Sena Furniture Avis 

916
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Real quality furniture not the usual rubbish. High quality finish delivered with care and installed by real professionals who take pride in what they do. Goodbye john Lewis and Hello SENA. Simply the... Voir plus

Noté 4 sur 5 étoiles

Overall, our experience with Sena Furniture was positive and the product is just as we hoped. My only feedback is that we were told the item would arrive within 1-2 weeks and it took a month.

Noté 5 sur 5 étoiles

I recently purchased the Luna dressing table from Sena, and I couldn't be happier with my purchase. The quality and finish are truly premium, and the piece looks beautifully designed and curat... Voir plus

Noté 5 sur 5 étoiles

Sebastian was very patient and informative when we visited Sena Furniture showroom. Their range is very vast and if you want something different this is the place for you. We chose the Toronto range... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de design et de décor intérieur
  5. Magasin de rénovation
  6. Magasin de surplus

Écrit par l'entreprise

Welcome to Sena Furniture, where timeless design meets exceptional craftsmanship. For over 10 years, we’ve curated a stylish, diverse collection of modern furniture and decorative accessories that transform houses into homes and spaces into statements. Renowned for blending innovation with elegance, our pieces are frequently specified by Europe’s leading interior designers, architects, and tastemakers - a testament to our unwavering commitment to quality, creativity, and forward-thinking aesthetics. ___________________________________________________________________ At Sena, we believe furniture should be more than functional - it should inspire. Whether you’re furnishing a cosy apartment, a sprawling villa, or a chic commercial space, our bespoke and ready-to-order collections offer creative solutions tailored to your vision. From sleek, minimalist sofas to bold, handcrafted statement pieces, every item in our portfolio harmonises beauty, durability, and comfort. Explore our curated range of luxury home décor, including lighting, ornaments and bespoke cabinetry, designed to elevate every corner of your living experience. ___________________________________________________________________ Why choose Sena? 🔹 Collaboration First: Our knowledgeable team partners with you to bring ideas to life, offering expert guidance on materials, layouts, and emerging trends. Need a custom design? We specialise in tailor-made solutions that reflect your unique style. ___________________________________________________________________ 🔹 Human-Centric Care: In a world of chatbots, we stand apart. Every interaction-whether by phone, email, or in our showroom-is with a real person. No AI, just genuine expertise and warmth from our team. ___________________________________________________________________ 🔹 Award-Winning Service: From seamless delivery to white-glove assembly, we’re committed to exceeding expectations at every step. ___________________________________________________________________ Trusted by design professionals and homeowners alike, Sena Furniture is more than a brand i it’s a partnership in exceptional living. Join thousands of satisfied customers who’ve turned to us to redefine their spaces, and discover why we’re a go-to destination for modern, functional, and sustainable design. ___________________________________________________________________ Explore our world-class collections today-your dream space awaits. ___________________________________________________________________ P.S. Loved your Sena experience? Share your story in a review! Your feedback fuels our passion to innovate and inspire.

Sena Furniture

Écrit par l'entreprise

We are here to make your home beautiful!
Discover trend-forward yet timeless furniture for home and office—online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. __________________________________________ Why Sena? ✨ On-trend & Customisable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials. ______________________________________________ Transform your space with pieces that spark joy and function. Visit us in Huntingdon to touch, test, and create—or explore online for instant inspiration. P.S. Follow us on Instagram for styling tips, sales, and new arrivals!

We deliver our furniture throughout the UK for free

If you are interested in delivery outside the UK - contact us, we will find a solution!

If you are interested in delivery outside the UK - contact us, we will find a solution!
Discover trend-forward yet timeless furniture for home and office - online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. _________________________________ Why Sena? ✨ On-trend & Customizable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials.

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Shop distinct styles available only at Sena’s collection

4,7

Excellent

TrustScore 4.5 sur 5

916 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(916)

100 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service

Great customer service, easy and super friendly delivery. Most important, my sofa looks lovely ❤️

15 avril 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for the lovely feedback! ❤️ We’re thrilled your sofa arrived looking perfect and that our team provided friendly, seamless service.

