I had great experience with cavity wall insulation done recently, Jack W, who did the fans, and John H, who handled the cavity walls, were both absolutely brilliant. They were lovely, respectful, an... Voir plus
L'entreprise a répondu
SCIS Ltd
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Lisez les avis des autres
Had both my extraction fans and cavity wall insulation done recently, and I honestly couldn’t be happier with the service. Jack W, who did the fans, and John H, who handled the cavity walls, were both... Voir plus
L'entreprise a répondu
The team arrived earlier than expected and were very professional.They explained what was happening and answered any questions. They explained it would be bit noisy fort short period as they prepared... Voir plus
L'entreprise a répondu
Straight forward installation of our Solar System & completed in one day ! Very pleased with the help and advice given by Jack Williams. The booking was handled by Lindsey Saad who kept us informed... Voir plus
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À propos de l'entreprise
- Solutions et équipement énergétiques
- Entrepreneur spécialisé dans l'isolation
- Société d'énergie solaire
Écrit par l'entreprise
Hello. We’re SCIS. A national leader in home energy efficiency formerly known as South Coast Insulation Services. Whether you're a homeowner, tenant or a business, our mission is clear: to help you save money, energy, and the planet. Our broad range of services - from Wall Insulation to Solar PV and Heat Pump installation - are designed to help make your home more valuable, comfortable and cost-efficient. With SCIS, you can be sure you’re in safe hands. As a longstanding industry leader, we bring a strong commitment to quality, sustainability, and innovation. Plus, we're proud to be fully accredited by Trustmark, the UK Government's Endorsed Quality scheme, and close partners with some of the UK's biggest energy firms such as Scottish Power, EDF and E.ON. So upgrade your property with us today, and take control of your energy usage, bills and carbon footprint
Coordonnées de contact
Unit 12A, The IO Centre, Stephenson Road., PO15 5RU, Titchfield, Fareham, Royaume-Uni
- 01329 822845
- info@scisltd.co.uk
- scisltd.co.uk
Very Happy!
SCIS have delivered an excellent service.
They came on time, on the days booked, and completed the work quickly and efficiently.
They were tidy and when one of the fans initially failed, returned to assess and replace/ fix the fan. I was really grateful for this aftercare and it made me even more confident.
Anyone who looks up the numbers on their leaflet may find it links to energy won, which they acquired so don't worry, they are SCIS!
23 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind words and thoughtful review!
We’re really pleased to hear that you were happy with the service — from the installation itself to the aftercare. Reliability, efficiency, and ongoing support are exactly what we strive for, so it's great to know we delivered on that for you.
We also appreciate you pointing out the Energy Won link — you're absolutely right! SCIS acquired Energy Won, so any contact details linking there are still valid and part of our service.
Thanks again for your trust and support — we’re always here if you need anything in future!
SCIS Team
A very good experience from start to…
A very good experience from start to finish. Jack was great with the follow up call and Kane Roberts was really professional and a credit to the team. I would recommend SCIS. All parties were very helpful from the initial booking with Jack Williams.
16 juin 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind feedback.
I’m really pleased to hear that you had such a positive experience from start to finish. It’s great to know that you found everyone helpful—from the initial booking to the follow-up call—and I’ll be sure to pass your compliments on to Kane Roberts and the rest of the team. They’ll be glad to hear their efforts made a difference.
We truly appreciate your recommendation, and if there’s anything you need going forward, please don’t hesitate to get in touch.
SCIS Team
Mostly Efficient And Polite (Updated Review)
We had our home insulated a couple of weeks ago and everything went relatively smoothly. A team came out first to clear out all the old insulation, they were polite and efficient, apart from it being really really noisy for the whole day, it went smoothly. The second team came to put in the new insulation, this was done quite quickly. This is where I had a bit of a problem, I heard I shouting loudly then running to the van “shut it off, shut it off” I wasn’t aware at first what the problem was but then was told they had had a bit of a leak. One of them was scraping a small patch on the ground, so I gave him a wire brush and went back inside. Next thing I know, they have quickly loaded their van and left, no word, nothing. It wasn’t until I was clearing up millions of little silver balls up we saw why they had left in a hurry. My front porch was flooded and what we first thought was water, was the glue they used all over the windows. We also discovered it all over the driveway and garden, so now we knew why they had left in a hurry. We thought someone would come out and check the work but no one came so I contacted my Unitas liaison office who got in touch with the company. They obviously were not aware that there had been any problem but as soon as Jack was aware, someone came out, who managed to clean it off the windows and pavement. All in all, everything worked out ok, problems were sorted and I suppose accidents happen. Lessons can be learnt and I’m sure that Jack will make sure that if this ever happened again that his teams know to clean it up properly, before they leave.
