Really pleased with quality of product and quality of photo personalisation. Much better quality than another company I have used in the past. Extremely quick service. Arrived 2 days after ordering. W... Voir plus
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Lisez les avis des autres
Really lovely phone case and very easy to design with an accurate preview made before ordering. Delivered quickly and is a good quality and sturdiness especially for the price. Just to bear in mind th... Voir plus
I get so anxious ordering photos now, as I have had so many issues with poor quality websites. This company however, went above and beyond. The finished product is beautiful, lighting is excellent and... Voir plus
Ordered personalised phone case. Arrived quickly, clear pictures, good quality case that fits my phone perfectly. Good price Website easy to navigate Quality is good *****However unable to use... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Coordonnées de contact
Maes Y Llan, LL34 6RY, Penmaenmawr, Royaume-Uni
- support@scottsy.com
- scottsy.com
4,7
Excellent
173 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14 janvier 2024
Avis spontané
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9 décembre 2023
Avis spontané
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19 décembre 2023
Avis spontané
Réponse de scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
Fantastic
Fantastic!
Brilliant company. Was a bit sceptical reading some reviews but I had no problems at all. Ordered and came 2 days later, fab quality too.
11 décembre 2023
Avis spontané
Great service and product
I was a bit dubious about ordering as I'd seen a few bad reviews on here, I even paid extra to get 48 tracked postage. I ordered on Sunday evening and it came Tuesday lunch time and the phone case looks great so will 100% use again the the future.
5 décembre 2023
Avis spontané
Load of Rubbish.
Ordered a phone case on the 9th November. Its now the 20th and the item hasn't arrived. I have tried numerous times to contact the company but I have no answer and no response. I would avoid buying anything from this company. Feel like I've been conned and a birthday gift has now been ruined. Joke.
20 novembre 2023
Avis spontané
ordered a phone case as a present about…
ordered a phone case as a present about 10 days ago and still haven’t received it. The tracking number on Royal Mail states they haven’t received the item yet and shipping is 3-5 working days it’s now been 7 plus the weekend. Very unhappy with this service and won’t be ordering again!
26 octobre 2023
Avis spontané
Réponse de scottsy.com
Hi Shemeah,
Sorry to hear about the issues you have had with your order.
A full refund has been processed to your original payment method and an email confirming this will be in your email inbox.
If you have any additional queries or messages, please don’t hesitate to get in touch.
Many thanks
Fantastic service beautiful quality so…
Fantastic service beautiful quality so pleased with my purchase
23 juillet 2023
Perfect as always
Perfect as always.
I have had 3 cases now and all so perfect to what I wanted. This last one was special to me as my boy whom meant the world to me passed away. This case has 6 photos on, you can see them all perfectly. I even had his name on the case. PERFECT. Saved this seller and will always use this persons business.
Thank you so much once again.
Fiona.
5 star ⭐️⭐️⭐️⭐️⭐️
23 juillet 2023
Excellent service
Very easy too use the process of ordering. Very quick turn a round and kept up-to-date with what was happening. Tye quality of the photos used is outstanding. Have ordered about 27 slates over the last few months and every single one has been great. Can't fault anything at all.
18 juillet 2023
I’m not very technical so it may be my…
I’m not very technical so it may be my error but I found placing the pics and adjusting them quite tricky.
Very pleased with my order tho !
23 juillet 2023
Réponse de scottsy.com
Hi Catherine! Thank you so much for the review.
The customiser can be fiddly, especially with multiple images on smaller devices. For precision we’d recommend using a tablet, or desktop if you have one available.
We’re happy to know that even tho it wasn’t the easiest experience, you’re happy with your finished item.
Have a great day!
Beautiful products
Beautiful products, beautifully made, packaged safely, delivery quick.
16 juillet 2023
fast delivery
fast delivery, amazing quality pricing even more amazing! will definitely order from here again..
21 juin 2023
Great all round
21 juin 2023
Photo on slate amazing quality
It was so easy to order …. A photo on slate … picked the size i wanted then downloaded the photo the app to show how the photo would look was easy to use …..so easy and quick …. Amazing
20 juin 2023
Phone case with photos and text added
Having order the phone with photos added and text it was much better quality then I was expecting and would happy recommended other to buy from u
20 juin 2023
Mobile phone holder grip
I was a little sceptical at first after always using a well known brand for many years, but I was so pleased with this one from Scottsy, really good grip and design and would definitely recommend and use again as the price is great too !
18 juin 2023
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