Banner for Scenic

Scenic Avis 

710
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

professiiolism of the organisation from admin and booking to the holiday itself. The excusions were all of a high quality. Every care and attention was given to making it a premiere experience. The... Voir plus

Noté 5 sur 5 étoiles

Exceptional service throughout, many very interesting daily tours so we were kept very busy and fully engaged with all that was available. All trips were explained in detail the previous evening so... Voir plus

Noté 5 sur 5 étoiles

Just returned from an 11 day trip on the Douro River in Portugal on Scenic Azure . This is a lovely river to cruise on , spectacular scenery, wonderful vineyards, interesting places to visi... Voir plus

Noté 5 sur 5 étoiles

We've done many river cruises and tried several cruise lines, but none have beaten Scenic in any aspect. Truly all inclusive, with excursions that go above and beyond what you may expect. Add... Voir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

710 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(710)

220 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic

Friendly, relaxed luxury. Knowledgeable and enthusiastic staff. An unforgettable experience.

11 décembre 2025
Noté 5 sur 5 étoiles

One of my Top holidays ever.

The whole tour of the Mekong was so well put together and all to an exceptional standard. Hotels and the river boat the Scenic Spirit spectacular. Food was outstanding from start to finish. However the real stars of the whole trip was the STAFF. So so genuinely friendly and eager to please. We will be booking this trip again ........

13 décembre 2025
Noté 5 sur 5 étoiles

wonderful experience on a beautiful ship

It was a wonderful experience on a beautiful ship. The crew were friendly and worked very hard to make everything perfect.
The food was wonderful especially in the Yacht Club ( the breakfast and lunch buffet) and at Lumiere, the French restaurant.
The cabin was spotless and comfortable although I’d have liked a bath tub as well as the shower,

22 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Good Cruise experience, but beware of other issues

The cruise itself was excellent, but the flights and booking process was terrible. We could not get tickets until less than a week before departure due to Scenic locking our travel Agent out of the site. Our flights were shown as KLM all the way, but one flight out was changed to Tarom without warning. Seats were not even together, and the flight was significantly delayed. Our baggage was also lost, and was finally recovered(badly damaged) 9 days into the cruise which significantly impaired my partners enjoyment - we then had to travel across a foreign country, losing a further day of our cruise, at our own expense to recover the case. Surprisingly, we have experienced continual buck passing between airlines, and have still not been recompensed by either for the taxi fares or the baggage replacement cost. Scenic were aware of all the issues from the outset, and were helpful on board, but although a full Report was submitted by the Cruise Manager to his Head Office, and a follow up was made by our Travel Agent, we have heard nothing further since.

5 octobre 2025
Noté 5 sur 5 étoiles

Exceptional experience

Exceptional experience on the Scenic Spirit Mekong River cruise.
The cruise itself was outstanding. The onboard team, guides, service, accommodation, and overall experience were of the highest quality.

9 décembre 2025
Noté 3 sur 5 étoiles

Flu like virus

Entertainment in evenings good. There appeared to be several illness cases on board, think may have been known to staff. We both contacted a virus which restricted last few days on board

12 novembre 2025
Noté 5 sur 5 étoiles

If you’re thinking of doing this trip- just go and book it!!!

The whole trip was superbly well organised.
The ship was beautiful, the crew lovely, the food excellent, the land trips really informative and enjoyable, our cabin surprisingly spacious and very well designed to accommodate our ‘overpacking’! Impressive shower, very comfortable bed. My only disappointment with the cabin was the French balcony. It really spoiled our enjoyment of watching life on the river.
Opening the window made it worse as you then had to look through two panes of quite dirty windows. Shutting the glass door made the space very claustrophobic. The door runners were a constant trip hazard- why can’t you have proper verandas? However, we loved spending time by/in the pool and on the top deck.

4 décembre 2025
Noté 5 sur 5 étoiles

Total luxury

Total luxury , fantastic crew throughout scenic amber ship . They all regularly went the extra mile to ensure all guests enjoyed a fabulous experience. In particular they made sure that I and my wife were able to manage my disability with their assistance to such an extent that it did not compromise our excellent experience on this cruise whatsoever. A big thank you to all the crew of scenic amber . Special thanks to Sanja of house keeping for looking after our cabin 209. Also to Harris , maitre D for ensuring my particular dietary requirements were catered for at every meal. This made a huge difference to my onboard dining experience and enjoyment of the superb food ,which was truly fine dining at its best.Also a big thank you to Jersey , whom regularly waited table for us and assisted Harris with my particular requirements without fail ,on every occasion with his warm and friendly personality. Last but definitely not least , a huge thank you to our cruise director, Renata , she always went the extra mile to ensure every aspect of myself and my wife's cruise experience would be outstanding and Renata succeeded in this with flying colours on every occasion . Renata is a truly exceptional , capable and genuinely warm and friendly person. Thank you so much , I and my wife look forward to travelling with you again as we enjoyed our experience with Scenic amber so much , we will not cruise with any other line other than Scenic in the future.

16 novembre 2025
Noté 5 sur 5 étoiles

Where Scenic has the edge

The key difference between Scenic & other River Cruise companies we have been with is the staff - they cannot do enough for you & are so friendly.
Another difference is the quality of the local guides. On the whole the guides are really engaging, well educated and very knowledgeable about their subject.
Another difference is that Scenic is fully inclusive with no extras once you are on board.

3 novembre 2025
Noté 5 sur 5 étoiles

An excellent well planned and delivered travel experience

Excursions well organised and planned,small groups and excellent local guides.Ship excellent and staff very professional but friendly and personal
Food of a very high standard and varied on the ship.Tour directors very knowledgeable and professional would highly recommend a Scenic trip to my friends and have booked a further trip already

30 octobre 2025
Noté 5 sur 5 étoiles

Excellent Danube cruise

Excellent quality food. Lovely staff attending to all needs. Great tours as organised by the cruise director and a very pleasing atmosphere onboard. Thoroughly enjoyable.

16 novembre 2025
Noté 5 sur 5 étoiles

Over 20 Scenic Cruise.

My wife & I have travelled many times with Scenic because once we have paid the up-front cost everything is included. All excursions, taxi to airport, all drinks etc. As ordinary English work class people we enjoy the company of the mixture of fellow travellers. ( Australian, Canadian, American etc).

11 novembre 2025
Noté 4 sur 5 étoiles

Overall luxury is not in doubt

Overall luxury is not in doubt. Food, staff, cabin all excellent. However the reader will be surprised to learn that it is not an experience we would wish to repeat anytime soon. We travelled as a couple whilst many met up in groups and consequently it was quite noisy at times. There being only one lounge meant you couldn’t get away for some peace and quiet. Had it been summer we could have sat out but not so in September.

10 septembre 2025

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus