Sawinery Avis 25

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I was disappointed to see that the angle needed to be set with a hex key. Then the clamp would not hold my chisel firmly in place. Plus the stone was not held firmly in place. Also changing to a diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Way better results than using my 20 year set up. Takes a little getting used to proper tensioning and parallel to the stone. Absolutely great for plane blades, even as bad as mine were.

L'entreprise a répondu

Noté 5 sur 5 étoiles

As someone who's starting with small home wood projects, the site's project ideas and guides are elaborate and easy to understand! Their team also quickly responded to my queries on what materials and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'outillage
  2. Artisanat

Écrit par l'entreprise

We teach practical woodworking from 50 years of experience. We also sell woodworking tools and accessories.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

25 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 1 sur 5 étoiles

I’ve never got my products!!

I’ve never got my products!!
What the heck!!!!!!!’

27 mai 2026
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Réponse de Sawinery

Hey James,

We're truly sorry your order didn't arrive. We take every shipment seriously, and this shouldn't have happened.

We've already resent your order and are personally ensuring it's properly tracked from our warehouse to your door.

You can expect to receive it within 3–5 business days, and we'll send you tracking information so you're updated every step of the way.

We want to make this right. Please don't hesitate to reach out if you need anything at all.

Noté 2 sur 5 étoiles

I was disappointed to see that the…

I was disappointed to see that the angle needed to be set with a hex key. Then the clamp would not hold my chisel firmly in place. Plus the stone was not held firmly in place. Also changing to a different height stone meant finding the hex key to make the angle adjustment. It seems like a great concept, just not well implemented IMO.

25 mai 2026
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Réponse de Sawinery

Hey Ed,

Thank you for taking the time to share your feedback. We really appreciate it.

We’re sorry to hear the experience didn’t fully meet your expectations, and we’d like to address the points you raised.

On the Hex key adjustment:
We understand this can feel like an extra step. The reason we use an Allen screw is to keep the angle arm firmly locked in place during sharpening. This ensures the angle doesn’t shift under pressure, helping you get consistent and repeatable results. While tool-free adjustments may feel quicker, they can sometimes move during use, which affects accuracy.

On switching between different stone heights:
You’re right to notice the change, but the sharpening angle itself does not need to be adjusted when using different stones. The angle stays the same. What changes is the clamp position; simply moving the blade clamp to the appropriate hole ensures proper contact with the stone. It’s a small adjustment designed to keep the system precise across different setups.

On the chisel, not holding firmly:
We also want to share a quick tip on hand placement, as it can make a big difference in stability and control:
Hold the blade holder with both hands
Use your thumbs behind the holder to guide the motion
Place your index fingers close to the stone contact point
For wider chisels, you can also use your middle fingers for added support

This helps ensure smooth, controlled sharpening with consistent contact on the stone.

We’ve also included a short video that shows the correct setup and technique for reference.
https://www.youtube.com/shorts/IJE07Ohhoyo

We’re always open to feedback and continually working to improve both our product and user experience.

Noté 5 sur 5 étoiles

I installed a mahogany deck and plugged…

I installed a mahogany deck and plugged the screws with plugs. They protruded about a 1/16” and I used your tool to shave them flush. It worked far better than excepted. Love the tool and would recommend it highly!! Thanks

21 mai 2026
Avis spontané
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it. ✨

Noté 5 sur 5 étoiles

Worth the money.

Way better results than using my 20 year set up. Takes a little getting used to proper tensioning and parallel to the stone. Absolutely great for plane blades, even as bad as mine were.

9 mai 2026
Avis spontané
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it. ✨

Noté 5 sur 5 étoiles

The Sharpmate has met my expectations…

The Sharpmate has met my expectations and covers a number of chisels and plane widths on the tools I use. Very happy with my purchase.

8 mai 2026
Avis spontané
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy. Delivery time was very quick. Quality is excellent. It met and exceeded my expectations.

25 avril 2026
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Noté 5 sur 5 étoiles

SharpMate Chisel Sharpening Jig

Everything was packed great and was as described
The honing guide works great

22 avril 2026
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it. ✨

Noté 5 sur 5 étoiles

Quick shippingMy new favorite tool

Quick shipping, great packaging and great product works as advertised!

29 avril 2026
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Noté 5 sur 5 étoiles

Information is always informative about…

Information is always informative about what products are of the best quality and what has worked best for them over the years.

22 avril 2026
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Réponse de Sawinery

Thanks so much for this review! We really appreciate it and are delighted to hear you had a great experience.

Noté 2 sur 5 étoiles

Sawinery is not a preferred vendor

Sawinery has some really wonderful products, BUT the back office leaves a lot to be desired. The check out process DUPES you into buying additional items, a common ploy with these outfits that have no phone contact and seem to be online only order platforms. I ordered one item with a dupe involved, brought it to their attention within seconds. The fulfillment department acknowledged the error and responded with sending me what I wanted twice plus what I cancelled in a timely manner. Refund is said to take 10 or more days which is bs in this day and age. I have what I want but can’t seem to get these people to take back what I do not want. They should be kowtowing to me for my honesty in bringing their errors to their attention, but are too caught up in god knows what to take their products back. I could have had 2 of the items I ordered and the dupe item for nothing and I doubt they would be any the wiser.

Anyhow I have my set up blocks and will not do business with Sawinery again

2 mars 2026
Avis spontané
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Réponse de Sawinery

Thank you for sharing your feedback, Rick. We sincerely apologize for the frustration and inconvenience you experienced with your order.
We’re sorry that the checkout and order resolution process left you feeling misled and unsupported. That is never the experience we want our customers to have, and we are sorry this situation caused unnecessary frustration.

Our team has since completed the return and refund process, and we also reached out to you directly to further address your concerns and offer a gesture of goodwill. We have not received a response, but we want to assure you that we made every effort to follow up and assist further.

We truly appreciate you bringing this matter to our attention. Your feedback has been shared with our team as we continue improving our checkout experience, fulfillment process, and customer support communication.

Again, we sincerely apologize for the inconvenience this caused. Sawinery stands behind the quality of our products and is committed to providing a clearer, smoother, and more reliable experience for our customers moving forward.

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