiles to allow us to make the best choice that suits us. We began the process before our building warrant and had been chatting with the company and Graham for well over a year before processing the order.

Overall we have been thoroughly impressed with the company from showing us the materials at different stages to answering all the questions and presenting the options to us.

Thank you for everything and look forward putting the cladding on!

Excellent service from russwood fast delivery and great price.

We ordered Scottish larch cladding and related materials from Russwood. The materials are excellent. The delivery went smoothly. The service helpful and efficient. My one request is that Russwood offer a service whereby it can use building warrant drawings to give an estimate of the amount of timber that will be required for a particular job. It fell on my shoulders to do this and I came up short. I also know that a friend who also ordered cladding from Russwood had a similar experience. It is frustrating and expensive (the second delivery costs £350). However, that aside, I am impressed with the service that Russwood provide.

Knowledgeable and helpful staff, excellent website and information resources. Wood cladding and fixings all good quality

Incredibly helpful team, lots of choice and good advice, and very high quality products. We've used Russwood multiple times and would highly recommend.

Russwood were very responsive to all my communications, and were very helpful and friendly. There was a little confusion over the delivery location, but this was a very minor issue. The Scottish larch cladding that I received is an excellent product, and looks fantastic on the house.

royal mail lost the parcel, a replacement was sent out on overnight with no quibbles

Russwood are a fantastic company to deal with - helpful, knowledgeable staff who care about the products. I experienced brilliant customer service from the sales, accounts and delivery teams. I’m delighted with the cladding on my extension-it’s beautiful.

Easy order on the website and timely delivery

The entire process with Russwood from enquire to delivery went very smoothly, with very professional staff assisting on every occasion. The larch cladding and associated support system, is very well designed, well manufactured and looks fantastic.

Efficient, polite, friendly, fast delivery

Good attention at the yard
Efficient delivery
High quality product
Great finished result