Ordered far east currency (IDR, SGD, MYR) on Tuesday for pick-up Friday but was ready on Wednesday (1 day after ordering). The note denomination was good, no large notes which can cause problem when... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy to order online with better rates than just turning up instore. Also benefit from favourable Nectar rates. Like being able to collect inshore and receiving a text to confirm funds ready for colle... Voir plus
L'entreprise a répondu
Simple to order online. Ordered a day in advance and received a text message and email the next morning to say it was ready for collection. Took the buy back option for an extra £ 4.95 which allows y... Voir plus
Ordered on line to pick up next day. Email confirming straight away, and then another email stating ready to collect. Very quick service, lady at counter very friendly and organised. Have used Sain... Voir plus
À propos de l'entreprise
À propos de Sainsbury's Travel money
Écrit par l'entreprise
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Coordonnées de contact
15 Galena Road, W6 0LT, London, Royaume-Uni
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Excellent
9 k avis
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Réponse de Sainsbury's Travel money
Hi Nigel,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Very quick. Lovely lady at counter
Very quick. Only a few minutes between ordering online and being ready for collection. Good rate. Excellent customer service at Springfield. Very pleasant lady.
Service trumps product every time!
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Malcolm,
We're delighted to hear about your quick online ordering experience and the excellent customer service you received at Springfield. It's wonderful to know that our colleague was pleasant and that you appreciated the good rate.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Heather,
We're delighted to hear you had such a positive experience with our efficient and courteous service. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi,
We're happy to hear that our service was efficient and quick for you. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
A reasonable exchange rate and a quick…
A reasonable exchange rate and a quick clearance of the request, but website needs simplifying.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
Thank you for your review. We're pleased you were happy with the exchange rate and found the process quick and convenient. We appreciate your feedback about our website and are always looking for ways to make the online journey simpler and easier for our customers. Thank you for taking the time to share your thoughts.
Thank you,
Sainsbury's Travel money Customer team
Quick and simple service to use
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear you found our service to be quick and simple to use. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Cheerful
Cheerful, efficient cashier. Not much more to say really. He was polite, gave me my cash and away I came
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
System down
System down. Simple collection of prepaid currency turned into a 20 minute wait whilst staff tried to get system operating. No fault of the staff member involved but very frustrating.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
Thanks for taking the time to leave a review. We're sorry the system issues caused a delay when collecting your currency, and we appreciate how frustrating that must have been. We're pleased our colleague did their best to help.
Thank you,
Sainsbury's Travel money Customer team
Picking up my order was fast and…
Picking up my order was fast and efficient without any hassle.
8 septembre 2026
Réponse de Sainsbury's Travel money
Hi Rob,
We're delighted to hear that picking up your order was a fast and efficient experience without any hassle. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
the lady was very good had a smile on. happy…
the lady was very good had a smile on her face& was very pleasant.
30 août 2026
Réponse de Sainsbury's Travel money
Hi Ray,
We're delighted to hear that you had such a positive experience and found our team member to be pleasant and friendly. We truly appreciate your kind words.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Cameron,
We're delighted to hear that you had such a positive experience with our team member. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Stephanie,
We're delighted to hear you found our team member very helpful. Thank you for sharing your positive feedback with us. We appreciate your kind words.
Thank you,
Sainsbury's Travel money Customer team
Ready within 2 days…
Ordered the currency and was ready within 2 day instead of 4. Would highly recommend.
31 août 2026
Réponse de Sainsbury's Travel money
Hi Steve,
We're so pleased to hear that your currency was ready for you much sooner than expected. We appreciate you recommending our service.
Thank you,
Sainsbury's Travel money Customer team
You kept me informed and did exactly…
You kept me informed and did exactly what you said you would do.
4 septembre 2026
Réponse de Sainsbury's Travel money
Hi David,
We're delighted to hear that we kept you informed and delivered on our promises. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Useful service provided quickly and…
Useful service provided quickly and with a smile.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Kerry,
We're delighted to hear that you found our service useful, quick, and delivered with a smile. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and quick to have my…
Easy to order and quick to have my euros ready the next day
6 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear that you found the ordering process easy and that your euros were ready for you the very next day. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Jo,
We're delighted to hear that you found the online ordering process easy and that your collection was quick. We appreciate your positive feedback on our competitive rates.
Thank you,
Sainsbury's Travel money Customer team
Very Pleased.
Found very easy to order foreign currency on line, got good exchange rate and ready for collection next day from a nearby Sainsbury's store.
Overall good experience, will be using again in future.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear you found ordering foreign currency online very easy and that you received a good exchange rate. We're also pleased it was ready for collection the next day from a nearby store. Thank you for your positive feedback; we look forward to assisting you again.
Thank you,
Sainsbury's Travel money Customer team
Currency ready to collect earlier.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're so glad to hear your currency was ready for collection earlier than expected. Thank you for sharing your positive experience with us.
Thank you,
Sainsbury's Travel money Customer team
simple easy transaction
30 août 2026
Réponse de Sainsbury's Travel money
Hi Joe,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
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