The garments I ordered were very good quality. Unfortunately two if the items did not suit me, one too big and one too small. However I found the return and refund process excellent
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Lisez les avis des autres
Ive found this company to be really accommodating and responsive. Clothes arrive within a couple of days and are well presented. The prices are very good. I managed to order the wrong size, emailed... Voir plus
Unpredictable sizings!! Bought 2 jumpers, sizes 12-14 and 16-18, (I'm a 14-16) paid for delivery, both came, smaller one massive so sent both back, paid for returns. Ordered 8-10 on expensive next day... Voir plus
It was " exactly as it says on the tin". In other words, exactly as listed. The size, design, colour, material, quality were all just as described in the listing. My husband was very pleased. It was p... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Fournisseur de textile
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Coordonnées de contact
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Royaume-Uni
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
4,1
Bien
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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A surprising selection of items…
A surprising selection of items to choose from at very reasonable prices. I chose a pair of trousers that arrived in good time, and being from a familiar, favourite brand, fitted perfectly. Great service, saving items from landfill 👏 I'll be searching out my next bargain very soon! Thank you.
18 mars 2025
I bought 2 Crewe jumpers.
I bought 2 Crewe jumpers and I love them. They were at a good sale price: They arrived in good time and were well packaged.
20 février 2025
Very easy straight forward purchase
Very easy straight forward purchase. Delivery was quick and efficient. Returns a very easy process refund very prompt. A top class company.
20 février 2025
Had to return trousers as we're far too…
Had to return trousers as we're far too baggy.
20 février 2025
I’m only giving 4 stars as one item was…
I’m only giving 4 stars as one item was incorrect and a replacement couldn’t be sent as the item was then out of stock. Customer service was first class and response to my problem was dealt with promptly. I was very pleased with the remainder of my order.
24 janvier 2025
Good value for money, prompt delivery
I have used secret label for some time now, they have a little scheme where you earn points, I had enough of points for a £5 voucher, so I thought I would activate it and use it when I got 3 for 2 on jumpers….but I couldn’t use the voucher (I guess as there was already a deal going on) sadly, I also lost the £5 voucher. Surely something should be in place so it goes back into your “wallet”??!!!
Apart from that, I don’t have any issues at all
20 janvier 2025
Réponse de Secret Label
Thank you for your detailed feedback, you should have the £5 voucher still in your wallet, We will investigate and see what happened and then correct it.
I have purchased twice from Secret…
I have purchased twice from Secret Label and been happy with the choice of items, prices, quality and quick delivery. I'll continue to check their website for future bargains!!
21 janvier 2025
Beautiful
Good quick service and delivery. Great value for money too...granddaughter loved it
23 janvier 2025
A lovely scarf in beautiful colours…
A lovely scarf in beautiful colours which co-ordinates well with many outfits.
21 janvier 2025
My top was ordered on web site and…
My top was ordered on web site and arrived the next day very pleased with purchase as always. 😊
21 janvier 2025
Good quality and good service.
19 décembre 2024
Really good selection at great prices
Really good selection at great prices. Easy to use and arrived in great time too. Will use again
18 décembre 2024
Good Product arrived quickly good price.
18 novembre 2024
Trouble free purchase online
Trouble free purchase online, followed by timely delivery of well wrapped slippers, which were a good fit and quality, all at a very reasonable price. My eighth happy purchase from Secret Label.
18 novembre 2024
As ever,friendly,fast and efficient.
18 novembre 2024
Quality goods from famous brands at…
Quality goods from famous brands at great prices! Would recommend secret label!
18 novembre 2024
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