I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... Voir plus
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Great team- all really professional, knowledgeable and friendly, making my pre-teen feel comfortable with his vision and glasses selection. Many thanks
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Great service , very caring and kind staff , Professional and explained very clearly what was about to happen at all times . Took care and time to clarify and answer Questions .
L'entreprise a répondu
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... Voir plus
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À propos de l'entreprise
- Centre d'ophtalmologie
- Audiologiste
- Fournisseur de lentilles de contact
- Service d'aide médicale d'urgence
- Grossiste en lunettes
- Magasin de lunettes de soleil
À propos de R Woodfall Opticians - Sydenham
Écrit par l'entreprise
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Coordonnées de contact
6 Sydenham Road, Sydenham, SE26 5QW, London, Royaume-Uni
- 020 8778 4557
4,9
Excellent
423 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Lovely customer service
Despite not being a regular customer with them, they fixed my broken frame quickly and for free. And they were very polite!
27 mai 2026
Avis spontané
Réponse de R Woodfall Opticians - Sydenham
Thank you so much for your kind feedback. We’re delighted we could help repair your frame quickly for you, and it’s lovely to hear that you found the team polite and welcoming. We really appreciate you taking the time to share your experience, especially as a non-regular customer, and we hope to see you again in the future.
Réponse de R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found our team helpful, friendly, efficient, and precise. We really appreciate it.
Excellent service
Competent, pleasant and helpful staff who take time to listen and never rush clients. There is a calm and welcoming atmosphere and I am very thankful they are my opticians. I can’t imagine going anywhere else.
I know a number of people who have expressed appreciation of the advice and help given when there was an emergency.
11 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that you find our team competent, pleasant, and attentive, and that we take the time to listen without ever rushing your care. It’s especially rewarding to know you feel a calm and welcoming atmosphere, and that you value the support provided during emergencies.
We truly appreciate your kind words and your trust in us as your opticians—it means a great deal to the whole team.
Very attentive and friendly staff
Very attentive and friendly staff. Very helpful in choosing new frames, quite daunting as there is such a great choice. Very pleased with the results.
19 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re delighted to hear that our staff were attentive and friendly, and that they were able to help you feel more comfortable when choosing your new frames. It’s great to know you’re very pleased with the results—we really appreciate it and look forward to seeing you again.
Excellent caring service
Excellent caring service, all staff helpful, polite & professional.
7 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you received excellent care and found all our staff helpful, polite, and professional. We really appreciate it.
Friendly and professional
The staff are very friendly, professional, and good at communicating. I have been coming to Woodfall's for ten years so that shows how much confidence I have in the team. The receptionists and optical assistants deserve a special mention for their balance of professionalism and humanity!
29 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your thoughtful feedback. We’re delighted to hear that you continue to trust us after 10 years—that means a great deal. It’s wonderful to know you find the team friendly, professional, and good at communicating, and we especially appreciate your kind mention of our receptionists and optical assistants.
We’ll be sure to share your comments with the whole team. Your continued support is truly appreciated, and we look forward to welcoming you back for many years to come.
Very polite helpful and professional…
Very polite helpful and professional attitude from all of the staff
30 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear that you found all our staff polite, helpful, and professional. Providing a welcoming and high-quality service is very important to us, and we really appreciate you taking the time to share your experience.
Helpful and efficient appointment.
Appointment started on time and my eye test was friendly and business like. Results were explained clearly. A good and helpful experience.
28 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your appointment started on time and that you found the eye test both friendly and professional. It’s great to know everything was explained clearly and that you had a helpful and positive experience overall.
We really appreciate your comments and look forward to seeing you again.
Local and welcoming optician service
As a local service woodfall opticians show a variety of test / measuring instruments which enable the service to detect any eye defects and act quickly with any recommendations. They provide a friendly service which always makes me feel comfortable and welcome.
7 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your detailed and thoughtful feedback. We’re delighted to hear that you value the range of equipment we use and the thorough approach it allows us to take in assessing eye health.
It’s also wonderful to know that you feel comfortable and welcomed by our team, as providing a friendly and reassuring experience is very important to us.
We truly appreciate your support as a local patient and look forward to seeing you again.
A quality top notch service
A quality top notch service
I went home in my new glasses reading the train map with ease!
12 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your great feedback. We’re delighted to hear you received a top-notch service and that your new glasses are making such a difference already—being able to read the train map with ease is exactly the result we aim for!
We really appreciate your support and look forward to seeing you again.
Very thorough and friendly
9 mai 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found the service very thorough and friendly. It’s always our aim to provide clear, careful care in a welcoming environment, and your comments are greatly appreciated.
Réponse de R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you found our team friendly and welcoming. Providing thorough examinations and clear explanations is an important part of the care we aim to deliver, so it's great to know this made a positive impression. We appreciate your support and look forward to seeing you again soon.
A positive experience at Woodfall
I was made to feel welcome like a valued customer by the staff. The eye test was thorough and the optician explained everything very clearly. Altogether a positive experience.
28 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We're delighted to hear that you felt welcomed and valued by our team. Providing thorough eye care and taking the time to explain everything clearly is something we pride ourselves on. It's great to know you had such a positive experience, and we look forward to seeing you again at Woodfall Opticians.
Warm and friendly greeting and…
Warm and friendly greeting and assistance front of house.(Richard)
Thorough and clear eye examination on my 6 year old daughter. (Sarah)
21 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that Richard gave you a warm and friendly welcome, and that Sara provided such a thorough and clear eye examination for your daughter.
Making both children and parents feel comfortable and well cared for is incredibly important to us, and we really appreciate you taking the time to share your experience.
Friendly helpful staff
Friendly helpful staff. Appointment was on time and very supportive in terms of advice for types of lens or glasses
25 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind feedback.
We’re really pleased to hear you found the team friendly, helpful, and punctual, and that you felt well supported when choosing lenses and glasses. Helping patients find the right solution for their vision and lifestyle is a key part of what we do, so it’s great to know this came across during your visit.
We appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Excellent staff and service
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent service I've experienced.
31 mars 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind feedback and continued loyalty.
We’re really pleased to hear you value the friendly and helpful service from the team, along with the wide choice of frames and quick appointments. It’s especially nice to know our follow-up support with fittings has been helpful, and that your experience over the years has kept you returning.
We truly appreciate your long-term support and look forward to seeing you again.
Lens and Vision Check-ups
Two check-ups - one for contact lens, one for general eye health and vision quality. Both undertaken thoroughly and professionally. Details of tests explained; my questions answered fully.
14 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your detailed feedback. We’re really pleased to hear both your contact lens and general eye health checks were carried out thoroughly and professionally.
It’s great to know the tests were clearly explained and that your questions were answered fully—taking the time to ensure everything is understood is an important part of the care we aim to provide.
We really appreciate you sharing your experience and look forward to seeing you again.
Réponse de R Woodfall Opticians - Sydenham
Thank you for the 5 ⭐⭐⭐⭐⭐
Great staff and service
Great staff and service. Very friendly and couldn't be more competent.
17 avril 2026
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you found the team friendly and highly competent, and that you were happy with the service.
We really appreciate you taking the time to share your experience and look forward to seeing you again soon.
Réponse de R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your eye examination and scan were carried out by an experienced and friendly team.
We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
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