Manago AI Avis 

Sales Manago is a complex but extremely user-friendly tool that is always getting better by offering new functionalities. I’ve been using it during the last 2 years and I have to say that once set up it makes work easier and quicker and allows you to manage in one place all the aspects of a digital marketing strategy: email marketing, pop-up, landing pages, social proof widget, survey, CRM segmentation, automation, live chat, RFM matrices and many many more. Special mention for the customer service that is always there to help with professional and quick support when you have some difficulties.
It might be helpful to have more customisation option in the newsletter and a more deep view in the analytics. Some tools have to be implemented but I'm sure it will be done in the future as SalesManago is always improving.

Cancelled our contract in October 2022 due to being mid-sold their product, yet despite this cancellation and our numerous attempts to communicate, we find ourselves in an untenable situation.

To our astonishment, we have received ongoing 6 monthly invoices, each amounting to over €11,000, for services that we explicitly terminated a year ago. Our efforts to address this matter through email correspondence have been met with repeated disregard and radio silence.

What adds to the distressing nature of this situation is the involvement of a “debt collector” who, rather ironically, issued a demand for over €25,000 and then proceeded to ignore our reply, much like SalesManago. This has only exacerbated the frustration surrounding this matter.

Today, we received yet another invoice for over €11,000, despite our continuous and well-documented communication regarding the cancellation of the service. It is deeply disappointing to witness such unprofessional conduct.

We have never encountered an organisation that conducts its affairs in such a careless and unresponsive manner. In light of these ongoing issues, we have no alternative but to seek legal advice to safeguard our rights and interests.

Would not recommend this company to anyone!

Pracuję z programem od kilku lat, cały czas poznaję nowe funkcjonalności. Nie należę do osób które szybko łapią obsługę takich programów więc ogromne podziękowania dla zespołu supportu, za cierpliwość i wyrozumiałość.Działają błyskawicznie i zawsze można liczyć na pomoc.

I have been using Sales Manago for 1.5 years.

The tool is very intuitive and transparent.

Despite initial concerns, it works perfectly well not only in the e-commerce industry.

In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

Thanks to Sales Manago, we have all data and information about users in one place. We solve marketing automation, personalization, and conversion optimization problems.

I would like to share my positive opinion about working with Salesmanago. I have had the pleasure of using their services for the last few months and am very happy with the results.

Overall, the cooperation with Salesmanago has brought me many benefits.Their advanced marketing tools, professional support and effective solutions have contributed to the growth of my business.I recommend Salesmanago to all entrepreneurs looking for effective marketing and sales automation solutions.

I have been working with this tool for a very long time. Very many possibilities for personalisation and segmantation.
The tool is constantly being developed, so we can use new solutions all the time.
I sincerely recommend it.

SalesManago is an incredibly impressive company that offers revolutionary solutions in the field of automated marketing. Having had the opportunity to collaborate with them, I was impressed by their professionalism, innovation, and effectiveness.

Another aspect that I appreciate about SalesManago is their professional team. Their specialists are experts in marketing and technology, always ready to provide support and help solve problems. Collaborating with such a competent team gives a sense of confidence and trust.

Furthermore, SalesManago constantly strives for innovation and development. They regularly introduce new features and enhancements to meet the growing demands of the market. Their commitment to creating modern solutions is admirable and contributes to the success of their clients.

In summary, SalesManago is an excellent partner in the field of automated marketing. Their marketing platform, professional team, and commitment to innovation make them a leading player in the market. I highly recommend SalesManago to all businesses looking for effective marketing tools that will contribute to their success.

Salesmanago is a fantastic marketing automation tool. It has a lot of features, I still don't use all of them, but I recommend the email creator, workflow, forms and popup creator, live chat, RFM, web pushes and pushes in the mobile app. Awesome tool for online stores. Plus they have a fast and efficient support team.

When it comes to CRMs, there's "no one size fits all", and in my industry (travel) while going for a CRM it's been a really difficult choice which to choose. Although, I wasn't in the company at the time, I saw the other choices and I reckon they opted in for the right tool.

