Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of... Voir plus
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It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and trac... Voir plus
Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Lov... Voir plus
I have tried to contact this company by email on a number of occasion and never get a response. One of the four lights I ordered is faulty and I have asked for a replacement and nobody gets back to m... Voir plus
L'entreprise a répondu
4,3
Excellent
39 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great as a hallway light.
Purchased 2 lights for hallways. They work well as ambient lighting. It’s nice to come home late and find them on.
Service was excellent as I had to make a change to the order after it was placed. The change was made with ease.
14 avril 2026
Avis spontané
It Was good experience because when…
It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and tracked my package. She noted that I was sold a product for the UK and not the USA. She then corrected the order for me and had a replacement shipped with a tracking number for me to follow the product. She kept me informed daily of the progress being made. I had lost faith in ordering online because I sometimes never get my product. This was an extraordinary response and experience for me and the customer service was superb. She is someone I would hire for my business.
7 avril 2026
Avis spontané
Customer service is really fantastic
Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of lights sent out to me. And then Maria Carlsson, who noticed right away that my mailing address was incomplete, followed up on my order and actually provided me with the correct tracking number. Wow! Thank you so very much!
8 avril 2026
Avis spontané
Was very easy to search the website
Was very easy to search the website, and ordering the lights. Nice products
25 mars 2026
Avis spontané
My lights do not work properly and font…
My lights do not work properly and font look as good as pictures
26 mars 2026
Avis spontané
Réponse : Scand Lights
Hi Marika,
We’re very sorry to hear that the lights are not working as expected and that they did not match your expectations. We understand how disappointing that must feel.
This is certainly not the experience we want for our customers. We always aim to present our products as accurately as possible, and of course ensure they function properly.
Please rest assured that we are here to help you find a suitable solution. We kindly ask you to contact our customer service team with your order details and a short description of the issue, so we can look into this and assist you further.
Kind regards,
Ana Andersson
ScandLights Customer Service
O artigo chegou em perfeito estado e…
O artigo chegou em perfeito estado e cumpre com o que foi publicitado. O único senão foi a demora de entrega.
13 mars 2026
Avis spontané
Simple website makes ordering easy.
Simple website makes ordering easy and fun. No problem getting Australian plugs either!!
13 mars 2026
Avis spontané
Excellent lights
Excellent lights, they look great and brighten up my previously dark hallway.
26 mars 2026
Avis spontané
Loved the lights so much
Loved the lights so much. They made a cosy environment in my home and helped me save in my electricity bill.
15 janvier 2026
Avis spontané
Fast delivery
Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Love them!
21 février 2026
Avis spontané
Bought these for my parents for there…
Bought these for my parents for there bedroom unbelievable light and adjustable dimmer build quality excellent will be buying more soon.
5 mars 2026
Avis spontané
The ease of use
The ease of use, the slender design, it fits in perfectly where I need the availability!
12 mars 2026
Avis spontané
constant updates and dialogue
26 mars 2026
Avis spontané
I have tried to contact this company by…
I have tried to contact this company by email on a number of occasion and never get a response. One of the four lights I ordered is faulty and I have asked for a replacement and nobody gets back to me.
12 février 2026
Avis spontané
Réponse : Scand Lights
Hi Amanda,
We’re very sorry to hear about your experience and the lack of response you’ve encountered. We understand how frustrating it must be, especially when dealing with a faulty item and not receiving the support you expected.
During periods of high demand, response times can unfortunately be longer than usual, but that is never the experience we aim to provide.
Please rest assured that we always assist our customers with faulty products, either through a replacement or another suitable solution in line with consumer rights. We would very much like to look into your case and help resolve this for you as quickly as possible.
We kindly ask you to contact our customer service team again and include your order details, so we can prioritize your case and ensure it is handled properly.
Kind regards,
Ana Andersson
ScandLights Customer Service
This is a great addition to our home
This is a great addition to our home. The sensor works perfectly and the light turns on exactly when needed. It gives off a soft, relaxing glow without being too bright. Overall, very satisfied with the quality.
24 mars 2026
Perfect
The packaging and shipping were okay. The lamp is beautiful, with a dimmed and a bright light, which is very perfect.
23 mars 2026
Great customer service
I had a great customer service experience and the lamp works properly. Thank you!
23 mars 2026
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