Sala Phones Avis 

985
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

985 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(985)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Extremely impressed

Extremely impressed. Best price offered out of any other mobile companies. I was provided a prepaid tracked label. I Sent weds afternoon and had my money by 6am today. Would highly recommend such a simple process

11 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Excellent communcation

Best price available - excellent communcation and easy to deal with.

10 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Top company

Top company. Very easy to deal with, gave me the best price for my phone and made it super easy to send the phone back. Payment was made within 24 hours as they said. Faultless

9 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Reference T-30505

Reference T-30505.
Really good experience. Fast payment and verification process! Would definitely recommend using this company.

10 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Posted and it was delivered, checked and paid for the next day. Highly recommended and best price offered. T-30481

2 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Great service and fast payment

Great service and fast payment

1 juillet 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Great service and communication

Great service and communication, quick payout day after I sent it. Good price. T-30462

3 juillet 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Well done service duin business with…

Well done service duin business with them since 2 years . Everyday they paid me same day payments. High recommended sala mobile

2 juillet 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are happy to hear that you have had an excellent experince with us!

If you need anything else from us, please reach out

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

I have always found it difficult to…

I have always found it difficult to find a reasonable quote for any phone that I've sold. I came across Sala to sell my iPhone 14 and I must say just excellent. The quote was indeed what I was expecting, free pack and label delivered the next day and posted that day, received the next day and with the payment sent shortly. I am using them again!

26 juin 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 1 sur 5 étoiles

Absolute scam of a company

Absolute scam of a company, found them through a comparison website for used phones but apparently this company dosnt seem to take any used phone from what I have been reading sadly I looked too late and had to pay £25 to get my phone back which in itself is an absolute joke dosnt cost that much to send stuff through the royal mail but it does for them apparently, my phone was used and when I got my email I did ask them if they would just give me an offer to save the joke of a send back fee but as most of the other reviews to this regard have stated they dont need my particular model now for a phone that it a year old is a joke.

AVOID THIS SCAM COMPANY

25 juin 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

You sold your device to us in the condition of NEW through Compare & Recycle. When it arrived, we inspected the device to be USED.

The critera for NEW states 'unopened and unused' which your device did not meet this requirement therefore we could not honor the quote for NEW.

As my colleague told you, we do not purchase any used devices hence why we did not give you a counter-offer price. You will also notice you can not find us on any Recycling sites for anything but NEW.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Offered the best price I could find…

Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Email communication also received throughout process. It seemed almost too good to be true, but it was genuinely excellent service and I would 100% recommend!

20 juin 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

T-30364

T-30364
I am a 55yr old computer illiterate Nan!
I can’t believe how easy this entire experience was!
My phone broke the screen smashed and I couldn’t access it & my insurance replaced it - however I was due an upgrade and needed my phone for work so I upgraded and got a new phone before the insurance replacement arrived.
I therefore now had a new ‘spare’ old model phone I didn’t need.
I googled how to sell my new phone & Sala came up on the search and gave me a very good quote immediately online. I filled out a 2 minute online form & sent my phone free post to them with a reference number they gave me & the very next day I received a text to say they had received it, a text to say they had assessed it & a text to say they were transferring the agreed price to my bank account. The money was in my account within 24 hrs of them receiving my phone.
This was an excellent professional service that I would definitely recommend & use again.
Thank/you !!
I was a bit worried it may be a scam but it was brilliant!!

18 juin 2025
Avis spontané
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Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Very easy transactions all completed…

Very easy transactions all completed within 48 hrs. Would definitely recommend.

19 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Really good company

Really good company - quick, paid instantly - happy

18 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Straight forward transaction

Straight forward transaction very fast payment just as they state. I’d like to also mention the help given by Abi. Thank you for making the process so smooth. I certainly recommend this company.

18 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Sold my Iphone’s

Had two phones which I sold with Sala Phone and the process was so quick and easy. Money was paid out to me within 24 hours once they had both been verified and approved. The updates were clear and consistent so I didn’t worry throughout the entire process! Really recommend them if you’re looking to sell any of the tech you have!
T-29354, T-29356

10 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

T-29314 - spot on service!

Sold my phone recently with them.
Brilliant service right from the get go. Email communications just spot on. The price they suggested was the price I received.
The money was sent quickly and the phone was assessed the same day they received it. Im very impressed as this is the first time I've used them and would definitely use them again. Very professional

2 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, I can’t fault them, very efficient, fast payment. Would highly recommend

4 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, full value given

3 juin 2025
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great feedback!
We are happy to hear you had a positive experience with us.

If there is anything else we can do for you, please let us know.

Thanks again!
The Sala Team

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