I had some experience with various ESPs and CRMs (to this day on some other side projects I use Omnisend and Klaviyo), but I can definitely say that when it comes to automation, SALESmanago is phenomenal and covers our needs as it should.

Let's start with the pros:
— success managers always there for you;
— they are willing to listen to your experience;
— UI/UX is very simple, especially when building flows;
— constantly looking to upgrade.

Some of the cons:
— looking at the sales analytics, you cannot change the dates, but you can only choose the pre-determined dates such as "current week", "past week", "current month", "past month" etc;
— I would love to be able to export a .csv file of contacts who've converted so I can cross-reference with our internal system analytics, otherwise all I see is a number of people and how much traffic is happening;
— most changes are merely cosmetic;
— predictive analytics aren't optimised for audiences who convert once per year.

Also, it must be noted that lots of stuff has been left unused by my team due to the nature of our business and resource limitations, but the main stuff relevant to us is extremely good.

Lastly, when integrating it, the developers received the API documentation which wasn't really up to the task (do note we have a custom web). They didn't understand what to do, so expect marketeers to be the bridge between the devs and the company when integrating it. Unless the documentation has been updated in the meantime.

I really appreciate the partnership with Sales Manago - I am a user of this engine for almost 5 years now. Great way to send mails to my customers. Great customer service as well!

Great marketing automation tool and with a great support team.

Greate tool for online marketing.
1. Customer service - always had quick responses form the support team. They receive feedback on the same day! A team of professionals is ready to assist in problem-solving and provide answers to inquiries.
2. Great new Email Design Studio. You can create what you require with a bit of consideration, time and attention.
3. A lot of tools in one platform (email, ads, push, itp).
4. UX could be better.

SalesManago is a very sophisticated and professional tool to support marketing activities. I wanted to emphasise that technical support responds very matter-of-factly and quickly to problems that arise. The service is very helpful and professional.

SALESmanago is a very usefull and expanded tool.
The support team provides excellent assistance.

#Salesmanago is #SCAM - 100% NOT RECOMMENDED!!

The company did not fulfill the agreement as agreed, yet charged me for the entire contract period. When I filed a complaint, even though they knew the fault was on their side, they started debt collection proceedings. This resulted in financial loss of over 2k usd for my company for a service that was never implemented due to Salesmanago/Benhauer's fault.

Their system does not work as advertised in their marketing materials or during meetings. After signing, the responsible personnel for your service constantly changes, and in the end, your case is handled by debt collectors even if the company knows that the fault is on their side. NOT RECOMMENDED!!

I loose over 2.5k USD

Fatal experiencia con Sales Manago. Contratamos la herramienta principalmente para automatizaciones de e-mail marketing (las expectativas que nos ofrecieron eran buenísimas) y no ha funcionado bien ni un día.

Lleva pendiente actualizarse desde hace meses y presentan bugs internos. Además, su equipo de soporte da unos plazos de entrega larguísimos sin que lleguen a solucionar nada.

Gran pérdida de tiempo y dinero.

From my 6years experience in CRM, worst experience so far.

❌ They called themselves automation specialists but could not send our welcome email on time (20min delay).
❌ Each time we had an issue we were adding to a ticket queue, and every two weeks, they would scale up to another team.
🤔 They were answering our emails sometimes at 11 PM... but unfortunately couldn't help so much. I think our account manager was overwhelmed; we could see a lot of stress. Not recommended at all to work with or work within.

📛 When we tried to agree with them not respecting the basics we had agreed on the contract, they stopped answering. No news from them for 4months, and no information from our money ;)

Its scam, dont use it. They send contract, you cant stop till one year, than they send sharks layer on you with 1000$ bill. Avoid and save money and nerves.

Recommend Sales Manago to all those who want to build a strategy around sending emails to your customer base. User-oriented interface and problem-oriented customer support is my experience of them so far.