I am downgrading my rating, the damage that was done is going to outweigh the positive review. As above, there was a leakage of the liquid product that they use. Someone came out and cleared a little away but we since discovered it was way worse that we originally thought. As my home is a council property, I feel I need to address this damage that is not only all over my front porch but all up the external wall and meter cupboards. I have tried myself to remove some of it but it is not coming off and now left brownish stains everywhere.
Another point I want to make, No one checked my loft before or after the work. I have a lot of items up there which I fear I might have to get rid of it all. I haven’t been up there myself thankfully with my breathing problems, however two engineers changing the converter for the solar panels had to come back down to mask up. They told me I was very very dusty up there and I saw the evidence falling through the hatch, it was big floating piles of dust. Both engineers having to vacuum my hallway as it was covered. It wasn’t like this before the insulation work started as I had some come out and put some new insulation padding where there was patches missing. So this can only have been from this company not doing their jobs properly, either the clearing out which wasn’t checked it had been done properly, or the injection of products was not done properly, like I said before, they just left the job without saying they were finished and did not check my loft. For this reason I have now changed my rating to 1 star as I am really really not happy
2 juin 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for taking the time to share your experience in such detail.
I’m really glad to hear that the initial stages of the insulation process went smoothly and that our first team left a positive impression. However, I want to sincerely apologise for the issues you encountered during the second visit. It’s completely understandable that discovering the mess left behind—and the lack of communication—was both frustrating and disappointing.
I appreciate you bringing this to our attention. As you mentioned, once we were made aware, we acted quickly to put things right. While accidents do happen, it's our responsibility to manage them properly and transparently. Please rest assured, your feedback has already been shared with the teams involved, and we’ll be using this as a learning opportunity to reinforce the importance of communication and proper cleanup before leaving a property.
I’m grateful for your understanding and your kind words about how things were eventually resolved. If there’s anything further we can do or if any issues remain, please don’t hesitate to get in touch.
SCIS Team
Honest Customer t
Hello Jack, many thanks for your follow up call regarding our experience with you relating to the cavity wall insulation you provided. From the initial survey by Martin through to the extractor units & cavity wall insulation,all of the guys who undertook the various works were very professional & polite. We would definitely recommend the service you provide to other clients. Kind Regards Howard Ratcliffe
20 mai 2025
Avis spontané
Réponse de SCIS Ltd
Hi Howard,
Thank you very much for your thoughtful feedback.
I’m really pleased to hear that you had a positive experience throughout—from Martin’s initial survey to the completion of the extractor units and cavity wall insulation and Jacks follow up call. It’s great to know that all of our team members came across as professional and polite.
We truly appreciate your recommendation—it means a lot to us. If there’s anything you need in the future, please don’t hesitate to get in touch.
SCIS Team
Wall insulation
Hi Jack thanks for your follow up call regarding the wall insulation that SCIS did at my bungalow.First class communication from everyone that I had contact with,the work carried out by Kane was excellent they was on time and efficient and cleaned up very well after they had finished again thanks for a first class job.
14 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind message—it’s great to hear that you were happy with the wall insulation work carried out at your bungalow.
I’m especially pleased that the communication throughout was clear and helpful, and I’ll be sure to pass your compliments on to Kane and the rest of the team. It’s always rewarding to know our efforts are appreciated, and your feedback truly means a lot.
If you need anything further, please don’t hesitate to get in touch.
SCIS Team
Easily done the job without any hassle
Easily done the job without any hassle! There’s not much more to say.
20 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for the positive feedback, it means alot to us!
If you need anything further please dont hesitate to contact us.
SCIS Team.
Hi Jack
Hi Jack, thank you for calling me to follow up the installation works. It turns out very good. Thank you for the guys who do the installation and also thank you for another two guys who inspect the works the next day. Overall, the service and experience are both good.
27 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind message.
I'm really glad to hear that you're happy with the installation and the overall experience. I’ll be sure to pass your thanks along to Jack, the installation team and the inspectors who followed up the next day. They’ll really appreciate the recognition.
If there’s anything else you need or any questions come up, please don’t hesitate to get in touch.
SCIS Team
Jack Thank You been helpful in the…
Jack Thank You been helpful in the whole process
13 avril 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for your kind words. It's wonderful to know Jack has been helpful throughout the process. I will make sure to pass this brillaint feedback on.
Thanks again,
SCIS Team
Professional company
Professional company from start to finish.
My whole experience of the staff I spoke to and met were exceptional.
