Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seein... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sent wrong flavour for the second time and haven't answered any of my return emails so I have had to order from someone else as the 10 bottles of cherry tart they keep sending im fed up with.
Missing items in package from my order. Then get email saying im getting a refund a total of £4.49 when the total is £13.47 ?? Not good anoth to much mistakes been having problems with vpz.co.uk rece... Voir plus
The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
S-Elf Juice UK is a premier e-liquid manufacturer and online retailer, renowned for its exceptional quality. Our e-liquids are meticulously developed and produced in the UK, using the finest ethically sourced ingredients and adhering to the highest standards. Explore our vibrant collection of over 90 flavours, from the timeless taste of classic tobacco and refreshing menthol to the punchy sweetness of fruits, all available in various strengths to perfectly match your vaping style. Additionally, our online store offers top-quality electronic cigarettes and vaping merchandise.
Coordonnées de contact
Royaume-Uni
- help@s-elfjuice.com
- s-elfjuice.com
3,1
Moyen
31 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de S-Elf Juice
Hiya Sam
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours!
Thanks
S-Elf Team
Quality juices, lots of flavours and quick delivery.
Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seeing as I don't go that often, i'll definitely re-order online again
2 mai 2025
Réponse de S-Elf Juice
Hiya
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours especially the blackcurrant (one of my favourites as well!)
Thanks
S-Elf Team
Réponse de S-Elf Juice
Hiya Hannah
So sorry that we cancelled your order. We did reach out to yourselves to explain that we are currently out of stock of the flavour your ordered.
We would love to have you order from us again so please let us know if there is anything we can do to help
Aways have stock of s-elf legends which…
Aways have stock of s-elf legends which I can't get anywhere else. Quick delivery. And I earn points.
23 février 2025
Contacted regarding recent order issue…
Contacted regarding recent order issue as empty packaging arrived, within 24 hours they responded to me and sent me out my replacement order again and received it within 24 hours
25 février 2025
Avis spontané
Réponse de S-Elf Juice
Hi Katie,
We appreciate you taking the time out of your day to leave us this 5 star review!
We are happy to hear that we have resolved your issue. If there is anything else we can assist you with, please reach out to us.
Thank You,
S-Elf Juice
Great customer care order a lot!!
30 décembre 2024
Réponse de S-Elf Juice
Hi Dave,
We're thrilled you had a fantastic experience!
We appreciate you taking the time to share your positive feedback as we strive to provide excellent customer service, and your comments are a testament to our team's dedication.
Thank you,
S-Elf Juice
empty package
Received empty package already opened. Just with invoice
Update: Unfortunately I have received 0 emails and can prove that nothing has been sent to myself, checked spam also. As for phone calls, I am currently on vacation so will not receive any. Have emailed multiple times.
please double check you have sent any emails, as so far I’ve had 0 correspondence from yourselfs.
Months later. Still no correspondence.
14 février 2025
Réponse de S-Elf Juice
Hi Renyta
Thank you for bringing this to our attention, and we apologise for the inconvenience caused. We have tried reaching out to you via phone and email to address this issue, but unfortunately, we haven’t received a response from you.
At your earliest convenience, please contact our customer support team at help@s-elfjuice.com so we can promptly resolve this matter for you. We truly value your satisfaction and are committed to making this right.
Looking forward to hearing from you soon!
Many thanks,
S-Elf Juice
Service from this company good
Service from this company good - unfortunately, Royal Mail let them down !!! - took 5 days from ordering to delivery 🙁
8 novembre 2024
Réponse de S-Elf Juice
Hi Pauline,
Thank you for your feedback.
We're delighted to hear you were satisfied with our service, though we're truly sorry to hear about the delivery delay. While we always aim to dispatch orders promptly, we understand how frustrating it can be when external delays occur.
Please rest assured we're actively working with our delivery partners to minimize such issues in the future.
Many thanks,
S-Elf Juice
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.