Delighting customers like you is what we’re all about—hope you enjoy your gorgeous new addition for years to come! See you next time! 😊

Noté 5 sur 5 étoiles

Great help with ordering

Great help with ordering. Delivery within the time period. Very good quality furniture. Really pleased with this. The Delivery man was also very good.

8 avril 2025
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Réponse de Sena Furniture

🌟Thank you so much for your review! We’re thrilled to hear you had a smooth experience with our ordering process, received your high-quality furniture on time, and were impressed by our delivery team. Your kind words motivate us to keep striving for excellence.

It was a pleasure serving you, and we’d be delighted to welcome you back whenever you’re ready for your next furniture upgrade!

Best wishes,
Sena Team

Noté 5 sur 5 étoiles

Very happy with the piece of furniture…

Very happy with the piece of furniture delivered, excellent quality. Customer service also excellent. Can’t fault anything and will definitely be ordering again.

18 avril 2025
Avis spontané
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Réponse de Sena Furniture

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you love the furniture and had a great experience with our team. It’s customers like you that make what we do so rewarding—we can’t wait to welcome you back for your next order!

Noté 5 sur 5 étoiles

Very good service

Very good service. Communication was fluid I was informed where we were in terms of the delivery, and the day of the delivery the it was smoothly done getting the furniture assembled and I got helped hanging some items. All the furniture pieces were as advertised.

15 avril 2025
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Réponse de Sena Furniture

Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that your experience with us met your expectations—from seamless communication to the smooth delivery and assembly process. Ensuring clarity and efficiency at every stage is a priority for our team, and we’re delighted this reflected in your journey.

It’s especially rewarding to know that the furniture pieces matched their description and that our team could assist with assembling and hanging items. We pride ourselves on delivering not just quality products but also a stress-free experience.

Your kind words have already been shared with the entire team—they serve as fantastic motivation! Should you need anything in the future, please don’t hesitate to reach out. We’d be honored to assist again.

Warm regards,
The Sena Team

Noté 5 sur 5 étoiles

Lovley furniture well made really happy…

Lovley furniture well made really happy thankyou

17 avril 2025
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Réponse de Sena Furniture

Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your furniture and that the quality met your expectations. Making our customers smile is what drives us every day.

Wishing you many years of enjoyment with your new pieces!

Noté 5 sur 5 étoiles

We would definitely recommend Sena…

We would definitely recommend Sena Furniture. The chest-of-drawers which we ordered was carefully with everything we need to set it. The setting took us 40 minutes and it was super easy. I, personally, love the colour which perfectly fit in with the design and colour palette of our room.
The only thing I wasn’t satisfied with was waiting time. We were waiting for 2 months, however it was definitely worth it!

I appreciate Sena customer support team, they answered of my texts on WhatsApp and via emails.

Thank you.
We are planning to make a new order soon.

11 avril 2025
Avis spontané
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Réponse de Sena Furniture

Thank you so much for your glowing review and for recommending Sena Furniture!

We’re thrilled to hear how much you love your chest of drawers — from the easy 40-minute setup to the perfect colour match for your room. It’s wonderful to know our customer support team could assist you promptly too!

We sincerely apologise for the 2-month wait and appreciate your patience. Delays are never our intention, and we’re actively streamlining our processes to ensure faster deliveries moving forward.

Your loyalty means the world to us, and we’re honoured you’re planning a new order soon! As a small token of gratitude, keep an eye on your inbox for an exclusive discount to use on your next purchase.

Thanks again for trusting us with your home. We can’t wait to help with your next project!

Warm regards,
The Sena Furniture Team

Noté 5 sur 5 étoiles

Well packed

Well packed

8 avril 2025
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Réponse de Sena Furniture

⭐️⭐️⭐️⭐️⭐️ Thank you so much for your kind review! We take pride in ensuring our items are well-protected.