Everyone were experts at their trade therefore brilliant job all round.
Even had a follow-up call from Jack to ensure I was happy with the work undertaken.
Would recommend them to anyone considering cavity insulation.
28 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your fantastic review!
We’re thrilled to hear that your experience with us was positive from start to finish. It’s great to know our team’s professionalism and expertise came through at every stage — and we're especially glad Jack's follow-up added that extra reassurance.
Your recommendation means a lot to us — thank you again for your support!
Warm regards,
The SCIS Team
Absolutely fantastic experience from…
Absolutely fantastic experience from start to finish, the first call I received from a lovely lady who was kind and understanding around scheduling the first appointment for a specific day. When the first two guys arrived they explained what they would be doing how long and what to expect and were true to their word.
Second lot of guys who turned up again absolutely fantastic completed the work quickly.
Received a follow up call from Jack to make sure I was happy with how everything went and that I was happy with the work completed again a very friendly guy.
Nothing but praise and gratitude for a wonderful company and the staff they employe. Thanks Liam
12 juin 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind words!
We’re absolutely delighted to hear that your experience with us was so positive from start to finish. It’s great to know that our team made a strong impression at every stage—from the initial call to the completion of the work, and the follow-up from Jack. We’ll be sure to pass your feedback on to everyone involved—they’ll really appreciate it.
Your praise means a lot to us, and we’re so glad we could meet your expectations. If there’s anything else you need in the future, please don’t hesitate to get in touch.
SCIS Team
The work men took care in and out side…
The work men took care in and out side also tidied up afterwards very pleased with the company thankyou fir the link jack
Kerry Wilkinson
26 mai 2025
Avis spontané
Réponse de SCIS Ltd
Dear Kerry,
Thank you so much for your postive feedback. We're really pleased to hear that you were happy with the work carried out, both inside and out, and that everything was left tidy afterwards.
Your feedback means a lot to us, and we'll be sure to pass your comments on to the team. We're glad the link was helpful too!
If you need anything further, please don't hesitate to get in touch.
SCIS Team.
5 star service from start to finish
5 star service from start to finish! The men who came to the door for the initial discussion, were wonderful, very polite and informative and knowledgeable! Survey was easy, fast and efficient and got booked in within 2 weeks. The workmen who carried out the cavity wall Insulation where again fast and efficient, arrived on time and was finished in great time. No mess/damage or wholes left anywhere. Very satisfied, highly recommend!
21 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience from start to finish. It's great to know that our team made a strong impression with their professionalism, politeness, and knowledge. We're also glad the survey process and scheduling went smoothly for you. Our installers will be pleased to hear your kind words about their efficiency and respect for your property. Your recommendation means a lot to us – thank you again for choosing our service!
SCIS Team
The company did everything they said…
The company did everything they said they would. They turned up on time, spoke about what they were going to do and very polite. They cleaned down afterwards and a few weeks later I was sent a certificate for the works completed on my property.
10 juin 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for your kind feedback! We're delighted to hear that you were satisfied with the service — from our punctual arrival and clear communication to the polite conduct of our team and the thorough clean-up afterwards. We're also glad the completion certificate reached you in good time. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
SCIS Team
No hassle for me, great service
All workmen turned up promptly and called me when I didn't answer the door first time (my bad!).
All workmen were helpful, knowledgeable and friendly. They tidied up after themselves and were efficient.
Jack Williams called to make sure I've had a good experience and supported me with explaining when I should receive my certificates for the work.
Overall, no hassle for me and no charge for a great service.
Abbie Webb
30 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for taking time to proivde such postive feedback. Geunie inisghts from customers like you helps us improve our services and provide the best customer care possible. I will pass thanks onto our team, they will be pleased to hear you've had a good experience with us and their hard work has been recongised.
If you have any conerns or need to disuss anything in future, please dont hesitate to contact us.
Thanks again, SCIS Team!
Great service
Great service. Tradesmen arrived on time. Carried out all work in a good time. The project was well managed. The tradesmen were friendly and professional. Would definitely recommend
12 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind feedback!
We’re really pleased to hear that the tradesmen arrived on time, carried out the work efficiently, and that the project was well managed throughout. It's great to know you found the team friendly and professional.
Your recommendation means a lot to us—thank you again for taking the time to share your experience.
If there’s anything you need in the future, please don’t hesitate to get in touch.
SCIS Team
Top class work force
I had three visits, cavity wall insulation, fan in bathroom and in kitchen. All who came to my house were so friendly and explained every procedure fully. I have to admit I was nervous before the procedure started but was soon put at ease. Great workforce ⭐️⭐️⭐️⭐️⭐️. I even got a call from Jack after the work was completed to see how I felt about the work. So friendly and caring ⭐️
13 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind words and lovely feedback!
