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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seein... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Sent wrong flavour for the second time and haven't answered any of my return emails so I have had to order from someone else as the 10 bottles of cherry tart they keep sending im fed up with.

Noté 2 sur 5 étoiles

Missing items in package from my order. Then get email saying im getting a refund a total of £4.49 when the total is £13.47 ?? Not good anoth to much mistakes been having problems with vpz.co.uk rece... Voir plus

Noté 5 sur 5 étoiles

The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de vaporiseurs

Écrit par l'entreprise

S-Elf Juice UK is a premier e-liquid manufacturer and online retailer, renowned for its exceptional quality. Our e-liquids are meticulously developed and produced in the UK, using the finest ethically sourced ingredients and adhering to the highest standards. Explore our vibrant collection of over 90 flavours, from the timeless taste of classic tobacco and refreshing menthol to the punchy sweetness of fruits, all available in various strengths to perfectly match your vaping style. Additionally, our online store offers top-quality electronic cigarettes and vaping merchandise.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(31)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Missing three items

Missing three items from order and no reply from the customer support in the time frame they say they will respond in. This is the first time using this company and will be the last

9 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Missing items in package from my order

Missing items in package from my order. Then get email saying im getting a refund a total of £4.49 when the total is £13.47 ?? Not good anoth to much mistakes been having problems with vpz.co.uk recently so thought I would go straight to source then realised it comes from vpz!

1 septembre 2026
Noté 1 sur 5 étoiles

Missing items with no refund or replacement.

I had six missing items that were noted on my receipt. After sending five emails requesting a refund or a replacement for the missing items, I've had no reply. Terrible experience and I would not recommend buying from here!

25 août 2026
Noté 1 sur 5 étoiles

I have not received my order but my…

I have not received my order but my account states order fulfilled.
I emailed on Saturday and received an automated response stating I would be updated the next working day and I have received nothing apart from a request for a customer rating.

3 août 2026
Noté 1 sur 5 étoiles

Wrong nicotine mg

I purchased 10 bottles of self juice. 6 of these were fine and correct mg

4 of the bottles were orange ice and came in double the nicotine MG . They were pretty harsh

I emailed them ' no response

I emailed again incase i had sent it to wrong email address and included pictures and still no response about 10 days since the first email

At this point i dont care, not looking for order to be replaced as i went and bought new orange ices from the local VPZ shop but i am writing the review because the customer service
is poor and they just dont respond it seems

I wont buy from here again

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very easy to navigate my purchase and…

Very easy to navigate my purchase and excellent, speedy delivery. Highly recommend this seller and will be using again ☺️

27 mars 2026
Logo de S-Elf Juice

Réponse de S-Elf Juice

Hi Alma

Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)

Thanks again

S-Elf Juice

Noté 5 sur 5 étoiles

The only vape juices I now use

The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.

25 février 2026
Logo de S-Elf Juice

Réponse de S-Elf Juice

Hi Leah

Thanks so much for your feedback and pleased that you enjoy the liquid and how much of a fan of ours you are!

Thanks again

S-Elf Juice

Noté 1 sur 5 étoiles

Wrong juice

Wrong juice

5 février 2026
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Réponse de S-Elf Juice

Hi Susan

Sorry to hear that the wrong liquid was sent out to you. We did reply back to your email looking to make this right. If you email us at help@s-elfjuice.com, we can get this sorted

S-Elf Juice

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, nice juice

28 janvier 2026
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Réponse de S-Elf Juice

Hi CHARLIe

Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)

Thanks again

S-Elf Juice

Noté 5 sur 5 étoiles

Really great customer service when my…

Really great customer service when my order didn't arrive on time

3 janvier 2026
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Réponse de S-Elf Juice

Hi Victoria

Thanks so much for your feedback and its great to hear that the customer service team help sort your issue out

Thanks again

S-Elf Juice

Noté 5 sur 5 étoiles

Excellent price for quality Self Juice

Excellent price for quality Self Juice, Nice and tasty blackcurrant and cherry.

3 janvier 2026
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Réponse de S-Elf Juice

Hi Patrick

Thanks so much for your feedback! We're really glad you found the quality of S-Elf Juice excellent and and hope to see you again soon!

S-Elf Juice

Noté 5 sur 5 étoiles
Logo de S-Elf Juice

Réponse de S-Elf Juice

Hi Rhian

Thanks so much for your feedback! We're really glad you found it easy to order and that your delivery arrived quickly. Hope to see you again soon!

S-Elf Juice

Noté 5 sur 5 étoiles

Great website

Great website. Easy order. Fast delivery and great product

3 juin 2025
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Réponse de S-Elf Juice

Hi Sarah

Thanks so much for the 5 Star review! It's great to hear how much you are enjoying S-Elf Juice Experience

Thanks

Noté 1 sur 5 étoiles

Where is my order gone!?

I ordered on their website and have no news about it! Tried to reach them on their mail address but all I got was an automatic response, tried again on their website and again nothing, tried to have news about my order but can have any news about it! The costumer service is not existent. No possible way to know if your order has been sent or not, or where it is. They say deliver fast it’s been a week already.. and since I can’t know anything about my order I can’t get a refund neither but yes they took my money and no I got nothing… if you see this am still waiting atm!

3 juin 2025
Avis spontané
Logo de S-Elf Juice

Réponse de S-Elf Juice

Hi Alexis,

We apologise for the inconvenience caused by not receiving ay reply from us. I can see that your package was delivered on the 4th June and i can see that the delay was due to verification needing to take place

We truly appreciate your patience throughout this process, and again, we’re sorry for any frustration caused.

Please don't hesitate to reach out if you need anything else.

Many Thanks,
S-Elf Juice

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