I recently ordered the Chelsea cocktail making set. I’m really impressed, it’s absolutely beautiful. Beautifully presented in a gorgeous box and looks much more expensive than it was. The order als... Voir plus
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Lisez les avis des autres
Arrived quickly and packaged beautifully in a big presentation box. Cocktail shaker set is a great shiny copper, everything feels weighty and expensive. The bar tools are easy to use - perhaps a littl... Voir plus
Second time using this excellent company for cocktail products. Quality gin board and bar towels that will look great at our next drinks party, or if I’m honest, every week. Super quick delivery be... Voir plus
Super quick delivery, ordered in the morning and it arrived next day with no extra cost. As a bartender, this is probably the best kit I've used and will be encouraging my staff and colleagues to purc... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Rusty Barrel lives for cocktails. Founded in 2017, we are a UK based barware company passionate about infusing quality and true value into everything we create. We strive to share our passion and excitement for all things 'barware' by providing premium products, timeless designs, and expert guidance. We also understand that you've got some tricks up your sleeve, too. Share your ideas with us, send us photos of your creations, and connect with us however you'd like. Let's share our love for cocktails together.
Coordonnées de contact
Oceana House First Floor, SO15 1GA, Southampton, Royaume-Uni
- support@rustybarrel.co.uk
- rustybarrel.co.uk
5,0
Excellent
497 avis
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Easy transaction
This was a gift this was a simple and easy transaction delivered on time
2 avril 2023
Fabulous set although I'm yet to use it.
2 avril 2023
Excellent very quick delivery and…
Excellent very quick delivery and lovely product very friendly and informative thank you.
30 mars 2023
Black cocktail shaker set is lovely and…
Black cocktail shaker set is lovely and perfect present. Ordering very easy. Item arrived exactly when I was told. Lovely to get a personal message from Angie. Will definitely order again
26 mars 2023
This is a lovely website with amazing…
This is a lovely website with amazing products, ordered a couple of times and will definitely order again great value and great customer service
26 mars 2023
Big thumbs up!
Great product, beautifully packaged and delivered with great speed. Lovely company to deal with
24 mars 2023
Web site rubbish
Web site rubbish, tricked onto shopify and details kept without my permission. I purchased the last two 500ml of espresso martinis, which I did without shopify. Then I was told I could buy the last four 200ml express martinis which I did but this time I was moved to shopify which had all my details. So Rusty Barrels account of this is incorrect.
17 mars 2023
Réponse de Rusty Barrel
Hello David,
Thank you for your feedback.
As explained by email, the Shop App is from Shopify - not Rusty Barrel.
The only way the Shopify "Shop" App works is if you already have an account with them; it's nothing to do with us. You must have previously downloaded the App or browser plug-in.
You can read more about this here: https://shop.app/
As always, we remain available at support@rustybarrel.co.uk should you wish to discuss this further.
Kind regards,
Rusty Barrel Support
--
Update 23.3.23
Dear David,
We do not store any customer details without their consent. Furthermore, we certainly don't store any payment details as this would be in breach of data protection laws. We have no reason or desire to do this.
You must have either opened a "Shop" App account separately, or your web browser is saving your details.
To confirm, this is nothing to do with us.
As always, we remain available at support@rustybarrel.co.uk should you wish to discuss this further.
Kind regards,
Rusty Barrel Support
I have now purchased 3 cocktail shaker…
I have now purchased 3 cocktail shaker sets and recommended to my sister who also purchased one. They are beautiful, and very well made. They make a beautiful gift and each recipient has been blown away when they opened it. Service is great. I already have another person in mind to buy for soon. Sue
23 février 2023
Excellent service and recipient…
Excellent service and recipient delighted with my purchase.
20 février 2023
Excellent product great quality and…
Excellent product great quality and very professional service
17 février 2023
I work in the Hospitality industry
I work in the Hospitality industry, and our clientele in relation to beverage is primarily draught pour, along with wine and spirits. As such I recently purchased The Rusty Barrel Mayfair cocktail set, as I wanted to expand my pedigree. I received my order promptly and wow absolutely fantastic. Utensils are of quality craftsmanship and wouldn’t look out of place in a High End London Establishment or on the side table of a home bar. In addition to this I received a wonderful personal e-mail thanking me for my trust in this great brand.
28 janvier 2023
Avis spontané
Lovely selection of high quality…
Lovely selection of high quality products delivered in high quality packaging and packed well to avoid damage. Prompt delivery within the timeframes quoted and lovely customer emails with a personal touch throughout the process.
Overall, a fantastic customer experience and I would highly recommend.
Thank you!
23 janvier 2023
Good shaker that works well
Good shaker that works well. Quick delivery and very friendly service. Thank you.
14 janvier 2023
Great product very well presented
20 janvier 2023
“The quintessential British Company”…made in China.
“The quintessential British Company” is how they market themselves.
Sadly everything is made in China.
As I don’t wish to support the regime I emailed customer services after I received my order, saying I felt their marketing was misleading.
They didn’t bother to reply.
28 novembre 2022
Réponse de Rusty Barrel
Hi Sue,
Thank you for your feedback, although we did chuckle when we saw your email signature: "Send from my iPad" (It's made in China 🫣).
I can confirm that we replied to your email on 11.11.22 at 17.42. It may be working checking your junk folder.
I have posted our original reply below for balance:
"Dear Sue,
Thank you for your message, and I am sorry you are disappointed with your order.
Our products are sourced from all around the globe, including China. Our FAQ page shows this: "We're very proud that many of our products are made in the UK. Others are also sourced from around the world, including Europe, China and the USA."
Of course, we appreciate that everyone has their beliefs, and if you would like to return your order for a full refund, please let us know.
Best wishes,
Rusty Barrel Support"
If we can be of any additional assistance, please don't hesitate to reach out to us at: support@rustybarrel.co.uk
Kind regards,
Rusty Barrel Support
Quality products
Quality products, delivered efficiently. Great gifts for my wife for Xmas. The Espresso Martini kit and the cocktail shaker were perfect. Highly recommend.
2 décembre 2022
Avis spontané
Stylish Gin Board
Second time using this excellent company for cocktail products. Quality gin board and bar towels that will look great at our next drinks party, or if I’m honest, every week.
Super quick delivery between Christmas and new year.
Stylish web site, great products.
Thank you
31 décembre 2022
Avis spontané
I have used the Rusty barrel multiple…
I have used the Rusty barrel multiple times now mainly for Christmas and moving in presents. Really professional small business with high quality products I would recommend the rusty barrel to anyone looking for gift ideas. No problems with delivery even over the busy Christmas period.
11 décembre 2022
Avis spontané
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