I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very hel... Voir plus
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Lisez les avis des autres
Customer Service people were very friendly & helpful in helping me choose the right system & how to set it up. Person in the initial test was also helpful & made sure I understood how everything work... Voir plus
Aside from a hiccup in delivery (delayed a few days USPS fault not theirs) everything was super simple. Mom finally got the unit, plugged it in and tested-She is very happy and feels more comfortable... Voir plus
Ordering was straightforward. Delivery was prompt. Set-up was easy. Customer service is kind and helpful and even encourages monthly test check-ins. They make me feel like they care about me and that... Voir plus
À propos de l'entreprise
- Service de soins à domicile
- aussi dans
- Pharmacie
Écrit par l'entreprise
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts
Écrit par l'entreprise
- Free Shipping + One Free Gift!
- Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!
24/7 Monitoring
How does our response center compare to Life Alert ®?
The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.
Coordonnées de contact
Etats-Unis
- 1-888-473-2800
- seniorsafety.com
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Should Have Done it Sooner
The first shock: Calls are answered immediately with no wait time
Second shock: Representatives are warm, efficient and knowledgeable about the product
Third shock: No hard sell
Fourth (most important): Senior Safety actually cares about their customers
14 mai 2024
After install
After install, test session & response time
With actual voice confirmation great and made my Dad feel at ease! Overall, your customer service is outstanding! Thank you so much..as u know this is rare-we appreciate your attention to us.
7 mai 2024
Terrific product
Terrific product, intuitive instructions for setup & verification, & great customer service.
1 mai 2024
The initial call was very informative…
The initial call was very informative and the gentleman was very helpful. Knew his product well.
22 février 2024
Excellent customer service
The representative (Robbie???)that took care of me was very kind, caring, patient and professional in answering my questions and helping me to get a better understanding of your product. Excellent customer service.
1 mai 2024
You knew just exactly what i was…
You knew just exactly what i was looking for an didn't cost alot for a monthly payment i needed something to keep me safe at home in case of emrgency an great service.
26 avril 2024
every thing went well.
10 avril 2024
have not received it
15 avril 2024
Réponse de Senior Safety Medical Alerts
Hi Kurt. We spoke with your family member who confirmed she received the package. It looks like your review came in about 10 minutes before the system was delivered. Please feel free to reach out if you need any help connecting and testing the help button.
new to your services
I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very helpful and accommodating. I have already referred my 93 year old mother to you, and she set up her account today. I'm so grateful this service is available. It gives me tremendous peace of mind.
9 avril 2024
Great service and very reliable
Great service and very reliable. Hopefully I will never need it but it's good to know it's there if I ever do.
9 avril 2024
Exactly what I wanted for my mom!
The people are so patient and helpful when setting up the system for my mom. They answered all my questions which made the installation process very easy. I highly recommend Senior Safety Medical Alert.
3 avril 2024
Really nice customer service person
Really nice customer service person and quickly got our package. We have already tested it and it works!!
1 avril 2024
Highly Reccomend
This was so easy and senior-friendly to order and set up. What I really appreciated was that there was no "hard sell" to upgrade, etc. They gave us exactly what we needed, not what they wanted to "sell" us.
13 mars 2024
It doesn't work
5 mars 2024
Réponse de Senior Safety Medical Alerts
Hi Annette - We spoke with your family member last week and together discovered that the cellular reception in your home was the reason for our system to not work. It reported only getting 1 bar. Fortunately we offer a 30 Day Money Back Guarantee in case something like this happens. Once your system is returned, we'll refund your payment.
Company follow-up call
Very friendly and professional. Called to see if I had at questions as a new user. A well and good. Very enjoyable experience.
19 mars 2024
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