Website was easy to navigate and user friendly. The communication with regard to delivery timelines was great. The delivery driver was friendly and arrived within the time window indicated. Most i... Voir plus
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Highly recommend the "Brewer for the Day" experience at Sambrooks. John Hatch took us through the entire process, from making the mash to the fermentation stage. John is hugely knowledgeable and enthu... Voir plus
Very good beers and very friendly staff. Unfortunately I never received the confirmation email during the Bank holiday weekend. But Mary was so kind and open the store for me on Tuesday. Howe... Voir plus
Impressed with the level of customer service I received, following an issue with my order. They really went the extra mile to put things right, and seem genuinely to care about looking after the produ... Voir plus
4,6
Excellent
435 avis
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Consistently excellent beer.
Have had Sam Brooks beer before as a birthday gift from my son. I was very impressed so it was the obvious thing to purchase a couple of cases myself - I’m more than pleased I did!
16 novembre 2025
Lovely beer/lovely delivery…
Always on time…
Always good beer
Always delivered with a smile
Thank you…
18 septembre 2025
Good product delivered quickly.
6 juillet 2025
Brilliant stuff!
16 juillet 2025
Excellent Customer Service
There was an unfortunate error with the website & what I ordered was no longer available. Customer service was excellent once the problem was identified.
27 juin 2025
Great beer and good service
Draught beer in polypin ordered for party. Answered phone promptly to explain when to order and was helpful in dealing with a post-order query. I also signed up for an introductory discount and forgot to apply the code. I emailed them and they refunded me the discount immediately! Only negative was that they invite you to use the Shop app to track delivery, which it doesn’t.
And the Wandle beer is very good!
1 juillet 2025
Got order, but no delivery updates
I received my order, butonly got confirmation the order was received. I didn't get any tracking updates or notification when to expect delivery
21 juin 2025
Excellent customer service Arrived damaged and replaced the…
Arrived damaged and replaced the following day
3 juillet 2025
I love the Pumphouse pale ale
15 juin 2025
The order was never delivered
The order was never delivered. Eventually I phoned and was told that another order would be sent out and my money refunded. I emphasised that I still wanted the order as it was supposed to be a birthday gift and was assured that another order would be delivered - this has yet to arrive, but my money was refunded
15 mai 2025
Keg was gone off and tasted like…
Keg was gone off and tasted like vinegar. Had to throw it away as was undrinkable
8 mai 2025
Excellent customer service
Excellent customer service. Delivery on time. A wonderful product, rare in the North of England.
23 avril 2025
Great experience!
Great customer service and delicious beer! Will definitely order again
8 avril 2025
Easy ordering ,great beer
Easy ordering ,great beer, speedy delivery.
A great service from a great local brewery.
1 avril 2025
Delivered to your door with ease from phone order to opening first bottle. ordering to…
Exemplary service from ordering to delivery of the excellent Wandle beer
29 mars 2025
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