Sena Furniture Avis 

916
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Real quality furniture not the usual rubbish. High quality finish delivered with care and installed by real professionals who take pride in what they do. Goodbye john Lewis and Hello SENA. Simply the... Voir plus

Noté 4 sur 5 étoiles

Overall, our experience with Sena Furniture was positive and the product is just as we hoped. My only feedback is that we were told the item would arrive within 1-2 weeks and it took a month.

Noté 5 sur 5 étoiles

I recently purchased the Luna dressing table from Sena, and I couldn't be happier with my purchase. The quality and finish are truly premium, and the piece looks beautifully designed and curat... Voir plus

Noté 5 sur 5 étoiles

Sebastian was very patient and informative when we visited Sena Furniture showroom. Their range is very vast and if you want something different this is the place for you. We chose the Toronto range... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de design et de décor intérieur
  5. Magasin de rénovation
  6. Magasin de surplus

Écrit par l'entreprise

Welcome to Sena Furniture, where timeless design meets exceptional craftsmanship. For over 10 years, we’ve curated a stylish, diverse collection of modern furniture and decorative accessories that transform houses into homes and spaces into statements. Renowned for blending innovation with elegance, our pieces are frequently specified by Europe’s leading interior designers, architects, and tastemakers - a testament to our unwavering commitment to quality, creativity, and forward-thinking aesthetics. ___________________________________________________________________ At Sena, we believe furniture should be more than functional - it should inspire. Whether you’re furnishing a cosy apartment, a sprawling villa, or a chic commercial space, our bespoke and ready-to-order collections offer creative solutions tailored to your vision. From sleek, minimalist sofas to bold, handcrafted statement pieces, every item in our portfolio harmonises beauty, durability, and comfort. Explore our curated range of luxury home décor, including lighting, ornaments and bespoke cabinetry, designed to elevate every corner of your living experience. ___________________________________________________________________ Why choose Sena? 🔹 Collaboration First: Our knowledgeable team partners with you to bring ideas to life, offering expert guidance on materials, layouts, and emerging trends. Need a custom design? We specialise in tailor-made solutions that reflect your unique style. ___________________________________________________________________ 🔹 Human-Centric Care: In a world of chatbots, we stand apart. Every interaction-whether by phone, email, or in our showroom-is with a real person. No AI, just genuine expertise and warmth from our team. ___________________________________________________________________ 🔹 Award-Winning Service: From seamless delivery to white-glove assembly, we’re committed to exceeding expectations at every step. ___________________________________________________________________ Trusted by design professionals and homeowners alike, Sena Furniture is more than a brand i it’s a partnership in exceptional living. Join thousands of satisfied customers who’ve turned to us to redefine their spaces, and discover why we’re a go-to destination for modern, functional, and sustainable design. ___________________________________________________________________ Explore our world-class collections today-your dream space awaits. ___________________________________________________________________ P.S. Loved your Sena experience? Share your story in a review! Your feedback fuels our passion to innovate and inspire.

Sena Furniture

Écrit par l'entreprise

We are here to make your home beautiful!
Discover trend-forward yet timeless furniture for home and office—online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. __________________________________________ Why Sena? ✨ On-trend & Customisable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials. ______________________________________________ Transform your space with pieces that spark joy and function. Visit us in Huntingdon to touch, test, and create—or explore online for instant inspiration. P.S. Follow us on Instagram for styling tips, sales, and new arrivals!

We deliver our furniture throughout the UK for free

If you are interested in delivery outside the UK - contact us, we will find a solution!

If you are interested in delivery outside the UK - contact us, we will find a solution!
Discover trend-forward yet timeless furniture for home and office - online or in our Huntingdon Showroom. From biophilic accents to modular workspaces, our collections blend style with adaptability. _________________________________ Why Sena? ✨ On-trend & Customizable: Limited-edition drops + classics that evolve with your taste. ✨ Seamless Experience: Shop online, in person, or book a free design consult. ✨ Sustainable Heart: Ethically crafted, planet-friendly materials.

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4,7

Excellent

TrustScore 4.5 sur 5

916 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(916)

100 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Quality furniture. Maybe pay extra for assembly if you can afford it.

Quality furniture definitely a cut above IKEA, etc. Assembly took two of us. Visual instructions for assembly were fairly clear, though some written support at some points could have been useful. Two furniture items were supposed to come with lights, but these were not in packaging and I had to request these which came promptly. Dropped one star for this, plus order took longer than expected.