We’re really pleased to hear that each part of the process—from the cavity wall insulation to the installation of the extractor fans—was a positive experience for you. It’s completely natural to feel a bit nervous before work starts, so we’re glad our team was able to put you at ease and walk you through everything clearly.
I’ll be sure to pass your comments on to the team, including Jack—they’ll really appreciate hearing how much their friendliness and care meant to you.
Thanks again for taking the time to share this, and if you ever need anything in the future, please don’t hesitate to get in touch.
SCIS Team
I had my loft insulated yesterday - Brilliant service
I had my loft insulated yesterday. The area isnt easy to navigate with struts everywhere and no standing room anywhere. The installation was absolutely faultless and no places missed, even the extremely hard to get too!
Thank you so much for the great service!!!!!
19 avril 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your wonderful feedback!
We’re really pleased to hear that you were happy with the loft insulation, especially given how tricky the space was to work in. It’s great to know the team completed the job so thoroughly—even in the most awkward spots!
We truly appreciate your kind words and are glad we could provide a service you’re happy with.
SCIS Team
Excellent service
Excellent service. Good communication and very friendly. Kitchen fan, window vents and cavity wall insulation were all fitted and tidied up afterwards. Romans Beinarovics did the work and Jack communicated from the office
12 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for your lovely review!
We’re really glad to hear that you were happy with the service, communication, and the quality of the work carried out. It’s great to know everything—from the kitchen fan and window vents to the cavity wall insulation—was completed to your satisfaction and left clean and tidy.
We’ll be sure to pass on your kind words to Romans and Jack!
SCIS Team
SCIS
Spoke with a customer service representative from SCIS called Jack who was very polite and informed me of the appointment and co ordinated with me regarding the date as my flat is connected to another and this had to be communicated between both mine and my neighbours residence. The workers both removal and renewal were all very friendly and completed the work within 2 days. For insulation this company is really amazing.
17 avril 2025
Avis spontané
Réponse de SCIS Ltd
Thank you so much for your kind words and positive feedback!
We’re really pleased to hear that Jack was helpful and that communication around your shared property was handled smoothly. It’s also great to know the team completed the work efficiently and that you found everyone friendly and professional.
Your recommendation means a lot to us—we’re so glad you’re happy with the insulation and the overall service.
SCIS Team
Acceptable service, but only because it’s free.
The majority of the tradesman that came out to carry out the work were very courteous. If you don’t have anctive extraction in “wet” rooms (kitchen/bathroom) then multiple visits will be required by different tradespeople to install these services. Electrician for vents, roofer if extraction needs to go through roof and then the cavity wall team who will want to install trickle vents on most windows if they don’t have them so will need access inside your home and outside all the way round.
For SCIS as a company, I find it ridiculous in this day and age that a text/email reminder/confirmation system is not in place given you already have these details. Especially since every step of my installation process was rearranged 2 or 3 times because of issues with tradespeople’s equipment.
Time will tell if the work is beneficial. If I were paying for this work though I would have cancelled it long before the cavity wall stage. Organisationally the process was very poor.
8 mai 2025
Avis spontané
Réponse de SCIS Ltd
Thank you for taking the time to leave your feedback.
We're sorry to hear that you feel disappointed with parts of your experience, and we sincerely apologise if our process caused any frustration.
To clarify, the full installation process—including the number of appointments required—should be explained during the initial surveyor visit. While some properties do require additional appointments, not all do. Whether a roof tile vent is necessary depends on the most suitable way to install the extractor fan, which varies from home to home.
In a typical case, the process involves just two main appointments:
An electrician visit
The fabric installation (e.g. cavity wall insulation)
If active extraction is not already in place in “wet” rooms such as bathrooms or kitchens, additional appointments may be required, involving an electrician, roofer, and our cavity wall team. In these cases, access is often needed both inside and around the outside of the property to carry out the work correctly and to meet compliance standards.
We’re genuinely sorry you felt our communication fell short. We do call ahead before the fabric installation appointment to confirm everything is still okay to proceed. That said, we agree that a text/email confirmation system would be a valuable improvement, and we appreciate your feedback on this—it's something we are actively looking into.
We’re glad to hear that the majority of tradespeople were courteous during their visits, and we hope the completed work proves to be beneficial over time.
While we're disappointed to receive a 3-star rating, we do appreciate you taking the time to share your experience, and we take your comments seriously as we work to improve our service.
SCIS Team
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