Serene Cosmetic Avis 

261
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can not fault serene cosmetics from the first instagram message to the pre op and post op so far I am now 9 days post op and had a ETT and I can not be happier the efforts that the team go to to ma... Voir plus

Noté 5 sur 5 étoiles

Had a great experience with serene. Megan was absolutely lovely so helpful and great with communication. Aftercare was great while I was Istanbul. I am almost 2 weeks post op and have had contact ever... Voir plus

Noté 5 sur 5 étoiles

I had an excellent experience from start to finish. The booking process was straightforward, communication was clear, and I always felt well informed. I recently had breast implant surgery, and the ca... Voir plus

Noté 5 sur 5 étoiles

Megan has been amazing, she made sure she understood what we wanted and gave us all the information needed and then reshared it when we couldn’t find it. Any question we have asked, she’s been abl... Voir plus

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À propos de l'entreprise

  1. Clinique de chirurgie plastique
  2. Dentiste cosmétique

Écrit par l'entreprise

At Serene Cosmetic, we help you research, plan and book cosmetic surgery and dental treatment with our carefully selected partner clinics and surgeons, at prices that make world-class treatment accessible. For over eight years we have guided more than 2,000 patients through their journeys. We know the process can feel overwhelming, which is why you are supported at every step, from your first enquiry through to travel, treatment and recovery. Our Patient Coordinators are fluent English speakers, and many have personally undergone their own surgical and non-surgical transformations, so the guidance you receive comes from real experience of the travel, treatment and recovery process, not just a script. Your journey starts with a free consultation call with your dedicated Patient Coordinator, who remains your single point of contact throughout. All treatment is carried out by our independent partner clinics and their surgeons and dentists, whom we select and vet, so you can focus on your transformation while we handle the coordination.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

261 avis

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4,7

Tous les avis

(261)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Currently in Istanbul with serene❤️

Currently in Istanbul with serene, it has been a really easy experience from start to finish, Lois from serene has been amazing too in the aftercare process! My results look amazing already and can’t wait to see them healed! Will deffo reccomend serene to others and will absolutely be back ❤️

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

OMG!

OMG, where do I even start with my experience with Serene Cosmetic and Comfort Zone? From the very first moment, I knew I was in safe hands – and trust me, that’s exactly what you need when booking cosmetic surgery abroad!

The process was seamless from start to finish. Serene Cosmetic handled absolutely everything for me – I only had to book my flights, and the rest was completely sorted. Talk about stress-free! They even organised transfers to pick me up from the airport, take me to all my hospital appointments, and then drop me back when it was all done. It felt like VIP treatment all the way.

And can we talk about the recovery villas? Oh, babes, they’re like little slices of heaven. Meals included, professional aftercare on-site, and a vibe that made me feel so looked after. The team was super knowledgeable – you can tell they’ve all been through this themselves, so they really get what you’re going through and were there to answer every single question I had.

My patient coordinator was an absolute angel – English-speaking and SO organised. Everything in Turkey went like clockwork, thanks to her. Plus, the board-certified surgeons at Comfort Zone? Legit amazing. I felt 100% confident knowing I was in their hands, and the results speak for themselves – I couldn’t be happier.

If you’re considering surgery with Serene Cosmetic, I couldn't recommend it enough x

9 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

5/5 Amazing!

I was recommended by a friend and I am so pleased with my experience with Serene Cosmetics & Comfort Zone. Amazing team and service. Couldn’t fault them! I can’t wait to see my healed results 💗

15 janvier 2025
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Noté 5 sur 5 étoiles

I had the best experience with Serene…

I had the best experience with Serene cosmetics and comfort zone for my breast uplift and implants. From start to finish the commutation and care has been amazing. My booking coordinator is called Megan and she has made this journey so straightforward and easy going for me,she answered any questions I needed and the aftercare has also been great!
The taxi services were excellent they picked you up from the airport and dropped you off at the new hotel which by the way was absolutely fantastic the rooms were huge beds were comfy! I’d recommend bringing a iPad like I did because the tv only had one English Channel.The hospital was clean and spotless the staff in the hospital were so on it and amazing with you. If I wanted surgery again I’d definitely come to comfort zone the care I got from start to finish was so thorough and the nurses genuinely cared about each and every patient. I’m very happy with my choice and my outcome,thankyou very much!

