Ordered far east currency (IDR, SGD, MYR) on Tuesday for pick-up Friday but was ready on Wednesday (1 day after ordering). The note denomination was good, no large notes which can cause problem when... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
First time using Sainsburys travel money service but certainly won't be my last. Most efficient service I've ever received when ordering currency. It was so easy and quick to get my hands on some eu... Voir plus
Easy to order online with better rates than just turning up instore. Also benefit from favourable Nectar rates. Like being able to collect inshore and receiving a text to confirm funds ready for colle... Voir plus
L'entreprise a répondu
Simple to order online. Ordered a day in advance and received a text message and email the next morning to say it was ready for collection. Took the buy back option for an extra £ 4.95 which allows y... Voir plus
À propos de l'entreprise
À propos de Sainsbury's Travel money
Écrit par l'entreprise
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Coordonnées de contact
15 Galena Road, W6 0LT, London, Royaume-Uni
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Excellent
9 k avis
Demande des avis aux clients
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You kept me informed and did exactly…
You kept me informed and did exactly what you said you would do.
4 septembre 2026
Réponse de Sainsbury's Travel money
Hi David,
We're delighted to hear that we kept you informed and delivered on our promises. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Useful service provided quickly and…
Useful service provided quickly and with a smile.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Kerry,
We're delighted to hear that you found our service useful, quick, and delivered with a smile. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Easy to order and quick to have my…
Easy to order and quick to have my euros ready the next day
6 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear that you found the ordering process easy and that your euros were ready for you the very next day. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Jo,
We're delighted to hear that you found the online ordering process easy and that your collection was quick. We appreciate your positive feedback on our competitive rates.
Thank you,
Sainsbury's Travel money Customer team
Very Pleased.
Found very easy to order foreign currency on line, got good exchange rate and ready for collection next day from a nearby Sainsbury's store.
Overall good experience, will be using again in future.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear you found ordering foreign currency online very easy and that you received a good exchange rate. We're also pleased it was ready for collection the next day from a nearby store. Thank you for your positive feedback; we look forward to assisting you again.
Thank you,
Sainsbury's Travel money Customer team
Currency ready to collect earlier.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're so glad to hear your currency was ready for collection earlier than expected. Thank you for sharing your positive experience with us.
Thank you,
Sainsbury's Travel money Customer team
simple easy transaction
30 août 2026
Réponse de Sainsbury's Travel money
Hi Joe,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Seamless experience
Currency was ready to collect before the given date. Very efficient and friendly process
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Jane,
We're delighted to hear that your currency was ready for collection ahead of schedule and that you found the process efficient and friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Foreign currency order
Smooth transaction from ordering online to collecting currency. Great communication and competitive rates.
6 septembre 2026
Réponse de Sainsbury's Travel money
Hi Diana,
We're delighted to hear that you experienced a smooth transaction from ordering online to collecting your currency. We're also pleased that you found our communication great and our rates competitive.
Thank you,
Sainsbury's Travel money Customer team
Easy to order on line
Easy to order on line , picked up in store . Lovely member of staff , very friendly and helpful
6 septembre 2026
Réponse de Sainsbury's Travel money
Hi Mrs Hudson,
We're delighted to hear that ordering online was easy for you and that our colleague was friendly and helpful during your collection. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
It was very easy to order my money…
It was very easy to order my money online and it was ready for collection within minutes. Great service! Thank you.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Jayne,
We're delighted to hear that ordering your money online was very easy and that it was ready for collection so quickly. We appreciate your positive feedback on our great service.
Thank you,
Sainsbury's Travel money Customer team
Rate could have been better
Rate could have been better, but convenient- if exchanging large sums, would have looked closer
at alternatives.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Greg,
Thank you for your feedback. We're pleased you found our service convenient, although we're sorry to hear our rates didn't fully meet your expectations. We work hard to offer competitive rates alongside the convenience of ordering online and collecting in store, and we appreciate you taking the time to share your thoughts.
Thank you,
Sainsbury's Travel money Customer team
HELPFUL AND FRIENDLY STAFF
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Heather,
We are delighted you had a positive experience with our team. Thank you for your kind words. We're here whenever you need travel money again.
Thank you,
Sainsbury's Travel money Customer team
Purchased online & collected instore on…
Purchased online & collected instore on the same day. Competitive exchange rate from a well known brand.
Plus parking is easy at Alder Hills store
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Ian,
We're delighted to hear that your online purchase and instore collection on the same day were smooth. We're also pleased you found our exchange rates competitive and parking at the Alder Hills store convenient.
Thank you,
Sainsbury's Travel money Customer team
Straight forward and easy to order…
Straight forward and easy to order online. A better rate with nectar card all sorted ready to pick up on time.
Staff friendly and helpful.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted you found our online ordering process straightforward and that you received a better rate with your Nectar card. It's great to hear your order was ready for pickup on time and our colleagues were friendly and helpful.
Thank you,
Sainsbury's Travel money Customer team
Katie is amazing at her job!
Katie is amazing at her job!! Really friendly and always gives tips on the places to go to..shes really lovely and what I loved was she put the Euros in a nice folder.
2 septembre 2026
Réponse de Sainsbury's Travel money
Hi Alice,
We're delighted to hear that our colleague was friendly and provided helpful tips.
Thank you,
Sainsbury's Travel money Customer team
Easy to arrange collection of euros for…
Easy to arrange collection of euros for our holiday - a good exchange rate, too!
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi,
We're delighted to hear that arranging your euros for your holiday was easy and that you received a competitive exchange rate. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Easy to order
Easy to order & communication excellent.
My order was ready when I went to
Collect so very easy & plenty of choice in the denomination that my order was made up of.
6 septembre 2026
Réponse de Sainsbury's Travel money
Hi Tracie,
We're delighted to hear that ordering was easy and that our communication was excellent. It's great that your order was ready for collection and that you had plenty of choice in denominations.
Thank you,
Sainsbury's Travel money Customer team
Its was so easy to use the travel money…
Its was so easy to use the travel money site and with my nectar card i had a good price.
7 septembre 2026
Réponse de Sainsbury's Travel money
Hi Calvin,
We're delighted to hear that you found our travel money site easy to use and that your Nectar card helped you get a competitive rate. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Réponse de Sainsbury's Travel money
Hi Stephen,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
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