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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was nervous about shipping out my tablet. I read all the reviews and decided to accept Savegadget's offer. They offered me the most money. It took a few days for the company to receive my tablet. On... Voir plus

Noté 5 sur 5 étoiles

I’ve never sold a phone or other electronic device but decided to give it a try. I discovered SaveGadget on eBay and followed the instructions. Packaged it up and sent it USPS with the postage paid sh... Voir plus

Noté 5 sur 5 étoiles

I was skeptical about selling my old devices online, but SaveGadget made it incredibly easy. The estimate for my iPhone 13 Pro Max was quick, and they sent a shipping label right away. The whole proce... Voir plus

Noté 1 sur 5 étoiles

Wish I would have read reviews before choosing SaveGadgets.com, The poor reviews were spot-on with my experience. Initial offer was $631 and they reduced to $500. Said my phone had scratches on the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de débloquage et de recyclage de téléphones
  2. Magasin de téléphonie mobile

Écrit par l'entreprise

Online buyback company founded in Clearwater. We offer best cash trade ins for your old devices. Phones, tablets, game consoles, ipods. Fast payment using check, PayPal or Venmo


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

396 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scammers selling bad phones

They have misleading listings and selling barely functional devices that aren't even comparable with what they listed. Do not trust them. Ofc they get to charge 15% restocking fees to line their pockets for their trash listings. Just buy anywhere else

1 juillet 2025
Avis spontané
Logo de SaveGadget.com LLC

Réponse de SaveGadget.com LLC

Hi George,

We’re sorry to hear you were disappointed with your experience. However, we’d like to clarify a few important details for accuracy.

The device you purchased was clearly listed as Fully Functional and in Fair condition, with wear and tear expected and described in the product listing. While we understand condition ratings can be subjective, we follow consistent industry standards for grading, and all functionality is tested before shipment.

Despite the phone matching the described condition and functionality, we still accepted your return and issued a refund. We believe that was a fair resolution and were happy to honor it to ensure a smooth return process.

We stand behind our products and our policies, and we’re always open to feedback when it’s constructive and factual.

– The SaveGadget Team

Noté 3 sur 5 étoiles

Updated review

I previously gave this company a 1 star review because I felt that I had been cheated, and I was afraid that I was going to be scammed. In a nutshell, I sent SaveGadget my iPad and was quoted $116 and my offer was then adjusted to $10.

After communicating with the company, I see where I was wrong and I have been sent back my iPad. I thought that my iPad was in perfectly good condition, but I forgot that I did have a few cosmetic scratches on my iPad because it is always in the case. I also forgot that my speakers were in fact damaged, an easy thing to overlook or forget because I do not use my iPad to really record or make calls. So from the beginning I gave them the wrong impression of trying to sell my iPad to them in new and pristine condition instead of used.

What I like about this company is that I was given free diagnostic tests on my device, and even though I declined their offer they sent me my device back free of charge with the tracking information provided.

However, what I don’t like is the adjusted offer they offered me. Because I had more than 2 issues wrong with my iPad (3 damaged speakers), they labeled my device as broken and offered me $10 which I believe is unfair and predatory. I believe that they would’ve cheated me out of something good had I accepted their offer. My iPad is a great device and is running smoothly.

SaveGadget, I apologize for my behavior and for my baseless accusations towards you all. I had never used this company before and I thought that you all were going to take my device and run. My apologies and my apologies towards anyone who was misled by my previous review.

I wish you all the best.

25 juin 2025
Avis spontané
Logo de SaveGadget.com LLC

Réponse de SaveGadget.com LLC

Hi Jordan,
Thank you for taking the time to update your review and share the full details of your experience. We truly appreciate your honesty and the opportunity to clarify the situation.

We're glad we were able to resolve things by returning your iPad free of charge, and we’re grateful you acknowledged the diagnostic service and communication you received throughout the process. Our team follows a detailed evaluation process based on clear grading criteria, especially when functional issues like speaker damage are present — even if they’re easy to overlook in daily use.

That said, if there’s anything specific that didn’t meet your expectations or something we could improve in the future, we’d truly appreciate your feedback. You can always reach us directly at support@savegadget.com — we’re here to listen and improve.

Best Regards,
– The SaveGadget Team

Noté 5 sur 5 étoiles

Great Customer Service!