7 janvier 2025
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Noté 1 sur 5 étoiles

Biggest mistake going with Serene.

Biggest mistake going with Serene.
Absolute sham of a business, please look at comfort zone reviews!
I had breast uplift and implant and was so so unhappy with the whole experience. Customer service was shocking, accommodation was so unwelcoming and uncaring. They do not care about you once they have your money,
The communication after is appalling.
Aftercare was shocking, the only positive were the nursing staff in hospital were lovely and the drivers.
They couldn’t even tell me what size implants I had for three days! Forged my signature on documents around implant sizing.
I made a complaint and requested a revision with another surgeon, serene declined this and only contacted me to beg me to take down reviews I made which were all factual as ‘they had families to feed’
Influencers are paid to promote and don’t even stay in the same accommodation.
Do not waste your time or money!

In regard to your reply- I did not get surgery with a friend nor compare myself or my body, which you have kindly picked apart and insulted I don’t know where that part of your response comes from, - I met someone else in the recovery villa who had surgery who also was deeply unhappy with her results. She has actually had children so I’m unsure where this information has come from that you are referring to. In terms of forging signatures, I am unaware that the other patient experienced this too, however again wrong information she WAS offered a revision and flew to turkey for this, to be told she needed to pay thousands more than agreed prior to flying out - so again, wrong information you are referring to.
I have myself asked for the professional photos you have taken of my breasts but not received them- I’m sure a professional photo can show them differently. I have never disputed an improvement just not to the standard I expected- I am now having corrective surgery not only to achieve the result I hoped for but to correct the unnecessary and extensive scarring.

20 novembre 2024
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Réponse de Serene Cosmetic

Thank you for sharing your feedback. While we appreciate all reviews, we feel it’s important to address some of your claims to ensure a balanced and factual perspective.
Firstly, regarding your breast results, we must highlight that your post-operative improvement is significant compared to your pre-operative condition. If we lived in a world that it were allowed to share before and afters here, we believe readers would clearly see the enhancement achieved through your procedure and would 100% agree with us.
We understand that you were comparing your results to a friend of yours, who is also a patient of Serene Cosmetic, but it is vital to note the significant differences in body types and conditions. Your friend, as you mentioned, has not had children, which means she hasn’t experienced loss of elasticity and sagging skin in the breasts. Additionally, she has a much slimmer physique, has less broad shoulders and started with less breast tissue. These factors naturally result in her implants appearing higher, tighter, and more defined. Comparing results in such different circumstances is not reflective of the success of your surgery.
Regarding communication and aftercare, we strive to ensure all our patients feel supported throughout their journey. We are saddened to hear that you feel this was not your experience, but our records indicate consistent and attentive follow-ups from our team to address your concerns. You've had a total of 167 EMAILS back and forth and 14 LOGGED CALLS, so its safe to say your Serene patient coordinator couldn’t have been more attentive.
On the matter of implant size, it’s important to clarify that implant dimensions are always carefully considered in surgery. Any delay in sharing implant size details post-surgery was due to administrative reasons, not negligence. Serene Cosmetic does not have direct access to hospital records. We are not the surgery provider. So we ask, we wait, and then we send the information to you when we receive it. Claims of forgery are very serious, and we stand by the integrity of the processes of the hospital team. We also note that you’ve piggy backed off someone else who made this up, as you’re both in cahoots, due to both not being accepted for revision surgery, which Serene Cosmetic is NOT responsible for. We don’t make the decision. The surgery provider does.
Our CEO reached out to you to kindly ask for a reconsideration of your review, as it was unfair towards Serene Cosmetic, considering that decisions about revision surgeries are not within our control. The intent of the call was to express that we genuinely care about your happiness and satisfaction, and we would have done more for you if it were within our capacity regarding revisions, as we only want patients to be happy. That said, while we remain impartial regarding revision requests, we must now, for the sake of the review, let you and the audience know that we align with the surgery provider’s assessment that you have experienced an improvement, and that your expectations are not realistic.
Regarding your comments about influencers and accommodations, we would like to clarify that influencers are treated the same as all our patients, and accommodations are carefully selected to ensure comfort and quality. We do not pay influencers to undergo procedures with us; instead, they may receive complimentary or discounted services in exchange for promotion. This is a common marketing strategy that many businesses employ. In today’s world, social media has become the leading platform for marketing, replacing traditional methods like TV and radio ads (any business owner will know this). It’s also important to note that influencers are regular people, subject to the same anatomical restrictions and considerations as any other patient. They're not superhuman.

