Well what can I say, ordered Wednesday and item delivered Friday. Absolutely brilliant service, amazing Prices literally more than half the price of other sites. Norton doesn’t like this websi... Voir plus
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Well what can I say, ordered Wednesday and item delivered Friday. Absolutely brilliant service, amazing Prices literally more than half the price of other sites. Norton doesn’t like this website... Voir plus
L'entreprise a répondu
So unfortunately delivery is really not meeting their requirements, the products are top. I did complain about the time to receive but i can say my trainers are fit. Gutted they refunded my tracksuit... Voir plus
L'entreprise a répondu
Made a return earlier this month (May 2026) within the 28 days allotted time frame having received a faulty track-suit top / jacket. Initially Saxumo were helpful (Eunice, their AI support via email,... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin d'articles de course à pied
- Magasin d'équipements sportifs d'extérieur
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
À propos de Saxumo
Écrit par l'entreprise
With over 40 years of fashion retail heritage, including the award-winning Psyche store founded in 1982, Saxumo.com brings unrivalled experience to the world of online sports fashion.
Today, Saxumo.com is your trusted destination for sportswear and lifestyle fashion at unbeatable prices. We partner directly with leading brands such as , Lacoste, Berghaus, Under Armour, Lyle & Scott, and Merrell, ensuring 100% authentic products every time.
Why shop with us?
- Fast delivery with live parcel tracking
- Secure checkout & multiple payment options
- Hassle-free returns
- Exclusive offers on top sports fashion brands
Join thousands of satisfied UK customers who rate us highly for service, speed, and quality.
Coordonnées de contact
W10-W11 The Innovation Centre, TS10 5SH, Kirkleatham , Royaume-Uni
- info@saxumo.com
- saxumo.com
3,7
Moyen
642 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 74 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order 175771
Order 175771
I am still waiting for this parcel to arrive, again I have tried to contact you numerous times but no one reply to email or answers the phone!!
It has obviously been lost in transit as I have no received any updated tracking since 13th December.
So now I would a full refund.
Although some of the items have arrived I am still waiting for the trousers to arrive to the dri fit set
22 décembre 2025
Avis spontané
Réponse de Saxumo
This order has now been fully resolved, and we’re glad we were able to get it sorted for you. Unfortunately, the delay was due to an issue with the courier while the parcel was in transit, but we appreciate your patience while this was investigated.
If there’s anything further we can help with, please don’t hesitate to contact us directly and we’ll be happy to assist.
Thank you for bringing this to our attention.
Dispatched and delivered very quickly
Dispatched and delivered very quickly. Item as stated.
8 décembre 2025
Réponse de Saxumo
Thanks for the great feedback, Joe!
We’re really pleased to hear your order was dispatched and delivered quickly and that everything arrived exactly as expected. We appreciate you taking the time to leave a review and hope to see you back again soon.
Great service from ordering and fast…
Great service from ordering and fast delivery. In error of myself I ordered wrong size in 1 of 2 pairs and again service of returns was great
1 décembre 2025
Réponse de Saxumo
Thanks for taking the time to leave a review, Stewart — we really appreciate it.
Great to hear you were happy with the ordering process and fast delivery. Glad our returns process made it easy and smooth for you.
Thanks again for your support, and we hope to see you again soon.
Ordered a black Nike miler windbreaker…
Ordered a black Nike miler windbreaker and Package hasn’t arrived yet or not sure if it will after ordering it on the 8th December and still not recieved.
15 décembre 2025
Avis spontané
Réponse de Saxumo
Hi Makenna,
Thanks for your review, and I’m sorry you’ve not received your order yet.
I’ve just emailed you via Trustpilot to request a bit more information, as the review doesn’t include any delivery details (such as your order number or the email address used at checkout).
As soon as you reply, we’ll locate the parcel and update you straight away.
Thanks again,
Saxumo.com
Réponse de Saxumo
Hi Eve,
Thank you for your review. We’re really pleased to hear you found the item good quality and affordable. We appreciate your support and hope to see you again soon.
Many thanks
Saxumo.com
Réponse de Saxumo
Thanks so much for your review, Daniel!
We’re really pleased to hear you were happy with the communication and how quickly your order arrived. Thanks for shopping with us and we hope to see you again soon.
Saxumo.com
Réponse de Saxumo
Thank you for your review, Mr Williams.
We’re pleased to hear you were happy with the service, and we appreciate you taking the time to share your feedback. We hope to see you again soon.
