When Seer initially contacted us on the phone about the 4 day EEG, the process seemed like it would be overwhelming and complicated. But when we went in for the consultation and fitting, they were ver... Voir plus
Établissement
Changer d'établissementUnit 3/15 Green Square Close, 4006 Fortitude Valley, QLD, AU
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Way too much communication, esp before the 1st appointment. The amount of communication was ridiculous and very irritating. I felt like I was being spammed. The, so called, low allergy EEG glue, w... Voir plus
L'entreprise a répondu
The clinician made me feel comfortable when setting me up for my monitoring. She answered all of my questions clearly and gave detailed instructions on what was required at home. The support at hom... Voir plus
I was continually met with care and loving concern every time I interacted with Seer staff. It really seemed that they aren't just working to get paid and do what their hearts really desire. They actu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are experts in home-based diagnostic monitoring. Our video-EEG-ECG monitoring takes place at home and supports people at every step of the process.
Coordonnées de contact
Unit 3/15 Green Square Close, 4006, Fortitude Valley, QLD, Australie
- 1300 869 888
Seer
The staff were very friendly and the information was told to me in a way that was easy to understand.
Very helpful,easy to contact made the…
Very helpful,easy to contact made the experience as stressful as possible. Thankyou
Everybody was friendly and very polite…
Everybody was friendly and very polite and they explained everything made sure that I understood what is happening and what’s going on. I was very pleased with everything they presented the way they presented themselves.
Helpful staff if any issue, being diagnosed 2010 with epilepsy by professor McConnell , brain rehabilitation team byron bay . Genetics (PGT) prevention for my son110% passion " harrison james murchie
Helpful staff if any issue with testing
The clinician made me feel comfortable.
The clinician made me feel comfortable when setting me up for my monitoring. She answered all of my questions clearly and gave detailed instructions on what was required at home.
The support at home was prompt and the technician knew exactly what was occurring.
Although the apparatus felt uncomfortable at times it did not impact me too much.
4 Day EEG
When Seer initially contacted us on the phone about the 4 day EEG, the process seemed like it would be overwhelming and complicated. But when we went in for the consultation and fitting, they were very helpful and ensured we went home knowing what to do, and who to contact if there were any issues. The videos were self-explanatory too. The office is right near the train station, or there is parking under the building (one spot for the scheduled Seer patient), so it's pretty convenient too. My son was happy enough with the equipment and process. No problems here.
I think everything went well for me
I think everything went well for me. the only small problem I had was getting information about where and when I had to go for my appointment. Solved in the end.

Réponse de Seer Medical - Brisbane
The staff from Seer were wonderful and…
The staff from Seer were wonderful and caring and made the whole process easy, thank you. Sincerely Maree

Réponse de Seer Medical - Brisbane
The staff for the initial set up were…
The staff for the initial set up were very nice and helpful.
Phone support staff were also amazing over that weekend of my testing.

Réponse de Seer Medical - Brisbane
First time user of SEER
Found the whole experience of my EEG/ECG very satisfactory from the moment we picked up the equipment to the minute of drop off

Réponse de Seer Medical - Brisbane
Technician explained everything clearly…
Technician explained everything clearly and results were fast tracked for neurology appointments

Réponse de Seer Medical - Brisbane
All the staff are very helpfull
All the staff are very helpful. They made the experience a lot less stressful by the way they explained everything to me

Réponse de Seer Medical - Brisbane
I would recommend seer medical for at…
I would recommend seer medical for at home eeg. They make sure everything is well and when the camera isn’t working they call you so they can fix the problem. When I got connected the technician was extremely helpful and explained everything so I understood.

Réponse de Seer Medical - Brisbane
Seer Medical is a great service
Seer tests and at home EEGs are a great idea. Very helpful knowledge staff. Hope they find a new location on the Sunshine Coast soon.

Réponse de Seer Medical - Brisbane
They kept checking in on my daughter…
They kept checking in on my daughter when the camera was not working I thought that was very nice.

Réponse de Seer Medical - Brisbane
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