Noté 5 sur 5 étoiles

Incredible!!

I genuinely couldn’t recommend serene cosmetics enough! From the moment I was in contact with them till the end of my procedure I just felt at ease. Everything went so smoothly, they are professional and my results are 10/10. I’m so happy I can’t stop smiling with my new teeth! Thankyou serene!!

5 décembre 2024
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Réponse de Serene Cosmetic

Thank you Kate 💕 You're the best 💕✨

Noté 5 sur 5 étoiles

Where do I start!! So happy

Where do I start!!! Serene cosmetics have been absolutely amazing! Lois the ceo ensured absolutely everything was perfect I could recommend enough. I’ve been really hesitant with booking abroad but this clinic specifically is ran by uk assistants so nothing is lost in translation. When enquiring with Serene they gave me the best advice and realistic outcomes through a consultation before hand with the dentition. They sort your whole experience from transfers, hotels and breakfast and aftercare. I had the best week and I was absolutely in love with the outcome. I even had the chance to change my design after the first fitting and all this was included!!! A few months later and my life has changed forever thanks to this wonderful team. If your looking into getting crowns or veneers abroad then definitely do it through these guys ❤️

Alexis Bailey ❤️

14 octobre 2024
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Réponse de Serene Cosmetic

Thank you so much for this amazing review ♥️ We're SO happy!! 😀

Noté 5 sur 5 étoiles

Best in the game

Had my teeth done with serene and I couldn’t recommend enough! Process was so easy and quick and my results are AMAZING so happy. Also Lois is so lovely and helpful ❤️

6 décembre 2024
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Réponse de Serene Cosmetic

Thank you Beth 🤍 This means the world and we are so happy you're satisfied with everything 🫶🏽✨

Noté 5 sur 5 étoiles

One word … OUTSTANDING!!

One word to describe my experience at serene cosmetics is UNBELIEVABLE! From the first message I sent to Lois at serene enquiring about my treatment I received nothing but love & care, Lois could not do enough for me and was so caring, patient & thorough with all details and options related to the treatment I was wanting. I recently had my teeth done with serene after 2 failed attempts in the UK were I just was not satisfied with my results . I can’t explain how happy I am with my results from serene I literally feel like a new person! My whole face has changed for the better , they are everything I wanted and more . I could not fault any single thing about serene cosmetics my whole journey ran so smoothly and I felt so safe and comfortable throughout . The hotel Doria was absolutely fabulous ! Food & drink was exceptional and the pool and views were stunning I wish I could have stayed there forever ! Transfers were always on time and provided drinks and snacks on the journey I was treated like royalty ! Serene was always there no matter the time of day if I needed somebody to speak to they was always there to help. Thankyou so much serene I can’t wait to visit again very soon !

1 décembre 2024
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Réponse de Serene Cosmetic

Thank you Thomas ✨ We appreciate this so much 🙌🏽

Noté 5 sur 5 étoiles

I have been for surgery in various…

I have been for surgery in various places in the uk and abroad and can say this company is by far the best from the booking and consultation to arriving the hotel the actual procedure and all of the staff including the after care and follow ups and ongoing contact from the CEO Lois has been amazing she is such a gorgeous person and really professional! I’m over the moon with my new teeth and I’ve recommended to so many people and I will be going back in the new year for more procedures. If you are thinking about any cosmetic procedure at all don’t do anywhere but to these guys they are brilliant!!! Seamless from start to finish.

