Serene Cosmetic Avis 

261
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

I can not fault serene cosmetics from the first instagram message to the pre op and post op so far I am now 9 days post op and had a ETT and I can not be happier the efforts that the team go to to ma... Voir plus

Noté 5 sur 5 étoiles

Had a great experience with serene. Megan was absolutely lovely so helpful and great with communication. Aftercare was great while I was Istanbul. I am almost 2 weeks post op and have had contact ever... Voir plus

Noté 5 sur 5 étoiles

I had an excellent experience from start to finish. The booking process was straightforward, communication was clear, and I always felt well informed. I recently had breast implant surgery, and the ca... Voir plus

Noté 5 sur 5 étoiles

Megan has been amazing, she made sure she understood what we wanted and gave us all the information needed and then reshared it when we couldn’t find it. Any question we have asked, she’s been abl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique de chirurgie plastique
  2. Dentiste cosmétique

Écrit par l'entreprise

At Serene Cosmetic, we help you research, plan and book cosmetic surgery and dental treatment with our carefully selected partner clinics and surgeons, at prices that make world-class treatment accessible. For over eight years we have guided more than 2,000 patients through their journeys. We know the process can feel overwhelming, which is why you are supported at every step, from your first enquiry through to travel, treatment and recovery. Our Patient Coordinators are fluent English speakers, and many have personally undergone their own surgical and non-surgical transformations, so the guidance you receive comes from real experience of the travel, treatment and recovery process, not just a script. Your journey starts with a free consultation call with your dedicated Patient Coordinator, who remains your single point of contact throughout. All treatment is carried out by our independent partner clinics and their surgeons and dentists, whom we select and vet, so you can focus on your transformation while we handle the coordination.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
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1 étoile

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4,7

Tous les avis

(261)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

So well organised and couldn’t have…

So well organised and couldn’t have asked for better results. Nothing was too much and I wasn’t rushed into anything. I would 100% recommend anyone to serene. Transfers were comfortable, hotel is amazing, dental clinic is clean and everyone is so friendly. One very happy girl :-)

24 juillet 2024
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Réponse de Serene Cosmetic

Thank you so much for such a lovely review ♥️ We appreciate you 🙏🏽🥰

Noté 5 sur 5 étoiles

The best!

I never usually write reviews but the service I received from start to finish has been absolutely incredible. I had to rearrange my surgery due to personal reasons but nothing was too much. Lois accommodated everything and made everything so easy for me. She put me in touch with the best surgeon who has done the most amazing job and I cannot thank her enough. I had my surgery in February and the aftercare I received was great and I had no problems whatsoever. My scars healed perfectly and I was given more creams and medication than I needed just for precaution. After surgery Lois emailed to make sure everything was ok and followed up monthly.
I would 10000% recommendation Serene :)

6 février 2024
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Réponse de Serene Cosmetic

Thank you, thank you, thank you ♥️ You're so kind 🥰 xx

Noté 4 sur 5 étoiles

Positive rhinoplasty

I've had a really positive experience with serene. Communication has always been good. I have found them really Friendly and always so nice regardless of any questions I've had. My surgery was done through comfort zone which for the most part was really good. They really look after you whilst recovering. I found one of the nurses in the villa really rude and when doing my check ups which they do 3 times a day she was really rough and didnt talk to you whilst doing it so made me feel really uncomfortable. She didn't care like the rest of the nurses and staff but that was my only complaint. I honestly couldn't fault my care and I would definitely go through serne/comfort zone again if I ever wanted more procedures.

19 juin 2024
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Réponse de Serene Cosmetic

Thank you for taking the time to write us a review and for your kind words about our team ♥️ Regarding the one nurse at the villa with whom you were not satisfied, we can only apologise on her behalf and please know that we will look into this matter to ensure it does not happen again. Your patient coordinator will be in touch to gather more info from you. We appreciate all feedback given 🙏🏽♥️

Noté 5 sur 5 étoiles

Recently returned from Turkey after…

Recently returned from Turkey after booking my cosmetic surgery with Serene Cosmetic. Lois was very professional and answered all questions I asked her, she made the booking very straight forward, no complications and I would 100% book again and recommend to anyone looking to book cosmetic surgery abroad.
Thanks again!

