Scents N Stories Avis 

45
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I still can't believe their customer service... My perfume was stolen and I was very bummed about it.. I couldn't even use it properly.. And one day I thought.. Why not I tell them.. I contac... Voir plus

Noté 1 sur 5 étoiles

Unprofessional behavior: My parcel hasn't been delivered yet. It's been 10 days. They mentioned 2–4 working days. Their courier company, TRAX, hadn't received a call since I ordered again, and they sa... Voir plus

Noté 5 sur 5 étoiles

My love for scentsNStories is Eternal. My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have a... Voir plus

Noté 1 sur 5 étoiles

Scents n Stories should also invest in customer service rather than just advertising their products. I purchased perfumes worth 30,000 from them - 2 via online orders and 1 by visiting their outlet. A... Voir plus

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de cosmétiques et de parfums
  3. Fournisseur d'arômes et de parfums

Écrit par l'entreprise

Scents N Stories is Pakistan’s leading fragrance brand, offering premium-quality perfumes at affordable prices. With a wide range of expertly crafted scents and outlets across Pakistan, we’re committed to delivering exceptional fragrance experiences that blend quality, value, and trust.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,2

Tous les avis

(45)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Refund policy just Video tak ha i think…

Refund policy just Video tak ha i think apki, many kal ak Perfume buy kya, Bahawalpur outlet say, box open krny per, bottle ka cap sae say band nae hota ha, even ka, spray button bhe khrab tha, ma again outlet per geya, kh yh change krty, to whaa muja bataya geya kh hamari, refund policy nae ha, ham ise ko sae kr dayty hyn, jab kh many khaa muja, koe or fragrance day dyn, but they just said sorry,
and your Helpline number: 021-36493098, just ringing ka leya rkhaa hoa ha,

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered 2 perfumes recently

I ordered 2 perfumes recently, SNS team made contact for validation as I mistakenly ordered double. After clarification I received same. Packed with care and love. Perfumes quality is just fine. Thank you

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My love for scentsNStories is Eternal.

My love for scentsNStories is Eternal.
My most favourite perfumes were Cross My Heart, Near You, Beyond Layers. But when the Iqbal was launched, no other perfume can beat my love for Iqbal, i have an emotional attachment with Iqbal. I purchase iqbal every single month.
I was impressed with thier customer services, Return policy and every thing is just getting better day by day.

7 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Overall this brand is good

Overall this brand is good. I genuinely liked there fragrances a lot. They are budget friendly. I am a regular buyer and also gifted to my friends and family. And i also guide and promote this brand. There is a problems i have observe one is there delivery/courier company, sometimes the bottles damage during delivery and the second is WhatsApp order booking. The customer service reply very slow. Sometimes it takes a day to respond.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Pathetic quality

I've tried their 6 to 7 perfumes, the lasting is pathetic and the scent is very low quality and gives you headaches.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I bought a lot of perfumes from Scent…

I bought a lot of perfumes from Scent and Stories (like Catch 22, Smash My Head, Marry Me, Legend, etc.). In the beginning, the fragrance used to last at least 5 to 6 hours, but unfortunately, the quality has dropped significantly. Now it barely lasts for 1 hour at most. I'm very disappointed.

14 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Scent and Stories

Bought the overall hyped fragrance from Scent and Stories “Tipping point” Believe me it has no lasting at all. it might last for 1 hours that’s the maxed I have experienced.

Ps: using it indoor in the office environment.

9 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Very bad service delivery

"Very poor service! I ordered an item, and it's been a whole week, but I still haven't received it. There's no benefit in purchasing online from them—they just make people suffer!"

23 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I’m really disappointed with the…

I’m really disappointed with the service.I ordered a gift box from this online store, thinking it was for men, but the product description didn’t mention that it was specifically for women. When I received the box, it was meant for women. I tried to exchange it, but customer service wasn’t helpful at all. There should have been an option for exchanges in such cases.

18 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Brutally Honest Feedback

Someone recently gifted me Cross My Heart, and while it’s extremely cheap, I wouldn’t recommend it unless you’re in a situation where even this small amount is your only option. Here’s why:

Scent Longevity: The fragrance disappears within an hour or two, which makes it feel almost pointless to wear.
Projection: The scent is so faint that even those standing close to you won’t notice it.
Flat Profile: The fragrance lacks any depth or complexity, coming across as overly simplistic and uninspired.
Packaging: The bottle is flimsy, the cap doesn’t fit securely, and the sprayer often malfunctions.
Suggestions for Improvement:
Even on a budget, increasing the fragrance oil concentration could improve performance.
Adding some complexity to the scent could make it feel less generic and more enjoyable.
Basic yet reliable packaging would make the product feel less throwaway.
This perfume is only suitable for someone with an extremely tight budget. For anyone else, it’s worth saving up for something that lasts longer and offers a more fulfilling experience. Rating: ★☆☆☆☆

12 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Overated

The lasting power of this perfume is quite disappointing, fading away in just about an hour. I wouldn't recommend it if you're looking for long-lasting fragrance.

9 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

terrible experience

The perfumes are great, but the delivery time is absurd. They claim orders will arrive in 2 days for Karachi and 4 days max for other cities. Well, I ordered over 6 days ago, and still nothing—and I’m in Karachi. To top it off, their customer support is terrible. They ignore messages and don’t even bother addressing concerns. Honestly, a terrible experience. Don’t waste your time like I did.

25 octobre 2024
Avis spontané

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