21 novembre 2024
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Réponse de Serene Cosmetic

Thank you so much ♥️ This means more to us than you realise 🙏🏽 We appreciate you ☺️

Noté 5 sur 5 étoiles

SC handled my teeth journey and amazing…

SC handled my teeth journey and amazing from start to finish most simple and quick serviced they didn’t even give me time to stress because everything was handled for me amazing so reassuring and most friendliest team. I honestly can not thank them enough I would recommend them to absolutely everyone looking into book surgery or teeth don’t have a single fault with my experience and I will be using SC again in the future. I just had to book my flights everything was handled with the highest level of customer service the support from the team was top tier

8 novembre 2024
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Noté 5 sur 5 étoiles

I recently had my teeth done that was…

I recently had my teeth done that was booked and organised all through serene cosmetics. All I had to do was book my flights and turn up to appointments that was messaged to you the day before! Lois has been fantastic not only with taking the stress out of organising everything but with the patience before I flew out and now even after. It’s always nerve racking having anything done abroad but I was made to feel at ease, the dentist practice is clean, modern and was always greeted with the biggest smile. Everyone there that I encountered with was super friendly. My dentist was knowledgeable in what she was doing and was so gentle. I would 100% book through serene cosmetics again and would recommend anyone who’s looking at having anything done abroad to do the same.

7 novembre 2024
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Réponse de Serene Cosmetic

Thank you for leaving us such a lovely review 🙌🏽 We appreciate you so much. we're so happy ♥️

Noté 5 sur 5 étoiles

Absolutely fantastic experience and…

Absolutely fantastic experience and service. My partner and I just had to show up and they took care of everything. I had 26 teeth done in matter of 3 days.
Can’t recommend them enough!!

1 octobre 2024
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Réponse de Serene Cosmetic

We are so happy you're both satisfied with our services and your results ♥️ We hope to have you guys back in future 🫶🏽

Noté 5 sur 5 étoiles

From start to finish my whole…

From start to finish my whole experience of using this company have been 5 stars. I had a tummy tuck 360 and breast uplift and implants in august 2024 and the results are insane. I could not have dreamed of better. Every question I had got answered and Lois was helpful throughout every step. I cannot recommend this company enough!

12 août 2024
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Réponse de Serene Cosmetic

Thank you so very much for your lovely words about our team ♥️ We are so happy ☺️

Noté 5 sur 5 étoiles

Great experience

Great experience , my self and my partner have now used serene cosmetics they were highly professional , thank you to Lois for making everything go smoothly from start to finish, Dentist was clean and tidy, picked up and dropped off everyday on time without fail!

7 septembre 2024
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Réponse de Serene Cosmetic

Thank you so much for your loyalty and for takign time out of your busy day to leave us a review. We appreciate this a lot 🫶🏽☺️

Noté 5 sur 5 étoiles

Amazing Experience Throughout

Serene cosmetic have been amazing throughout my entire journey. From the initial enquiry, to booking my surgery and aftercare has been spot on. Megan has been amazing throughout, from reassuring me when i had concerns to the post ops check ups ive had with her. I had a tummy tuck/breastlift with Dr Ali who was very thorough. Everything was explained to me which really took away any fears and doubts I had on the day of my surgery. My stay at the recovery villa was a 10/10. The ladies were soo attentive and very helpful as well. All in all, it was a great experience, I'm happy with my results so far and I honestly cannot recommend Serene enough. Thank you x

21 octobre 2024
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Réponse de Serene Cosmetic

Thank you so much for your lovely and kind review. We appreciate your time ♥️

Noté 5 sur 5 étoiles

Literally the best experience with this…

Literally the best experience with this company, from start to finish I genuinely cannot fault them. I had a rhinoplasty and buccal fat removal and I'm genuinely blown away by the whole process and every meticulous detail they cover. From the quality of the hospital and recovery villas, to the food, the transfers, the lovely staff and most importantly the results I genuinely haven't a single fault.

26 octobre 2024
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Réponse de Serene Cosmetic

Aw, thank you! We loved having you, and it’s awesome to know you had a great experience with our team 🫶🏽🙌🏽🤍

Noté 5 sur 5 étoiles

Highly Recommend

Hi just a quick message to say how well my experience was with Serene cosmetics.
Everything went as planned.
I would highly recommend and will be coming back for further Surgery.
I was so worried flying out and they put my mind at rest completely.
Thank you for making my surgery the best it could have gone.
Thank you so much Rubie x

26 octobre 2024
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Réponse de Serene Cosmetic

You're the best! We’re so glad you enjoyed your visit. Can’t wait to see you again soon 🥰♥️

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