5 juillet 2024
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Noté 5 sur 5 étoiles

Booking surgery through Serene made…

Booking surgery through Serene made things so much easier. Everything was ready planned for me, all of my questions and any doubts were answered before hand and I was checked in on afterwards. The staff at the hospital itself with comfort zone were so friendly and kept an eye on me around the clock. I’m very happy with my results

13 juillet 2024
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Réponse de Serene Cosmetic

Thank you so much for your kind words. This made us smile ♥️ We appreciate this more than you know ♥️ xx

Noté 5 sur 5 étoiles

I’ve struggled with my weight for years…

I’ve struggled with my weight for years and been on an up and down journey with my weigh loss, I’m not an influencer, I’m a 42 year old mum of two, just trying to live a healthier lifestyle, my sister booked with serene/confort zone and has had procedures twice now with them after the UK botched her boobs and tummy tuck. After seeing her results I decided to booked liposuction 360 for my stomach on my inner thighs, from start to finish Lois the the ceo has been amazing, she’s English speaking and understood what I was wanting to achieve. She regularly checks up on email to check in ok and I can ask her anything. The company arranged everything apart from my flights ( easy to do yourself) when I arrived in Turkey I was picked up by there amazing driver and taken to the most beautiful villa, the staff there were amazing and very attentive. There food was very healthy and tasted amazing, After getting settled in we paid our money and got organised for our hospital trip early the next morning (5am) the hospital was very luxurious the nursing staff and doctors were good, they spoke English but did need my translator app sometimes, I met my surgeon the next day and was ready for surgery, after coming round the staff done regular checks. I didn’t like the hospital food ( I’m fussy) but the nurses arrange for food to be ordered in for me. I had 2 nights stay in hospital where I was encouraged to drink lots of water and to get up on my feet to allow lymph drainage. I then got released to the villa where they had on hand nurses to check you regularly for blood pressure and medication checks.
On leaving day I was given clear instructions on how to use my medication. The driver took us to the airport with no problems.
Anyone thinking of going abroad for surgery I would highly recommend this place. I will be returning next year hopefully for a boob reduction.

5 juillet 2024
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Réponse de Serene Cosmetic

Thank you so much for writing such a detailed and informative review. This is amazing ♥️🙏🏽 We are so glad you're happy. This has made our day ♥️ Thank you again x

Noté 5 sur 5 étoiles

Absolutely fabulous

I would like to express my profound gratitude to Lois from Serene Cosmetics for her outstanding services throughout my surgical journey just over 2 weeks ago.
The booking process was seamless and efficient, all I had to do was to book my flights. Lois was incredibly responsive and provided me with all the necessary information I needed, ensuring that I made an informed decision for both my procedures.

Prior to surgery, I received exceptional pre-operation care. The team provided me with detailed instructions, answered all my questions, and ensured that I was physically and mentally prepared.

On the day of surgery, the team went above and beyond to make me comfortable. The surgical environment was state-of-the-art, and the staff was highly skilled and compassionate. The procedure was performed with the utmost precision and care. Following surgery, the team's unwavering support continued.

Throughout my recovery period, the team provided me with exceptional care and support. At the recovery villa I have been given a dedicated manager and nurses, who were always available to address my concerns. To top it up, Lois was also in touch making sure that everything went well and I was feeling okay.
The whole team's unwavering commitment to my well-being made the recovery process much smoother.

I couldn’t recommend Serene Cosmetics highly enough, I recommend this company to anyone considering cosmetic surgery. Their outstanding services, from the initial booking process to post-operation care made my surgical journey a remarkably positive experience. Their dedication to patient satisfaction and exceptional surgical outcomes is truly unparalleled.

Thank you so much to the whole team that was looking after me and to Lois, who made it all happen! xx

15 juin 2024
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Réponse de Serene Cosmetic

Thank you so much for taking time to write such a detailed and super kind review. We appreciate it more than you know ♥️ Thank you again 🥰

Noté 5 sur 5 étoiles

I had surgery a little over 2 months ago…

I had surgery a little over a month ago & I can honestly say that it’s been the best decision I made. Being 37, recovery isn’t going to be as easy as a 20 year old but I can honestly say that not only the reassurance and professionalism by serene but the care and how hands on they are day to day, long with the aftercare is second to none!

