Sala Phones Avis 983

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best price online for my phone ,arrived within 2 days and payment was sent by the end of the day that it arrived ! Can’t fault the company or their service highly recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have trade with Sala phone more than 7 times. They are very fantastic, customer service is nice, their price is top notch. I will definitely come back

Noté 5 sur 5 étoiles

Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

983 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Mays try Sala Phones

I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail only covered item up to £150 so I sent via SD next day at cost of £10.45. Sala received phone then decided to ask me to prove my ID,address & for receipt of my purchase & wanted to know price paid originally. (none of this is advertised on their website), in fact they claim payment is received by 6pm or within 2 hours of phone inspection. My phone was received by them on Monday & payment from them was received early hours Wednesday morning a bit longer than their same day payment. I did receive the full amount offered (couldn't really offer anything lower as my phone was in it's original sealed package. There is no contact phone number & everything is done via their support email (which was fairly quick to reply) but a phone number would be better.

1 juin 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi Gareth,

Thanks for you review. We appreciate your feedback.

We ask for ID and POP for all devices to ensure you are the legitimate owner of the device, but we can understand how you may feel this delayed the transaction.

If you do need anything else, please contact us at support@salaphones.co.uk

Thank you
The Sala Team

Noté 5 sur 5 étoiles

Best price online for my phone ,arrived…

Best price online for my phone ,arrived within 2 days and payment was sent by the end of the day that it arrived ! Can’t fault the company or their service highly recommend

1 juin 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are glad you have had a positive experience with us.

If you need anything else, please let us know.

Thank you
The Sala Team

Noté 5 sur 5 étoiles

Order T-32082 very good experience

Order T-32082 very good experience, am I repeat customer and can’t complain great customer service.

26 mai 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for your great review!
We are glad you have had a positive experience with us.

If you need anything else, please let us know.

Thank you
The Sala Team

Noté 5 sur 5 étoiles

Excellent Company

Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now I am using SalaPhones going forward.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best price for phone

T-31805
Filled in online sales form.
Received great price for phone.
Phone sent and received by Sala next day.
Phone checked and full payment made by 18.00.
Great communications from receieving phone to payment.
A great firm to deal with - excellent service.
Recommended ++++

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast efficient with money into my bank…

Fast efficient with money into my bank account next day

24 février 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!

If there is anything else you need, please let us know.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Quick and efficient service

Quick, efficient and great customer service. Kept me informed all along the way. Money was in my account the next day.
Would definitely use them again.

19 février 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!

If there is anything else you need, please let us know.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Excellent service provided

Fast process, prompt responses via email and immediate payment to my account! Such a smooth sale would definitely recommend. Order T-31714 Anna x

11 février 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!

If there is anything else you need, please let us know.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

(T-31669) I sent my iPhone to them a…

(T-31669) I sent my iPhone the company kept in contact with me through emails and payment was sent after they needed ID and receipt of purchase for my phone overall a positive process would defo use them again

9 février 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!

If there is anything else you need, please let us know.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

The Process was easy enough

The Process was easy enough. Was told I would receive the Payment on the same day. The phone arrived and was tested well before 2.pm. Still no payment which is unusual with Revolut. Hopefully I receive soon.
(T-31659) Payment received!

4 février 2026
Avis spontané
Logo de Sala Phones

Réponse de Sala Phones

Hi There,

Thanks for leaving us a great review.
Were happy to hear you have had a positive experience with us!

If there is anything else you need, please let us know.

Thanks,
The Sala Team

Noté 5 sur 5 étoiles

Fast service

Fast service, good price for the phone, free postage, money in bank within a couple of hours of them receiving the phone

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Ease of experience trading my phone

Ease of experience trading my phone to Sala phones sent me pre paid envelope and everything and forgot to take off I cloud and so patient and understanding and fast payment received , great service received overall thank you

28 janvier 2026
Avis spontané

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