Saxumo.com
Ordered a Pair Of Slides For My Holiday…
Ordered a Pair Of Slides For My Holiday Shipped Out In 30 minz of ordering (you need to order before 3pm).Super Fast Delivery Excellent Prices & Quality Of The Product Amazing. Will Definitely Be Returning To Purchase & Anyone Reading This Trust Me Spend Your Money With Them You Wont Be Disappointed.
1 décembre 2025
Réponse de Saxumo
Dear Mo,
Thank you for such a fantastic review. We’re delighted to hear your order was dispatched so quickly and arrived in time for your holiday.
It’s great to know you were happy with the price, quality, and overall service. Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon.
Saxumo.com
Réponse de Saxumo
We’re really pleased to hear you were happy with the price and how quickly your order arrived. It’s great to know our service met your expectations and we appreciate you taking the time to share your feedback.
We hope to see you shop with us again soon.
Réponse de Saxumo
Hi Scott,
Thank you for your kind feedback. We are pleased to hear you were happy with both our pricing and the speed of service. We really appreciate your support and look forward to serving you again.
Many thanks
Saxumo.com
Great service all around
Great service all around. Great product, price and delivery was fast. Very happy and will return.
5 décembre 2025
Réponse de Saxumo
Thank you for your fantastic feedback, Richard. We’re really pleased to hear you were happy with the product, price and fast delivery. We will look forward to welcoming you back again soon.
Réponse de Saxumo
Thank you for your kind review, Malcolm.
We’re pleased to hear that you found our website easy to use and our offers appealing. Your support is greatly appreciated, and we look forward to serving you again in the future.
My package never came
5 décembre 2025
Réponse de Saxumo
Hi, thank you for your review and we’re really sorry for the frustration caused.
We can confirm that according to the tracking, your parcel was returned to sender on 06/12/2025 because the delivery address could not be identified. Unfortunately, this means the courier was unable to complete the delivery.
As soon as the parcel arrives back with us, we will contact you immediately to re-dispatch your order or arrange a full refund — whichever you prefer.
Please feel free to contact us directly with your order number so we can resolve this for you as quickly as possible.
Kind regards,
Customer Support Team
Transparent and easy process with a…
Transparent and easy process with a great service and product. Very happy
4 décembre 2025
Réponse de Saxumo
Thank you for your review, Don.
We are pleased to hear that you found the process transparent and straightforward, and that you are happy with both the service and the product.
If there is anything further we can assist you with, please feel free to get in touch.
Many thanks
Saxumo.com
Great price on my purchase
Great price on my purchase
Delivered within two days,
Would def shop on this site again
4 décembre 2025
Réponse de Saxumo
Thank you for your review, Nicky.
We are pleased to hear you received a great price on your purchase and that delivery arrived within two days. It’s great to know you would shop with us again.
If there is anything we can assist you with in the future, please let us know.
Many thanks
Saxumo.com
Great retailer and great prices 👍
10 novembre 2025
Réponse de Saxumo
Thank you for your review, Brendan.
We are pleased to hear you rate us highly and found our prices to be great.
If there is anything further we can help with, please feel free to get in touch.
Delivery was rubbish..
Delivery was rubbish... and the quality of the hat was rubbish to... I had ordered another one as your delivery was rubbish.. for £8.99 and the quality was 100% the Nike logo was embroidered not a plastic iron on transfer...
3 décembre 2025
Réponse de Saxumo
Hi Alyn,
Thank you for your feedback. We are sorry to hear that you were disappointed with both the delivery and the product. After checking your order, we can confirm that the 2–4 day delivery service you selected was met.
If you would like to return the item for a full refund or exchange, please contact our support team with ref no. #82920 and we will be happy to assist.
Thank you for bringing this to our attention.
Saxumo.com
Réponse de Saxumo
Hi Graham,
Thank you for the excellent review! 🙌
We’re really glad everything went smoothly with your order.
If you need any help in the future, just give us a shout.
Saxumo.com
Réponse de Saxumo
Hi Kent,
Thank you for your review! 🙌
Great to hear your order arrived quickly and that you were happy with the price.
If you need anything else at all, just let us know, we’re always happy to help.
Thanks again for shopping with us,
Saxumo.com
Réponse de Saxumo
Hi Ian,
We’re really glad to hear you’re happy with your trainers and the fit. Thanks for recommending us to your friends too – it means a lot.
Hope to see you back again soon!
Saxumo.com
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