SaunaKits.com Avis 518

Very helpful and smooth ordering experience. Matthew answered all our questions kindly and thoroughly. We are excited for our new sauna!

After seeing great reviews online, I reached out to buy a sauna and couldn't be happier. The delivery was ahead of schedule, and the support was world-class. A huge thanks to Ez, who handled all my questions with speed and expertise. She even sent custom photo instructions for a technical adjustment I needed. Great product, even better people. Highly recommended!

Great people to deal with, ordered a Finnmark FD-3 and they reached out and asked me questions, I asked them questions. Sauna is 2 months out but that's not on their end. Hopefully it is a good sauna.

Eric and Jessica are amazing. I feel very good about placing my order with this company. I ultimately chose Nordica because of what I read on their customer service. I had many options to buy this sauna. I am so grateful I chose Nordica!!

Krizza was an excellent communicator and very thorough!

Our experience was 6/5. From sales to delivery. Communication at every point was spot on. We received our 3 man Lugano Sauna and put it together with great ease (some pieces are heavier than others but with 2 able people, no problem!). We used it for the first time today (we needed to wait for electrician to install a designated line). We never used a sauna that did not have steam, we purchased the infrared option and really love it! Takes about 15 minutes to reach 145 degrees in our cold garage with outside temp in the high 30s. The Bluetooth speakers are clear and so easy to pair with our phone. So thrilled with our purchase and highly recommend Nordica; their customer service was excellent!!!! Chris was our sales agent- Thank you, Chris!

Great experience very informative phone call. Ease of purchase and necessary information

Michael was very knowledgeable and helpful in completion of my sauna purchase!

Handled purchase and everything over text and email. All questions answered. Made it easy so far.

Working with everyone was amazing. They were knowledgeable about the saunas and were able to guide me to the best sauna that met my needs. I can't wait for the sauna to arrive.

Very well built product. And pretty easy to assemble. I am very happy with my sauna.

Every part of my phone contact excellent as every question was answered with true professionalism and gave me the confidence to order without hesitation-thank you !!!

As advertised, quick and secure shipping.

Delivery guy was great

The entire team at Nordica are professional and very helpful. They quickly assist to resolve concerns and questions. Krizza was especially helpful!

Good morning 🌞 everyone
How a great day 😊

Nordic’s customer service has been outstanding. I was using my FSA funds for the sauna and customer service responded quickly and with a very friendly attitude to my many many questions, in both text and email. Special shout out to Karizza, Eric and Matthew.

Everything is incredible, easy to assemble and it feels amazing. Quality wood and great design, it gets real hot at 135 which is enough for a sauna like this. Price is right on point for the quality. From ordering with Eric P to shipping and setup and using. Greatest service possible.

Once I figured out my Sauna was traveling by train to PA from CA, the stops made much more sense. The shipper was super helpful, and the driver was outstanding!

The Sauna itself war perfect. One note for those who are purchasing a 3+ person Sauna, the front panel with glass is quite heavy. You are going to need more than a husband and wife to lift it and hold it in place.

Once the unboxed parts were pre-positioned where we wanted it set up, it took 30mins to set it completely up! Lovely!