Best wishes,
Sena Team

Noté 3 sur 5 étoiles

Could be better

I bought a tv unit that stated 3-6 weeks for delivery. It took almost 2 months to arrive. Unheard of these days for flat pack furniture. No communication whatsoever in the meantime, I had to contact them.

Before ordering I needed some more info on measurements to make sure my av equipment would fit. It took at least a week to get the info, backwards and forwards via their sales email with someone who didn't seem bothered and somewhat irritated at my pre-sales questions. At one point didn't bother answering at all so I had to repeat my question via email. Do they want to sell anything or not? So much for their boasts of excellent customer service.

When it finally arrived via DHL, they delivered 2 boxes out of 3 and refused to even put a step into my hallway to push the extremely heavy boxes less than one foot leaving my poor, elderly, disabled mum to shift them which left her in absolute agony she was almost in tears with the pain. The next day DHL, same delivery man as the day before arrived with the last box which was even larger and heavier than the other two. However, somehow he decided he was suddenly allowed to step inside today and place the box down!

As for the unit itself, there were a couple of small chips out, nothing major and mostly hidden. The LED lights unusable as its a 2 pin plug, not that I was going to use them anyway. The doors are quite gappy, nothing like the picture which showed a close fit. The doors are not slow closing like the description stated either. The hole at the back for wires to go through was so tiny you'd barely get 1 wire through let alone 3 HDMI cables, multiple speaker wires and a plug from my amp. It had to be enlarged massively.

Also the way the pieces were packaged was idiotic, as the cupboard doors were facing each other so the gloss finish was stuck together so firmly it took major effort to get them apart. A piece of tissue paper between them would have made more sense to protect them.

Overall, it looks fairly nice now it's together. I'd have preferred it to be a brighter white though, it's slightly off white. It's better than what I had before but would I buy from this company again? Probably not.

29 mars 2025
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Réponse de Sena Furniture

Thank you for taking the time to share your feedback. We sincerely apologise for the frustrations you experienced throughout this process and appreciate your candidness, as it helps us improve.

We deeply regret the extended wait time and lack of proactive updates. This falls short of our standards, and we are reviewing our supplier timelines and implementing a new tracking system to ensure timely communication moving forward.

We apologise for the delays and unresponsiveness during your inquiry. Your experience is not reflective of our commitment to customer care. We are retraining our team to prioritise clarity and promptness, especially for pre-sales questions.

Delivery Handling:
We are disappointed to hear about DHL’s inconsistent service and will address this directly with their management team. Your feedback about delivery protocols (e.g., heavy boxes) is invaluable, and we will reinforce instructions for careful handling.

LED Plug/Doors: We’ve shared your notes with our design team to reassess plug compatibility and door mechanisms.
Packaging: Your suggestion about protective layers between doors is excellent and already being actioned.
Color/Finish: We’ll update our product descriptions to better reflect the true shade and finish.
While we’re glad the unit ultimately meets your needs better than before, we completely understand your hesitation to return. To demonstrate our commitment to your satisfaction, we’d like to offer you a 7% discount on any future order if you even decide to give us another chance, or a complimentary accessory for your current unit.

Please contact me directly at customer.service@sena-homefurniture.co.uk if you’d like to discuss further. Thank you again for giving us the opportunity to improve.

Best regards,
Customer Experience Manager

Noté 5 sur 5 étoiles

Highly recommend this company which I…

Highly recommend this company which I came over by chance, I opted for my item to be delivered built which is an excellent option to give to there customers and can not fault them or the workman ship and delivery was well within the time scale given would definitely recommend them. And can’t wait to order from them again .

28 mars 2025
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Réponse de Sena Furniture

Thank you so much for taking the time to share your wonderful feedback! We’re thrilled you discovered us and chose our built-in delivery service – it’s fantastic to hear how much you valued this option.

Your praise for our craftsmanship and timely delivery means the world to our team. We strive to make every experience seamless, and knowing we’ve earned your loyalty and recommendation motivates us to keep improving.

We can’t wait to welcome you back for your next order!

