Ordered over 2 weeks before I wanted the chocolate, for a specific event. It didn't arrive in time. Poor communication about this. Initial email suggested next day dispatch them nothing til over a... Voir plus
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I accidentally put the wrong delivery address so I sent a panic email on the Saturday. On Sunday (yes, Sunday!) I received an email for the amazing Bus. Dev. Exec. Julie who took up my ase and contact... Voir plus
Chocolate is great, but is let down by the packing. Not enough cushioning, and no extra wrap within a flimsy cardboard box. I've previously had an order where rainwater had seaped in, and in the lates... Voir plus
I have a subscription with them that has functioned well for a couple of years. I paid £211 on June 7th 2025, got two deliveries correctly spaced 3 weeks apart but got nothing in August and nothing ag... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Live on the wild side of taste with our adventurous and unique flavours, using only single origin chocolate and 100% organic ingredients. Our adventurous English Botanical flavours are unique and delicious, as well as 100% organic and ethical with our fully compostable packaging, including the inner foil. There is something for everyone in our vast range of 22 flavours.
Coordonnées de contact
London, Royaume-Uni
- seedandbean.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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My Dad absolutely loves this treat box…
My Dad absolutely loves this treat box landing through the letterbox each month!
Bought it as a Xmas gift!
Huge success!
Great selection each month and very affordable for a chocolate lover!
Review request before item has been delivered
Ordered items.
No delivery date yet but still requested a review.
Best wait until the item has been delivered.
I will be able to provide a proper review.
Easy to order. So all good there.
My subscription was coming on time for…
My subscription was coming on time for a while and then all of a sudden they have stopped. After sending numerous messages and emails I eventually got a response saying that they are having warehouse issues and apologised for the lack of communication. My subscription was due 13th September, still haven’t received it and having been told that hopefully the issues will be resolved in a couple of days, still no parcel.
I’m bitterly disappointed and am thinking that the company has closed.
Nothing has arrived
Nothing has arrived, no reply to my emails. Extremely poor service. It is a pity that I qannot give zero stars.
Deliveries seem to have stopped
I have a subscription with them that has functioned well for a couple of years. I paid £211 on June 7th 2025, got two deliveries correctly spaced 3 weeks apart but got nothing in August and nothing again in September. Are they still in business? £211 for 12 bars of vegan chocolate is definitely excessive.
Where is my order?
This is the second request I have had to give review of items that I have still not received. I ordered several bars on 29th August and received confirmation saying they would be dispatched the following morning. I have still not received the order.
Also the changes made to their selections means that I have to order individual bars rather than a selection pack.
This used to be a good system that is starting to fail.
No flavour at all
hey seed and bean 👋 wanted bought my first ever chocolate bar, and I'm sooo disappointed.
I went for the cardamom and lemon....there isn't a hint of flavour in it whatsoever. its just (very nice) plain dark chocolate.
I've had 2 friends try it in case it's my taste buds, but nope, must have got a batch where someone forgot to put in the flavourings!
i still have not received my order
i still have not received my order
i sent an email
vague response
item now late
very disappointed
The order was processed at the correct…
The order was processed at the correct time but I have had no indication of when the chocolate will be delivered!
Just the best chocolate ever and I…
Just the best chocolate ever and I consider myself a bit of a connoisseur lol
Not arrived yet
Wrong chocolate sent, never heard back
The chocolate which was sent was incorrect. I sent an email back explaining that the chocolate order was wrong and would either accept a refund or send the chocolate back in return for the correct chocolate to be sent. That was nearly 2 weeks ago and the only responses I’ve had from the company is 2 emails asking me to review them and how I would rate the chocolate. By this point it’s simply too little too late (if they ever get back to me). Won’t be buying from again.
I keep coming back
I keep coming back because ordering is easy, delivery fast, you have different combinations and, above all, your chocolates taste nice.
Chocolate bars I ordered arrived quickly
It's a shame the prices have gone up…
It's a shame the prices have gone up from £2.50 a bar for 10. But I'm glad there are at least offers. I would buy more if there were better offers.
I've not yet received the products…
I've not yet received the products ordered or an ETA.
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