Serac Technologies Avis 174

Terrible company , signed me up to a service that they did not deliver , promised personal weekly support and was a waste of time , after 3 months I had enough and canceled the service as they lied and miss sold it!
They keep taking money from my account without permission! Woman on the phone very obnoxious and horrible, I’m now going legal to recover money taken without permission and fraudulently! Stay away at all cost

Didn't get a single job in from them. Every time I rang up to get help they didnt help at all, Just kept passing me round. After the first month when I didnt get a single job in I just cut my losses. 18 months later I get bailiffs at the door saying I owe them money! Do not go with these people. Absolute scum

Selina was very helpful and her experience made it easy for me to understand the programming on how to use the app.

very quick and easy.

Terrible company signed up through the business cancelled within the threshold put a Ccj on my personal account even though I signed up through my company. Currently in process of appeal

Be aware that cancelling this service appears to be very difficult once the contract is signed.

In my case, concerns about suitability were met with repeated references to legal terms and legislation, which can create pressure rather than constructive discussion.

I recommend other businesses proceed with caution and fully understand the contractual commitments before agreeing.

Selina has been fantastic and has made the onboarding experience very easy when I am so busy; very friendly, knowledgeable and is a great representative of Serac Tech. The system is very simple yet delivers a lot from what we can see, although we have just started the process with Serac Tech. Thank you very much Selina.

Grace was very clear with her instructions and explained everything very clearly. A very good experience with my introduction demo .

⭐ 0-Star Review: I had to give 1 star only because there’s no option for 0 or negative stars🙏.Stay Away — Misleading Service and No Results

Stay well away — this company is a complete disappointment.

When I joined, they gave me high expectations and even showed video profiles of multiple builders to convince me to sign up. After signing the contract, I waited over two months and sent around 183 letters to potential customers — with zero results.

When I raised my concerns, they showed no interest at all in helping or fixing the issue. What they were quick and strict about was making sure I paid every month, despite their service failing completely.

This company seems far more focused on collecting money than providing any real value. Once you sign a contract, you are stuck — and they insist you must keep paying even if you receive nothing in return.

I’ve had a very bad experience and am still trying to cancel my contract. Their attitude is simply: “You signed, so you must pay,” regardless of whether the service works.

Avoid at all costs. Not trustworthy, not helpful, and definitely not worth your money.

I’ve just started using SeracTech and I’m really impressed. It’s incredibly user-friendly and has saved me countless hours that I used to spend manually checking planning portals. The planning-data provided is accurate and detailed, and it’s helped me find relevant projects and secure new business opportunities. The team is responsive and whenever I’ve had a question, support has been friendly and helpful. Overall — highly recommend SeracTech to any contractor or developer looking for an efficient lead-generation solution.

As we are a small construction company, it's all about speediness and getting things done! Zak totally understood this and within one week of 1st contact, we already had our 1st letter drafted and completed the tutorial with Grace.
Grace was very kind and patient and really made the process easy to understand.
I know that, if I have any questions or struggle with any part of the process, all I need to do is to contact Grace and she will get back to me the same day with all of the information and solutions that I may need.
Looking forward to working with this wonderful and unique company.

Super user-friendly! Saves me a lot of time and is extremely easy to use.

Impecable support from their side, easy to contact and super responsive.

Maria from Seractech is forever helpful with any questions I may have when it comes to me trying to get the best out of this experience and always wants the best for myself and my company. Looking forward to working with Maria and Seractech in the future. Thanks

Communication was good,Maria and the team were helpful and kept me informed,great!!!!

Selina from the team have taken care of us and looked after us really well.

It takes some time to come through but once it drops it’s brilliant

We have been working with Serac Tech and Selina since the commencement of our collaboration in September, and I am pleased to express that the level of support, cooperation, and responsiveness demonstrated by Selina has been exemplary.

It is rare that I find the time or inclination to provide favourable reviews, as my professional experience seldom warrants such recognition. However, in this instance, Selina and the Serac Tech team truly deserve commendation.

Their professionalism, efficiency, and commitment to delivering outstanding service have been consistently evident throughout our engagement.

Well done, Selina and the entire Serac Tech team — your efforts are sincerely appreciated.

Beware it’s a scam they take your money and great sales pitch but never even called me after took my money and I chased them chased them and no one gets back to you

It’s all glossy sales pitch with no delivery of service so beware I have lost thousands and want to warn others

Total waste of time and money didn’t deliver even 1 phone call or email, they promised so much and delivered a BIG FAT ZERO say well away from this company

Total waste of time. Promises loads of leads but delivers nothing useful. Hard to cancel and full of hidden terms. Avoid if you value your time and money.