Warm regards,
The Sena Home Furniture Team

Noté 5 sur 5 étoiles

Great choice of furniture

Great choice of furniture, excellent quality and quick delivery. I am delighted with my purchase and will certainly be shopping here again.

2 avril 2025
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Réponse de Sena Furniture

Thank you so much for taking the time to share your feedback! We’re thrilled to hear you’re delighted with your furniture and that our selection, quality, and speedy delivery met your expectations. At Sena Home Furniture, our goal is to make every experience memorable, and your kind words motivate us to keep raising the bar.

We can’t wait to welcome you back for your next home update!

Warm regards,
The Sena Home Furniture Team

Noté 5 sur 5 étoiles

Amazing furniture and the customer…

Amazing furniture and the customer relationship is second to none. Was keep informed regarding my order which took longer than expected.
Will deal with them again. Infact I am already looking at adding another piece of the slide furniture

25 mars 2025
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Réponse de Sena Furniture

Thank you so much for your glowing review! 🌟 We’re thrilled to hear you love your furniture and that our team kept you well-informed throughout the process—even with the unexpected delays.

Your patience and trust mean the world to us, and we’re delighted you’re already considering another piece from our sliding furniture range! Feel free to reach out directly if you’d like personalised assistance with your next addition—we’d be happy to help.

Thanks again for choosing us. We can’t wait to welcome you back!

Warm regards,
Sena Team

Noté 5 sur 5 étoiles

Perfect

From start to finish, everything went perfectly. The delivery and installation service was great, would highly recommend Sena Furniture, and will definetly purchase from them in the future.

11 mars 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for this wonderful feedback! 🎉 We’re overjoyed to hear that your experience—from delivery to installation—was seamless and that you’d recommend us to others.

Recommendations like yours are the highest compliment we could receive, and we’re thrilled to know you’ll be returning for future purchases. Whenever you’re ready for your next piece, just say the word—we’ll ensure it’s another flawless experience!

Grateful for your support and trust. See you soon!

Warm regards,
The Sena Furniture Team

Noté 5 sur 5 étoiles

A perfect transaction & item in…

A perfect transaction & item in question arrived in well packaged condition & is now pride of place in our living room.
Thank you for your co-operation with this deal.

21 mars 2025
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Réponse de Sena Furniture

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that your transaction went smoothly, the item arrived safely in its packaging, and that it’s now proudly displayed in your living room.

Your kind words mean a lot to us, and we’re delighted to have been part of making your space a little brighter. Please don’t hesitate to reach out if you need anything in the future—we’re always here to help.

Thanks again for your trust and support!

Best wishes,
Sena Team

Noté 5 sur 5 étoiles

Tv stand

Great product, great service

17 mars 2025
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Réponse de Sena Furniture

Thank you so much for your wonderful feedback, Mark!

We're thrilled to hear you enjoyed both our product and service—this is exactly the experience we strive to create for every customer.

If you ever need anything in the future, we’re here for you. Wishing you a fantastic day!

Noté 3 sur 5 étoiles

⭐⭐⭐⭐⭐ for the store and customer…

⭐⭐⭐⭐⭐ for the store and customer service, but unfortunately, I’m disappointed with the quality of the cabinet.

Starting with the positives – the customer service was excellent. The delivery was unexpectedly fast, and we received all the necessary tracking numbers, which made the process very smooth. In this regard, the service was absolutely great!

However, the cabinet itself leaves much to be desired. The quality is quite poor – the drawer bottoms are made of very thin chipboard that bends under even a small amount of weight. Additionally, there are scratches and imperfections on both the metal and wooden parts. What’s more, there is no middle support beam, which makes me worried that over time, the cabinet might slightly deform under its own weight.

Overall – the store and service deserve 5⭐, but unfortunately, the product did not meet my expectations in terms of quality.

13 mars 2025
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Réponse de Sena Furniture

🌟 Thank you sincerely for your detailed feedback and kind words about our service team! 🌟

We’re truly sorry the cabinet’s construction didn’t meet expectations – this isn’t the quality we stand for.

