Schools Plus Avis 287

I wouldn’t recommend using this company. I’ve had multiple issues where what was initially agreed was later changed without any warning. no calls, emails, or updates. It creates a lot of unnecessary hassle and makes the whole experience unreliable.

I booked an event at the main hall at one of the Ark schools, the place was left a mess by the previous group before us. Staff did not help with the chairs. Incredibly rude service!

The customer service seems to have gotten worse. No organisation as well as not improving from mistakes made on previous bookings.

Loved working with Agnieszka from schools plus, she really cares about the kids and was super helpful !

Lack of communication. I enquired in February! Nobody seems to want to help me. I have been calling up for an update for a hall on my event ! I keep getting told someone will get back to me but nobody has.

booked an event with this company and was clearly told in advance that I would be able to set up when I arrived. However, when I got there, I was abruptly turned away and told I wasn’t allowed to set up at all. This completely contradicted what I had been told beforehand and left me in a really stressful and unfair situation.

There was no apology, no accountability, and no attempt to resolve the issue — just poor communication and a complete lack of professionalism. It honestly felt like they had no idea what they were doing and didn’t care about the impact it had on me.

I had planned everything based on the information they gave me, so this completely disrupted my arrangements and wasted my time. I would not recommend this company to anyone looking for reliable or organised service. I definitely won’t be booking with them again.

Mohamed from Enni customer service was fantastic we had a horrible experience with the booking from hendon school and we had already organised a group of 15 men and paid for the booking but they didn’t have a single staff on sight. So we got in contact with Enni and mohamed provided us with a suitable alternative at ark academy and also issued us a refund thanks to mohamed the session didn’t go to waste and thanks to ark academy for allowing us to go there

Schools Plus and in particular Danielle have been amazing. We have never had such support and responsiveness from a letting company before.

Thanks Danielle and team!

We needed to find a location at short notice and found the service excellent and communication was super responsive. A big thank you to Paige for facilitating a seamless experience.

The service from reception lady call Tasha to the venue, excellent facilities with 60 car park, top of state equipment, building layout brillant and nice outdoor space. Suitable for various events.

Thank you to New Malden

I'd like to highly recommend Shahila. She always goes above and beyond. She has supported me and done her best to help me as an events organiser.

Thank you Shahila for all the support you have shown me for all my events.

Thank you

Always a pleasure to hold our sessions at St. James’ High School with Shahila and the team. The staff are always very friendly, helpful and communicate very well with our group.

Schools plus is fantastic and Shahila especially is great. He’s usually there for my booking and she’s incredible and very polite and organised. Makes the experience even better. Thank you

We would like to extend our sincere thanks and appreciation to Aleena for delivering truly exceptional customer service when our charity, SWLIS, visited a school hall in Mitcham. From the very beginning, she was courteous, polite, and incredibly understanding of our expectations and the specific needs we had for our upcoming event.
Aleena took the time to listen carefully to our requirements and made our operations team feel fully supported throughout the viewing process. Her professionalism, warmth, and willingness to go the extra mile made a lasting impression on us. We had several venue options available, but it was ultimately the way Aleena engaged with us and managed our enquiries that made the difference — and the reason we chose to sign up with Schools Plus for the hall hire.
Thank you, Aleena, for your outstanding support and dedication. Please keep up the excellent work — you are a real asset to your organisation!
On behalf of SWLIS

Sameera was great help, fantastic and dealt with in a timely manner. Thank you for your assistance.

The booking process was smooth but to get my deposit back was an awful experience. Mahmoud Rezk told me I have to contact the helpline to get my deposit back. In fact the helpline said he has to process the refund as he was the booking coordinator. The internal processes are not alighned at all and my emails were completely ignored. The helpline made false promises I will receive my refund and someone will call me back but no one bothered to do so. After calling 7 times I eventually spoke to a manager who gave me my refund but I would never use Schools Plus again.

I visited The Vale Academy and the Team Leader there is always very friendly and professional and give a very warm welcoming atmosphere. Always doing duties and ensuring everyone is happy!

Great experience! We booked a basketball game at St James Catholic high school and shahila was great! Didn't rush us to leave and we had plenty of time. Definitely recommended

We had an event booked at Evelyn Grace. One of the members there wouldn’t let us in. When she confronted us she was very rude and disrespectful to us.

Please avoid at all costs.

Brilliant Care from Diogo at the St James Astro Pitch, Colindale.
Sensitive support for our 6pm Goalkeeping Academy with up to now 47 Goalkeepers.
Hard work to set up.
Diogo always offer his help with us to set up.
GK Icons is of 65 Goalkeeping Specialist Goalkeeper Centre’s owned by the Lead ID Scout for Arsenal.
Diogo has a phenomenal intelligence to help us set up 7 Different size goalkeepers plus equipment support.
Over and above his duties with Schools Plus.
A credit to your Company.
Thank you Diogo.
Blessings
Metin Tilki
Head Coach