The communication was great! We had some hiccups, but it was on my end. I didn't have certain things unlocked. They sent me an email letting me know. They kept me informed via the website dashboard. Out of all of the places online Savgadget gave me the highest amount for my apple watch. I put mint condition and they agreed. I saw in other reviews they didn't give the customers what they were expecting. Well that was not the case for me. They sent me an email letting know me they were sending my payment through paypal. I didn't get the day I was supposed to, but I emailed customer support. Within 30 minutes I received a paypal notification I had money. I would STRONGLY consider going through Savegadget again. I had a very positive experience.

1 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Made an offer for our phone

Made an offer for our phone. Then when it arrived, in the exact state we described, they basically said it's too broken and they can only recycle it. Seems like a big scam.

Edit/update: The company after seeing my review was magically able to get it turned on after a "senior" engineer reviewed it. They've offered me the original money in exchange for removing this negative review. I won't be bribed and will be turning over their emails to Trust pilot

19 mai 2025
Avis spontané
Logo de SaveGadget.com LLC

Réponse de SaveGadget.com LLC

Hi Graham,

We’re sorry to hear about your experience and appreciate your feedback.

Upon inspection, we found that the device does not power on and is iCloud locked. As outlined in our trade-in policy, we require all devices to be fully signed out of iCloud and to power on so we can verify key details like IMEI or serial number. Without this, we’re unable to offer payment and can only provide free recycling.

We give the option to have the device returned at no cost. However, you confirmed that you'd prefer to recycle it.

SaveGadget Support

Noté 5 sur 5 étoiles

Great communication and experience

They worked with me on my appraisal and were honest and clear on their findings, even when I missed some obvious damage that was confirmed by my daughter! Would do business with them again.

14 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

Received funds a week after They received my shipment.

Received my payment a week later. Slow processing times compared to other sites. Slow With payout, as well as responding to customers.

30 avril 2025
Avis spontané
Logo de SaveGadget.com LLC

Réponse de SaveGadget.com LLC

Hi,

We take these kinds of accusations very seriously, but after checking our system, we’re unable to locate any recent orders matching your description—no name, order number, or email was provided.

At SaveGadget, we never keep devices without either completing payment or returning the item. If you're a legitimate customer and believe there's been a misunderstanding, we encourage you to contact us directly at support@savegadget.com with your order number so we can resolve this promptly.

Without any identifying details, we’re unable to verify or assist further. We remain committed to transparency and fair treatment of every customer.

SaveGadget Support

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, originally selected an electronic deposit but after finding out about service fees, they changed to a paper check with no issues.

30 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

SaveGadget should be ScamGadget

I have sold old phones before but I chose SaveGadget to sell to this time.
I sent a phone with damage but a $20 offer was it. So I refused at they offered $50.
This business does not give fair market value and once they have your phone it cost more in postage than it's worth, so you're out of luck.
Horrible company and should be avoided they are going to fleece you.
My opinion and experience .

14 avril 2025
Avis spontané
Logo de SaveGadget.com LLC

Réponse de SaveGadget.com LLC

Hi David,

We’re sorry to hear you’re unhappy with your experience. However, we’d like to clarify a few important details for anyone reading this.

You submitted an order for an iPhone 14, but the device we received was an iPhone 12 with damage camera and camera lens. After inspecting the phone, we provided a revised quote based on the actual model and condition—which you reviewed and accepted. Once accepted, payment was promptly issued.

We strive to be transparent and fair in all our evaluations. Our offers are based on accurate device model, condition, and current market value, and customers are always free to decline and have their device returned.

We understand frustrations can arise, but it’s important to share the full story.

—The SaveGadget Team

Noté 5 sur 5 étoiles

“Extremely Pleased”…

I was amazed I had used another company for years along time ago and I needed another company now and decided to try. Well I am elated you guys are great, shipping label, your texts checking on me I really felt safe and secure sending my iPad. Your company was great fast, great monetary return was very pleased. I definitely would use you again, very happy and thank you.

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy and seamless

Communication was quick to reply, instructions were clear to follow, and payment was quick! What’s not to like about the entire experience? Thank you!

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

SaveGadget’s support team was…

SaveGadget’s support team was outstanding. They simplified the procedure of trading in my previous gadgets, and I obtained my payment swiftly. I will certainly utilize their service again.

22 février 2025

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