23 juin 2025
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Réponse de Sena Furniture

Thank you so much for your thoughtful feedback! We’re thrilled to hear you find our furniture a cut above—it means a lot. 🛋️✨

We appreciate your notes on the assembly process and will work to enhance our instructions with clearer written guidance. Our sincerest apologies for the missing lights and unexpected delays; we’re glad these were resolved swiftly, but we’ll tighten quality checks to ensure this doesn’t happen again.

Your insights help us improve, and we hope to wow you next time!

Warm regards,
Sena Team

Noté 5 sur 5 étoiles

Gloss White TV unit

We ordered a TV unit from Sena as their range was interesting and modern. They kept us informed about delivery with regular updates right up to the final delivery.
Happy with the unit it looks great and is sturdy.
Had a follow up call to check on our experience so impressed with the service I received.

19 juin 2025
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Réponse de Sena Furniture

Thank you so much for your kind review! We’re thrilled you’re loving your new TV unit—its modern design and sturdiness make it a standout piece, and we’re delighted it’s working perfectly in your space.

Your shout-out about our delivery updates and follow-up call truly brightened our day! We strive to make every experience smooth and transparent, so this feedback is music to our ears.

Hope to welcome you back soon!

Warm regards,
The Sena Team

Noté 5 sur 5 étoiles

Good customer service

Good customer service. Good packaging and arrived in good condition.

18 juin 2025
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Réponse de Sena Furniture

Thank you so much for your kind review! We’re delighted your order arrived safely and that you’re happy with our service. Your feedback motivates our team to keep delivering our best. Hope to welcome you back soon!

Warm regards,
Sena Team

Noté 4 sur 5 étoiles

Looks really good! Takes a while to assemble

I needed a sideboard for my narrow hallway and this was just what I needed. It has lots of storage for shoes and fit just right and looks good too. Furniture arrived within 3 weeks of placing my order. It was a pain to assemble and I think there’s instructions could be clearer and simpler but I managed to put it together after a few hours. I would also say that I wish the partitions were easily adjustable but looks good overall

16 juin 2025
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Réponse de Sena Furniture

Thank you for your feedback!

We’re thrilled the sideboard fits your space and arrived on time. We apologise for the assembly challenges and unclear instructions.

Best wishes,
Sena Team

Noté 4 sur 5 étoiles

No issues with the company as service &…

No issues with the company as service & delivery have been excellent. It may have been worth mentioning in the description of the fire I chose that the temperature could not be changed and that the burn time therefore is only an hour per litre of bio ethanol fuel and this is all the fire will fill to. Fire is lovely but disappointed that it can’t be regulated.

17 juin 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for your feedback! We’re glad you’re enjoying the fire’s design but apologise for the oversight regarding temperature regulation and burn time. We’ll update the product description to clarify this. Most bioethanol fires are designed for ambient heat, with fixed flame settings for safety, hence the 1-hour burn time per litre.

We’re here to help if you need further support.

Best regards,
Sena Team

Noté 5 sur 5 étoiles

Excellent and proactive service fast…

Excellent and proactive service fast delivery and very helpful. I ordered a display cabinet and it is really good. Mark gave me 5% refund because prior placing the order I joined the mailing list and the 5% email came late. All round great experience and very helpful.

11 juin 2025
Avis spontané
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Réponse de Sena Furniture

Thank you so much for your glowing review! We’re thrilled you’re happy with your display cabinet and that Mark could swiftly sort out the 5% refund for the mailing list delay—he’s a star at ensuring every detail counts!

It’s wonderful to hear your experience felt seamless, from our proactive service to the speedy delivery. We pride ourselves on going the extra mile, and feedback like yours motivates our entire team.

Enjoy your beautiful new cabinet, and we’d be delighted to help again whenever you’re ready!

Warmest regards,
Sena Team

Noté 5 sur 5 étoiles

Great piece of furniture

Great piece of furniture. Very modern and sturdy. Looks great.

16 juin 2025
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Réponse de Sena Furniture

Thank you so much for your kind words! We’re thrilled to hear you’re loving your new furniture—especially that modern design and sturdiness (our team works hard to nail both!). It’s wonderful to know it looks great in your space.

Your feedback truly brightens our day! If you ever need another standout piece, we’d be honored to help. Enjoy your new furniture for years to come!

