Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Voir plus
L'entreprise a répondu
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Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
L'entreprise a répondu
Great Fast communication. Thea was very helpful in encouraging us to take our time to look at many samples till we found the right one. The rest of the team were fantastic as well.
L'entreprise a répondu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de bois
- Magasin de revêtements de sol
- Magasin de bois
- Fabricant
- Fournisseur de bois et de laminés
À propos de Russwood
Écrit par l'entreprise
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Coordonnées de contact
Station Sawmill, PH20 1AR, Newtonmore, Royaume-Uni
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excellent
301 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ease of ordering helpful and…
Ease of ordering helpful and knowledgeable staff order delivered on time pleasant and polite delivery driver
13 octobre 2023
Réponse de Russwood
Hi Arthur and Lyn, thank you for taking the time to leave us a great review. We are happy to hear our team delivered excellent customer service along with a great quality product. Please don't hesitate to get in touch if we can be of any further help.
Réponse de Russwood
Hi Ron, thank you for leaving us a great review. We look forward to working together on any future projects you may have.
Plans for my new house were submitted…
Plans for my new house were submitted to you and Siberian Larch ordered.
Insufficient Larch was received. When reordering the price had increased.
16 novembre 2022
Réponse de Russwood
Hi Brian, thank you for taking the time to leave us a review. The cost of building materials, and Siberian Larch particularly, increased in price in the 15 months between your two orders. We always advise customers to factor in 10-15% wastage when placing orders. If you'd like to discuss your orders further with us, please let us know and our team will be happy to pick up with you directly.
Réponse de Russwood
Hi Jerzy, thank you for taking the time to leave us a great review. We are happy to hear you are delighted with your cladding. Please don't hesitate to get in touch if there is anything more we can do to help.
Réponse de Russwood
Hi Toby, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Russwood - Fire Performace CPD
Good all round seminar with presenters who were well informed on the topic and happy to discuss queries as the presentation moved along
2 novembre 2023
Avis spontané
Réponse de Russwood
Hi, thank you for taking the time to review our Fire Performance Seminar hosted by our ALT team. We are glad you found it informative. Please don't hesitate to get back in touch if you have any further questions.
Russwood
Russwood were seen to be helpful, knowledgeable about their products and happy to discuss what was best for the project.
14 septembre 2023
Réponse de Russwood
Hi, thank you so much for leaving us a great review! Our team of timber experts are always happy to help specify the right product for your project. Please don't hesitate to get in touch if you have any further questions.
Great customer service and a lovely…
Great customer service and a lovely product, it’s keeping in the heat and our kids love it too, they find their new floors better for Lego building!
7 novembre 2023
Avis spontané
Réponse de Russwood
Hi Lesley, thank you for taking the time to leave us a great review about your Russwood Oak flooring. We hope you enjoy your new flooring for many years!
Cladding supply made easy. …
Communication was good and the delivery came as agreed. Placing the order was easy and came carefully wrapped with no damage.
Many thanks
27 septembre 2023
Réponse de Russwood
Hi Kerry, thank you for taking the time to leave us a fantastic review. We are delighted to here our team were able to help you choose the correct cladding for your project, and that it was delivered to you promptly. Please don't hesitate to get in touch if we can be of any further help.
Helpful and accessible.
1 novembre 2023
Réponse de Russwood
Hi, thank you for taking the time to leave us a 5 star review!
Russwood were helpful and knowledgeable
15 septembre 2023
Réponse de Russwood
Hi John, thank you for taking the time to leave us a review. It's great to hear our team were able to help you find the correct product for your project.
Good quality and good customer service
3 octobre 2023
Réponse de Russwood
Hi Mark, thank you for taking the time to leave us a great review. Please don't hesitate to get in touch if we can be of any further assistance.
Excellent service
Excellent, professional and prompt service. Marvellous range of timber cladding timber and accessories. Recommended
11 octobre 2023
Réponse de Russwood
Hi Gary, thank you for leaving us a great review. We are proud of our extensive range of cladding and fixings to suit every project. We look forward to working with you again in the future.
Very helpful product delivered on time…
Very helpful product delivered on time technical support superb
20 septembre 2023
Réponse de Russwood
Hi Peter, thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any further assistance.
Products offered and service provided…
Products offered and service provided is fantastic, have purchased on a couple of occasions and never any issues. Communication and information provided has never been an issue.
19 septembre 2023
Réponse de Russwood
Hi, thank you for taking the time to leave us an excellent review and for your repeated custom. We look forwarded to working together again soon.
Réponse de Russwood
Hi, thanks for taking the time to leave us a great review!
Very pleasant company to deal with
Very pleasant company to deal with - and very helpful
14 septembre 2023
Réponse de Russwood
Hi Graham, thank you for taking the time to leave us a great review!
Maybe expensive but service and quality…
Maybe expensive but service and quality is very good
8 septembre 2023
Réponse de Russwood
Hi Paul, thank you for taking the time to leave us a great review. We pride ourselves on our customer service and quality product offering so it's great to hear you are pleased with the quality of our battening system. Please don't hesitate to get in touch if we can be of any further help.
A good product and sound advice from the start.
A good product and sound advice from the first contact. Delivery was arranged to suit the project build schedule and driver offloaded well packaged timber right next to site location. A stress free operation with all required accessories and fixings as one package.
6 septembre 2023
Réponse de Russwood
Hi Mike, thank you for taking the time to leave us a fantastic review. It's great to hear we were able to take the stress out of ordering the correct cladding for your project. Please don't hesitate to get in touch if we can help with anything further.
Seabreeze will soon be our bespoke…
Seabreeze will soon be our bespoke Hebridean retirement home. Russwood were recommended to me by Hebridean Homes and I have no regrets about choosing value for money quality over price. A visit to Russwood was a useful and enjoyable experience and we were able to compile an order easily. Delivery was slihtly ahead of time, but pallets were placed just where we needed them and we now look forward to cladding our 'dream home' in vertical, planed Scottish larch later this month.
Charles and Susy Cooper
1 septembre 2023
Réponse de Russwood
Hi Charles & Susy, thank you so much for taking the time to leave us a review! Please don't hesitate to get in touch if there is anything else we can help with when it comes to installation. Thanks!
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