Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered some Birkenstock leather clogs as a birthday present, hesitated to complete the order due to mixed reviews on Trustpilot.. Very happy to say it arrived promptly, exactly the right size an... Voir plus

Noté 1 sur 5 étoiles

I purchased a pair of sandals. It took a month to be delivered, when they arrived they were really bad quality, very cheap and were too big for me anyway. I immediately contacted the customer service... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The price was excellent and as I had tried to buy them twice before but was unable to get my size I was very happy to find them on your website. They arrived quickly and all was well until I put the... Voir plus

Noté 5 sur 5 étoiles

I love Art shoes as they're so comfortable & great quality so really pleased to find these Art sandals at such a good price with free delivery in 2-3 days

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

SandalShop the UK's largest independent sandal retailer. With over 30 brands and more than 4500 styles we have sandals for women, men and kids. All with Free Delivery & Return. Come and check out the massive range at SandalShop.co.uk


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered some Birkenstock leather clogs…they were great !

Ordered some Birkenstock leather clogs as a birthday present, hesitated to complete the order due to mixed reviews on Trustpilot..
Very happy to say it arrived promptly, exactly the right size and great quality item in all original manufacturers packaging - all at a reasonable price. :)
All in all, very happy to share positive feedback. Having checked further before ordering, I saw they are linked to Shore Watersports in Chichester, which based on their good profile, gave me confidence to order.
Admittedly, I didn't have the problem of exchanging or returns, but I understand increased costs on firms so I know this often comes with convenience of online purchases.

10 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered ladies size 9 sandels

I ordered ladies size 9 sandels, lengthy wait when finally received, they had sent a size 7.5? Offered £10 credit to spend in their shop and I must pay for return shipping at approximately £10.50
Dont waste your money. Go elsewhere

28 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Would have given 0 stars if possible

Would have given 0 stars if possible. Placed 2 orders and eas given a 10 to 15 day delivery period. It is now over a month and just get fobbed off with excuses. Have asked for a refund 3times but the response is negative.

18 décembre 2024
Avis spontané
Logo de Sandalshop

Réponse de Sandalshop

Hi Peter, What's your order number? Sandal Shop was taken over us as a new owner over 2 months ago now, and we now only offer next day delivery and don't see any records of you on our system. Keen to get this sorted though, so please do reach out on email or through the website, and we can get it sorted. Cheers Henry @ Sandalshop

Noté 1 sur 5 étoiles

Is there a zero star.these boots are…

Is there a zero star.these boots are made of cardboard. It's a scam. Says satisfaction guaranteed yet customer has to pay for shipping. There is literally no cushion on sole and the chemical smell nearly knocked me out when I opened the bag

10 octobre 2024
Avis spontané
Logo de Sandalshop

Réponse de Sandalshop

Hi Diane, My guess is this is for another website? We sell Sandals not boots.

Noté 2 sur 5 étoiles

ordered diabetes weeks ago and paid for…

ordered diabetes weeks ago and paid for express delivery still it arrived tried contacting them but no answer

never ordering again

23 août 2024
Avis spontané
Logo de Sandalshop

Réponse de Sandalshop

Hi Jasmine, Not sure this review is to do with Sandalshop? We obviously sell sandals etc not any health products.

Noté 1 sur 5 étoiles

Very angry and frustrated

I purchased a pair of sandals. It took a month to be delivered, when they arrived they were really bad quality, very cheap and were too big for me anyway. I immediately contacted the customer service for return details for a full refund. They offered me a 10% refund if I kept the sandals. After going backwards and forwards they still were not prepared to give me the returns details. I am so out of pocket withba pair of sandals stuck in a drawer. Don't buy from this fake, dodgy company. So angry and frustrated.

5 juin 2024
Avis spontané
Logo de Sandalshop

Réponse de Sandalshop

Hi Sandra
I'm sorry you've had a bad experience. I cannot find an order for you in our system.

Our deliveries normally arrive within a couple of days and I've never heard of a delivery taking a month. Can I ask you to contact us confirming your order number and the email address you ordered from.

help@sandalshop.co.uk

I wonder if you have mixed us up with another retailer?

Thank you, SandalShop

Noté 1 sur 5 étoiles

I would recommend not ordering from…

I would recommend not ordering from this shop the customer service is very poor

ordered some vionic sandals when they arrived they were not what I wished they were rather under quality...... Which is nothing to do with sandal shop however on my attempt to return them I have gone round to this webpage a few times unable to identify our link that works for returning they all have the error codes as does contacting them..... Once I was able to contact them... After I had spent some time in the end endless automated call system.

I was told an email with be with me within five minutes with my return details and label....... Nothing in the inbox nothing in the junk box now I'm stuck in the endless automated call line to get back to them

6 mars 2024
Avis spontané
Logo de Sandalshop

Réponse de Sandalshop

Hi Nicola

I can see that your return label was sent out multiple times. Can I ask you to check your spam or junk folder?

Regards

SandalShop

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