Warm regards,
Sena Team

Noté 1 sur 5 étoiles

Here we are 1 full week later and still…

Here we are 1 full week later and still no refund as promised. You have until Monday to correct this or I will start recovery proceds

13 juin 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for your patience. We sincerely apologise for the delay and any frustration caused. We processed your refund on June 6th, refunds typically take 5-7 working days to reflect in your account (excluding weekends and bank holidays).

We kindly ask you to check your account again by tomorrow. If it still hasn’t appeared, please reply here or contact us directly so we can investigate further.

We value your business and appreciate your understanding. Rest assured, we’re here to resolve this promptly.

Please accept our apologies.

Sena Team

Noté 5 sur 5 étoiles

It took a long time to find a dining…

It took a long time to find a dining room sideboard we both liked the look of. Thankfully when the unit arrived it looked just as good as in the online photos. We took advantage of having the unit assembled before delivery which made our lives a lot easier! The unit was delivered when expected and with care.

4 juin 2025
Avis spontané
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Réponse de Sena Furniture

Thank you so much for taking the time to share your lovely feedback! We’re thrilled to hear that the dining room sideboard was worth the wait and lived up to its online appearance – we work hard to ensure our products look just as stunning in your home as they do on our site!

It’s wonderful to know our pre-assembly service made the process easier for you, and that the delivery team handled everything with care and punctuality. We’ll be sure to pass your kind words along to the team – they’ll be delighted to know they contributed to your positive experience.

Thank you again for choosing us. We hope you enjoy many happy moments around your beautiful new sideboard, and we’d be honored to help with any future home needs!

Warmest wishes,
SenaTeam

Noté 3 sur 5 étoiles

Customer service needs improvement

Our order was delayed for months and the most frustrating part is they failed to keep us updated. I kept emailing or calling and was given false expectations that were frequently not met. In the end they got the message and kept apologising but I hope they improve their customer communication. Delays happen but you should keep me updated not force me to keep chasing.

We also paid extra to have the product built, when it got delivered they were unable to place in room on first floor. Driver said we should have been asked which floor but that never happened. If your going to sell a service to have that product delivered think about where the customer will want the product located. With flat pack you can move the parts up and construct but once it's assembled it's awkward and very heavy to move.

Whilst the product is as expected there were too many operational issues for me to recommend them, hopefully they improve.

8 juin 2025
Avis spontané
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Réponse de Sena Furniture

Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the frustration and inconvenience caused throughout this process. You’re absolutely right – the delays, lack of communication, and delivery oversight are entirely unacceptable, and we take full responsibility for letting you down.
We deeply regret not keeping you updated proactively. Delays are sometimes unavoidable, but we acknowledge that forcing you to chase us repeatedly compounded the stress. We’re implementing a new tracking system to provide real-time updates via email/SMS moving forward.
We apologise for not confirming the delivery location in advance. Our team should have asked about floor placement before assembling the product, and we’re revising our process to ensure this is mandatory for all future orders.

While we’re glad the product itself met your expectations, we completely understand why the operational issues have left you unable to recommend us. Your feedback is invaluable, and we’re using it to overhaul our training, communication, and delivery planning.

If you’re open to it, we’d appreciate the opportunity to discuss this further directly. Thank you for your patience, and we hope to earn back your trust in the future.

Warm regards,
Sena Team

Noté 1 sur 5 étoiles

Avoid

Avoid! I ordered a bed in march and was told it would take around 2 weeks for delivery, it's now the 28th of MAY and still don't have a delivery date. I've tried to email and call but no reply and they don't answer the phone. I've never had to deal with such an incompetent company.

28 mai 2025
Avis spontané
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Réponse de Sena Furniture

We sincerely apologise for the unacceptable delays and lack of communication you’ve experienced. After investigating your order, we regret to inform you that our supplier failed to meet their obligations, causing this delay and hindering our ability to provide updates. This is not the standard of service we aim to deliver, and we’ve terminated our partnership with them as a result.

To resolve this, we’ve processed a full refund for your payment, as discussed previously. We deeply regret the frustration this has caused and are implementing stricter supplier vetting to prevent such issues in the future.

Thank you for bringing this to our attention, and we hope to rebuild your trust in future.

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service

20 mai 2025
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Réponse de Sena Furniture

Thank you! We’re so glad you had a great experience. 😊

Best wishes,
Sena Team

Noté 4 sur 5 étoiles

The tv stand is amazing comes…

The tv stand is amazing comes assembled. The driver brought it in and placed it exactly where I wanted. Put the tv back on the stand. The quality is great, good gloss finish. The reason I gave it a 4 star is only that I had to call them for an update otherwise this is a great tv stand

20 mai 2025
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Réponse de Sena Furniture

Thank you for your feedback and the 4-star rating! We’re delighted you love the TV stand’s quality, gloss finish, and that our driver ensured a seamless delivery and setup.