Lois goes beyond her means and is honestly a phone call away around the clock! My recovery wasn’t the easiest but I felt safe and had someone at hand to support me all around the clock.

If your looking for safe, professional and hands on care and information when making such a huge decision then going with comforzone via Serene cosmetics is a no brainier!

19 mai 2024
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Réponse de Serene Cosmetic

Thank you for your positive and kind words ♥️ Your optimism and strength throughout the process has been amazing. We appreciate you 🙏🏽

Noté 5 sur 5 étoiles

Could not recommend enough!

I just had a week ago surgery and I am currently in the recovery process.

The booking process was super easy and Megan who helped with everything was so helpful and caring.

The recovery villa was so clean and the staff working there was so caring. The hospital and nurses were also so nice and friendly, could not be more thankful felt like a princess. Big thanks to Dr. Ali who has done an amazing job, I am so happy with the results. Thank you so much! My boyfriend will go there to do a nose job soon! Could not recommend enough!

19 juin 2024
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Réponse de Serene Cosmetic

This made our day ♥️ Thank you so much and we wish you well in your recovery. We are always here if you need anything at all 😊

Noté 5 sur 5 étoiles

Amazing from start to finish I couldn’t…

Amazing from start to finish I couldn’t thank Megan enough!!

Was so easy to book from start Megan was on hand from my consultation to booking everything was done for me and Megan was at hand with any questions I had no matter how big or small

Arriving in Istanbul I was greeted by a driver took to the recovery villa and every was explained to me, the next day I was took for surgery and the hospital blew me away! So clean and staff were very attentive nothing was an issue, my surgeon Dr Ali Rizza Yildirum was amazing and I’d highly recommend him, he took he’s time and explained everything step by step about my surgery what he would do and what would happen, I showed a picture of what I’d like and he told me he would try he’s best to get my close to the picture as possible but everyone’s body is different so it’s hard to make people look the same. I had a uplift and implants behind the muscle, he told me he would decide on my implant size while I was asleep in surgery as he wanted to do what would be best for me and my body, I trusted him completely and let him decide on everything as this is he’s job and he knows what would be the best for me.

The recovery villa was absolutely amazing they was always staff on hand to help me and the nurses were amazing and checking me over and making sure I took my medication correctly, Sasha was amazing at making sure everything ran smoothly and was very attentive

All in all I’d recommend serene cosmetics for anyone thinking about surgery, I’d never go anywhere else now and have recommended to people already!

20 juin 2024
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Réponse de Serene Cosmetic

Thank you so much for your kind words and putting a huge smile on our faces ♥️🙌🏽

Noté 5 sur 5 étoiles

Serene Cosmetics is the one<3

Surgery can be scary regardless of having to pick the right place and people to handle it, but I am so grateful and glad that I chose to go with Serene Cosmetics.
After speaking with Lois the client coordinator over the phone, it was pure excitement from there on. The support was unmatched and no question was too out there or silly.
The overall experience was more than i could’ve imagined or asked for. The villa provided is kept to a very high standard of cleanliness and friendliness, the hospital is immaculate and the nurses all know their stuff with again no question or request being too much to ask for.
Send your enquiries, book the flights and go!! Don’t hesitate to trust Lois & Serene Cosmetics to take care of everytning for you. Thank you very much now all my friends are jelly lol. Xx

3 juin 2024
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Réponse de Serene Cosmetic

This brightened our day more than you can imagine ♥️ Thank you do much for taking time to leave such a lovely review 😊

Noté 5 sur 5 étoiles

I heard about serene cosmetics through…

I heard about serene cosmetics through my sister that has a client that’s gone to serene cosmetics a couple times now . From start Lois has been attentive good with communication explained everything thoroughly and made me feel so comfortable and in safe hands . All I had to do was book my flights . Before and during my stay in Istanbul Lois emailed me ensuring I was okay. Since I’ve had the surgery Lois has been checking in and any issues she is there to solve . I would highly recommend if you’re looking for surgery to go with serene cosmetics . May I add the hospital and the nurses and doctors were amazing so amazing 5* treatment . Thankyou so much Lois.

