I was disappointed to see that the angle needed to be set with a hex key. Then the clamp would not hold my chisel firmly in place. Plus the stone was not held firmly in place. Also changing to a diffe... Voir plus
L'entreprise a répondu
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Way better results than using my 20 year set up. Takes a little getting used to proper tensioning and parallel to the stone. Absolutely great for plane blades, even as bad as mine were.
L'entreprise a répondu
As someone who's starting with small home wood projects, the site's project ideas and guides are elaborate and easy to understand! Their team also quickly responded to my queries on what materials and... Voir plus
L'entreprise a répondu
Awesome experience with their service—not only was I able to purchase my new table saw smoothly, but they guided me step by step and gave me tips and tricks. Helpful info on their site too, especially... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We teach practical woodworking from 50 years of experience. We also sell woodworking tools and accessories.
Coordonnées de contact
4544 Meadow View Drive, 06095, Windsor, Connecticut, Etats-Unis
- 860-573-1211
- robert@sawinery.net
- sawinery.net
4,2
Bien
26 avis
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A répondu à 100 % de ses avis négatifs
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Sawinery is not a preferred vendor
Sawinery has some really wonderful products, BUT the back office leaves a lot to be desired. The check out process DUPES you into buying additional items, a common ploy with these outfits that have no phone contact and seem to be online only order platforms. I ordered one item with a dupe involved, brought it to their attention within seconds. The fulfillment department acknowledged the error and responded with sending me what I wanted twice plus what I cancelled in a timely manner. Refund is said to take 10 or more days which is bs in this day and age. I have what I want but can’t seem to get these people to take back what I do not want. They should be kowtowing to me for my honesty in bringing their errors to their attention, but are too caught up in god knows what to take their products back. I could have had 2 of the items I ordered and the dupe item for nothing and I doubt they would be any the wiser.
Anyhow I have my set up blocks and will not do business with Sawinery again
2 mars 2026
Avis spontané
Réponse de Sawinery
Thank you for sharing your feedback, Rick. We sincerely apologize for the frustration and inconvenience you experienced with your order.
We’re sorry that the checkout and order resolution process left you feeling misled and unsupported. That is never the experience we want our customers to have, and we are sorry this situation caused unnecessary frustration.
Our team has since completed the return and refund process, and we also reached out to you directly to further address your concerns and offer a gesture of goodwill. We have not received a response, but we want to assure you that we made every effort to follow up and assist further.
We truly appreciate you bringing this matter to our attention. Your feedback has been shared with our team as we continue improving our checkout experience, fulfillment process, and customer support communication.
Again, we sincerely apologize for the inconvenience this caused. Sawinery stands behind the quality of our products and is committed to providing a clearer, smoother, and more reliable experience for our customers moving forward.
WOODWORKING FOR BEGINNERS!
Sawinery is all about easing woodworking, even for beginners! It gives all the insights you need to know before purchasing a tool, and the reviews are very accurate!
18 décembre 2022
Avis spontané
Réponse de Sawinery
Thanks so much for this review! We really appreciate it. ✨
Helpful guides for beginners
As someone who's starting with small home wood projects, the site's project ideas and guides are elaborate and easy to understand! Their team also quickly responded to my queries on what materials and tools are ideal for beginners, and helped me finish my first mini bookshelf!
1 décembre 2022
Avis spontané
Réponse de Sawinery
Thanks so much for this review! We really appreciate it. ✨
Great service and customer assistance!
Awesome experience with their service—not only was I able to purchase my new table saw smoothly, but they guided me step by step and gave me tips and tricks. Helpful info on their site too, especially for DIYers like me.
9 novembre 2022
Avis spontané
Réponse de Sawinery
Thanks so much for this review! We really appreciate it. ✨
Helpful reviews with valuable buyer’s guide
Sawinery not only helped me pick out a good circular saw for my project, they also go above and beyond with their buyer’s guides so I know how to pick em’!
1 novembre 2022
Avis spontané
Réponse de Sawinery
Thanks so much for this review! We really appreciate it. ✨
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