We sincerely apologise that you had to reach out for updates—this isn’t the experience we aim for, and we’ll improve our communication process to keep customers informed proactively.

Thank you for choosing us, and we hope to exceed expectations next time!

Best wishes,
Sena Team

Noté 5 sur 5 étoiles

Very happy with my Toronto high board.

Very happy with my Toronto high board.
The furniture is well made and Sibastian delivered and assembled it with great care.
All in all a very good experience thanks.

23 mai 2025
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Réponse de Sena Furniture

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Toronto high board and that Sebastian’s careful delivery and assembly made your experience seamless.

Crafting quality furniture and ensuring attentive service are our top priorities, so your kind words mean the world to us. Enjoy your new piece, and we hope to welcome you back soon!

Warm regards,
Sena Team

Noté 3 sur 5 étoiles

It was disappointing to receive our…

It was disappointing to receive our piece of furniture so late in relation to what we were advised when purchasing. However the communication from Sena was well received.

16 mai 2025
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Réponse de Sena Furniture

Thank you for your feedback, and our sincere apologies for the delayed delivery. We understand the frustration this caused and regret the inconvenience.

We’re glad Sena’s communication was helpful, and we’re improving our processes to prevent future delays. Your patience means a lot, and we hope you love your new furniture.

Best regards,
Sena Team

Noté 5 sur 5 étoiles

Quick service

Quick service 3 weeks from ordering to delivery. Mark who delivered it good at his job, unpacked it, set the lights up and it looks really good in my lounge.

16 mai 2025
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Réponse de Sena Furniture

Thank you for your kind review! We’re thrilled to hear your furniture arrived promptly and that Mark’s setup made your lounge look fantastic—he’ll be delighted to know he made a difference.

Enjoy your new piece, and thank you for choosing us!

Best regards,
The Sena Team

Noté 5 sur 5 étoiles

What a service

What a service. We ordered the furniture and Sebastian travelled all the way from Huntingdon to south Wales. Not only did he deliver it all on his own, but he also set everything up for us. Superb service and a great guy. Would certainly recommend.

16 mai 2025
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Réponse de Sena Furniture

Thank you for the wonderful review! We’re thrilled Sebastian’s dedication—traveling solo from Huntingdon to South Wales and expertly setting up your furniture—made such a positive impact. He’s a star, and we’re proud to have him on our team.

Your recommendation means the world to us. Enjoy your new furniture!

Best regards,
Sena Team

Noté 1 sur 5 étoiles

Still haven’t received furniture and…

Still haven’t received furniture and awaiting delivery date.

20 mai 2025
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Réponse de Sena Furniture

We’re deeply sorry for the frustration and delay you’ve experienced. After reviewing your order, we discovered that a supplier error led to your furniture being delivered in the wrong colour—however, we do take full responsibility, and we sincerely apologise.

We understand you’ve already spoken with our team, and we’re grateful for your patience and understanding. We’ll share a confirmed collection date with you as soon as possible.

Thank you for giving us the opportunity to make this right. If you need further assistance, don’t hesitate to reach out directly.

Best regards,
Sena Team

Noté 5 sur 5 étoiles

I placed my order with Senna and was very satisfied with the goods .

I placed my order with Senna and was really impressed for my experience. The staff was very professional.

The unit was as expected and I would definitely use this company again.

10 mai 2025
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Réponse de Sena Furniture

Thank you so much for your kind words!

We’re thrilled to hear that Senna and the team provided a professional and seamless experience. Delivering quality service and products is always our priority, and we’re delighted your order met expectations.

We can’t wait to welcome you back whenever you need us again! 😊

Noté 5 sur 5 étoiles

Unit looks fantastic and assembly…

Unit looks fantastic and assembly instructions spot on - maybe a bit more communication on timescales for delivery but the unit itself is brilliant.

30 avril 2025
Avis spontané
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Réponse de Sena Furniture


Thank you so much for your feedback!

We’re thrilled the unit met your expectations and the assembly instructions were clear. 😊 We appreciate your note about delivery communication and apologize if timelines weren’t as clear as they could be—we’ll definitely work to improve this. Thanks for giving us the chance to learn and grow.

Can’t wait to serve you again soon!

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