To resolve this swiftly:
Could you kindly share close-up photos of the issues (scratches/imperfections) via email?
We’ll immediately order replacement parts and escalate this to the production team

Next steps:
Email photos to customer.service@sena-homefurniture.co.uk with “Order 7863 Follow-Up”
We’ll acknowledge within 24h + share a resolution timeline

For clients seeking elevated standards, we’d be delighted to introduce our higher range collection—an exclusive range crafted for exceptional durability and design.

Your patience as we correct this is deeply appreciated. We’re committed to ensuring your complete satisfaction.

Best regards,
Sena Team

Noté 5 sur 5 étoiles

Luna large lounge unit

Luna large lounge unit. Excellent quality and value for money. Brilliant service from Sebastian arranging delivery etc. Tracking app meant we could plan our day around due time. The 2 personable installers- Albert and sorry name of other has slipped my mind brought unit from van into lounge easily and fuss free. Brackets/doors etc fitted by them in situ. Would positively recommend.

16 mars 2025
Avis spontané
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Réponse de Sena Furniture

🌟 Thank you for your fantastic review! 🌟

We’re thrilled to hear you’re loving your Luna lounge unit and that Sebastian, Albert, and the team delivered a seamless experience—from planning your day with our tracking app to the fuss-free installation! Rest assured, your kind words have been shared with the crew (we’ll track down Albert’s mystery colleague 😉).

It’s wonderful to know the quality and value met your expectations. We’d be honored to welcome you back for future projects—just ask for your “VIP treatment” next time!

Wishing you many relaxing moments in your beautifully styled lounge.

Warm regards,
Sena Team

Noté 5 sur 5 étoiles

Good quality furniture

Good quality furniture, excellent service. My new furniture looks so nice many have commented on it, delivery was very good, staff were very polite and respectful.
Would definitely recommend.

17 mars 2025
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Réponse de Sena Furniture

We’re delighted to hear your furniture is getting so much attention—there’s no better compliment than knowing your home sparks admiration! A special thanks for highlighting our delivery crew’s politeness; we’ll ensure they receive your praise.

Thank you for trusting us with your space and for the glowing recommendation. Can’t wait to help you style your next project!

Warmly,
The Sena Team

Noté 5 sur 5 étoiles

Great Living Room Unit. Fantastic Experience

Purchased a living room unit which was great quality and value for money. Highly responsive service. Sena also delivered and installed the unit (at extra cost obviously) and did a first class job. we are extremely satisfied and highly recommend Sena Furniture. Will buy from them again. Thank you.

16 mars 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for your wonderful review!
We’re thrilled to hear you love your living room unit and that our team at Sena Furniture delivered a seamless experience—from responsive service to the first-class installation. It’s fantastic to know you found the quality and value matched your expectations!

Your kind words about our delivery crew have been shared with the team—they’ll be delighted to know they nailed it! We can’t wait to welcome you back for your next furniture upgrade.

Wishing you many cosy moments in your beautifully styled space!

Warm regards,
Sena Team

Noté 5 sur 5 étoiles

5 Star Service

5 star service from beginning to end. The desk arrived on a Sunday and looks great. Really happy with my experience from beginning to end.

9 mars 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for your wonderful feedback! 🌟

We're thrilled to hear you loved your new desk and that our Sunday delivery team nailed the timing! Making every step smooth from order to setup is exactly what we strive for - your satisfaction makes our day!

Whenever you're ready to add more pieces to your space, we'll be here with the same VIP service. Wishing you many productive (or creatively relaxing) moments at your fabulous new desk!

Warm regards,
Sena Team

Noté 5 sur 5 étoiles

Quality furniture

Good quality furniture which looks good in our dining hall. Delivery was on time.

3 mars 2025
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Réponse de Sena Furniture

Thank you for your wonderful review! We're thrilled to hear that you are pleased with the quality of the furniture and that it looks great in your dining hall. It's also great to know that our delivery service met your expectations.
If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future!

Best wishes,
Sena Team

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