15 avril 2024
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Réponse de Serene Cosmetic

Thank you so much for this beautiful review ♥️ We appreciate you taking the time out of your busy day to do this for us 🙏🏽

Noté 5 sur 5 étoiles

I’m 1 week post op

I’m 1 week post op, I had a tummy tuck and breast uplift and implants. I have to say from start to finish the whole process has been so easy! My coordinator Louis has been absolutely amazing with answering any questions I have and putting my mind at ease. The staff in the recovery villa were so lovely and kind, did a great job of looking after me. My surgeon has done a better job than I could have even dreamed of! I would highly recommend anybody to use Serene if they’re looking at having surgery.

9 juin 2024
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Réponse de Serene Cosmetic

Thank you for your wonderful review ♥️😊 We’re so happy to hear you enjoyed your experience with us. Your feedback is greatly appreciated! 🌟






Noté 5 sur 5 étoiles

Cosmetics with serene is a big fat YES

Hi everyone who’s thinking of cosmetic surgeries with the lovely serene cosmetics . Don’t hold off any longer book your flights !! The level of care I received from these is phenomenal. From the hospital say to the surgery to the recovery villa I rate them 100 out of 10 like they are amazing . I booked with Lois she went above and beyond in ensuing my need where met so thank you so much girlie . Honestly outstanding services . Thank you so much xxxxxxx

18 juin 2024
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Réponse de Serene Cosmetic

Thank you so much 🫶🏽 This made our day ♥️

Noté 5 sur 5 étoiles

Honestly honestly over the moon i cant…

Honestly honestly over the moon i cant thank them enough from start to finish with everything always there for any questions whenever i needed! And other than my flights they booked and arranged everything!! Im soo happy with my treatment too its been my second time there and ill definitely be going back in future! Thanks you for everything again and everyone at serene!

2 juin 2024
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Réponse de Serene Cosmetic

Thank you for trusting us yet again with your procedures. We loved having you back and your loyalty and trust means more to us thank you know ♥️

Noté 5 sur 5 étoiles

After being recommended to serene…

After being recommended to serene cosmetics I decided to go ahead and get breast implants. They was amazing from start to finish and made my whole experience stress free. I would definitely recommend serene cosmetics to anybody and would come back myself !

19 mai 2024
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Réponse de Serene Cosmetic

We appreciate your positive feedback! It’s wonderful to know that our service met your expectations. Thank you for choosing us! 😊♥️

Noté 5 sur 5 étoiles

I highly recommend Serene Cosmetics I…

I highly recommend Serene Cosmetics I had the best experience. Im so happy with my results! All the staff are super friendly, caring, supportive. I had a fantastic experience and so glad I went with them!!!

14 mai 2024
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Réponse de Serene Cosmetic

Thank you for your lovely review 😊 We’re so glad to hear you’re happy with our service. Your support means the world to us! 🙏

Noté 5 sur 5 étoiles

After years of following serene…

After years of following serene cosmetics on insta I decided to go ahead with my breast uplift and implant procedure with this company. My coordinator was Megan. Megan has been with me every step of the way and always available to answer my questions helpful and friendly even when I emailed and told her I’m scared she assured me .
From the hospital to the recovery villa the staff were fantastic could not do enough for you . I already planning my next procedure 🤭

21 mai 2024
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Réponse de Serene Cosmetic

Thank you so much for your kind words 🙏🏽 We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority! ♥️

Noté 5 sur 5 étoiles

Amazing experience thank you so much!

I had a breast augmentation and uplift and I couldn’t be happier with my results. Serene Cosmetic managed everything for me so the process was completely stress free. They were in constant communication with me to check in and update me throughout the whole booking process, the actual surgery and the recovery process. The surgery providers Comfort Zone were also incredible. The hospital and recovery villas were immaculate and the staff were so friendly and helpful. I’m particularly very thankful to my surgeon who listened to exactly what I wanted and gave me the most perfect results. Thank you so much!

14 mars 2024
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Réponse de Serene Cosmetic

Thank you for leaving us such a lovely review ♥️ This makes us so happy 😁

Noté 5 sur 5 étoiles

Was looking on getting dental work done…

Was looking on getting dental work done for some new teeth, got in touch with serene cosmetic, an from the word go they made it all happen, no issues to big or to small they helped in every area. Can not thank them enough for there service thank you again

24 mai 2024
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Réponse de Serene Cosmetic

Thank you so much 🙏🏽🙌🏽♥️

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