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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pêche
  2. Magasin de pêche et de chasse
  3. Magasin de vêtements et d'articles de plein air
  4. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

900 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, super fast delivery.

26 avril 2023
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Réponse de Serious Fishing

Thanks for the review Ronan!

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, there was a small hold up in postal services, the company did their best as it was out of their control, and kept me informed

22 avril 2023
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Réponse de Serious Fishing

Many thanks for taking the time to review Serious Fishing Malcolm!

Noté 1 sur 5 étoiles

I placed an order I think it was on the…

I placed an order I think it was on the Wednesday. I later received an email giving a delivery date of the following Monday. The item did not arrive, I was told that the item was out of stock. When I asked for a refund, I was told it could not be processed till the following week.
Working back the first issue I have is
I find it hard to understand how a girl being off work cripples your ability to process financial transactions, I take it you are still able to process incoming orders.
Second issue is why did you send a conformation email which contained a delivery date as well as the information that the item was out of stock.
Finally whatever the reason for that was why did you not send an email to that effect instead of leaving me to be disappointed on the Monday
Kind
Regards
John Reidpath
P s
You will need to excuse the format of this email as I am presently in hospital with pneumonia and my thought process is not what it should be

5 avril 2023
Avis spontané
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Réponse de Serious Fishing

Hi John. I am very sorry to hear of the issue with your order. We currently use third party warehousing for some goods which should note below the add to basket button they "will ship in approx. 5 days" and we would usually send an email update if it goes beyond this advised timeframe.
I am also sorry to hear the member of our team was unable to assist as expected. They were covering our customer service department that day and may not have been familiar with the process. We will ensure this does not happen again.

Noté 5 sur 5 étoiles

The fishing lures I ordered from this…

The fishing lures I ordered from this store are exceptional. They arrived quickly, and their realistic designs have proven irresistible to various fish species.

14 avril 2023
Avis spontané
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Réponse de Serious Fishing

Thanks for the review Sienna!

Noté 5 sur 5 étoiles

I was looking for a 5 wt fly rod and on…

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything else I could find.
I placed the order about 7 pm wednesday evening, it was acknowledged on Thursday morning and the rod arrived from Northern Ireland just after lunch on friday.
Fantastic Price
Fantastic service
Well done DHL and the rod has had two outings abd performed magically each time.
Well done Serious Fishing

19 avril 2023
Avis spontané
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Réponse de Serious Fishing

Many thanks for the review Douglas! We're pleased to hear the rod arrived promptly. Tight lines!

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery, great quality, will use again

30 mars 2023
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Réponse de Serious Fishing

Thanks for the 5 star rating Steve!

Noté 3 sur 5 étoiles

I bought the waist waders but they are…

I bought the waist waders but they are tight at the knee when bending down. The next size up would be too big.

30 mars 2023
Avis spontané
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Réponse de Serious Fishing

We're sorry to hear you were not happy with the sizing of the product. I believe a member of our customer service team has responded to your email and awaits your response - if you prefer to return the product we would be happy to advise.

Noté 5 sur 5 étoiles

Great service, fast delivery

Great service, greys GR40 9ft #5 fly rod good but section alignment dots don’t match up on the handle section. Medium action just what I wanted to protect fine tippets, didn’t want a fast action stiff rod. Delivery was very quick.

23 mars 2023
Avis spontané
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Réponse de Serious Fishing

Thanks for the review John. We're pleased to hear you were happy with delivery! If there are any unexpected issues with the product please do not hesitate to reach out to our customer service team who would be happy to help.

Noté 5 sur 5 étoiles

great customer care .

resolved the issue i had with order fast !.

20 mars 2023
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Réponse de Serious Fishing

Thanks for the review. We're pleased to hear a member of our team assisted with your query promptly. We're always happy to help!

Noté 5 sur 5 étoiles

Great service

Great service. An item in my order was out of stock but they sent the order in two batches to make sure I got it in a timely manner. Thanks!

1 avril 2023
Avis spontané
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Réponse de Serious Fishing

Thanks for the review James. We're pleased to hear the order arrived in a timely manner!

Noté 5 sur 5 étoiles

Bought 2 new Rio lines ,great…

Bought 2 new Rio lines ,great price,look and feel great in hand ,not been out fishing yet but know these lines will do the job just great

4 avril 2023
Avis spontané
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Réponse de Serious Fishing

Thanks for the review Gary. We hope you enjoy using the lines!

Noté 3 sur 5 étoiles

This arrived very late

This arrived very late - too late for the actual trip for which it was needed

3 avril 2023
Avis spontané
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Réponse de Serious Fishing

Hi Anthony. I am sorry to hear the order did not arrive for your trip. I note a member of our team had reached out to you in March to check if the item was still required due to a stock delay and awaited confirmation. If you prefer to return the item please do get in touch.

Noté 4 sur 5 étoiles

I recently ordered a fishing reel from…

I recently ordered a fishing reel from this company and was very pleased with the quality of the product. The order was completed promptly, and I appreciate the company's attention to detail.

20 mars 2023
Avis spontané
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Réponse de Serious Fishing

Thanks Emma. We're pleased to hear you were happy with the reel!

Noté 5 sur 5 étoiles

Good Service and Competetive Prices

As the title says Good Service and Competitive Prices. Plus they are relatively local which is also good.

2 mars 2023
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Réponse de Serious Fishing

Many thanks for the positive review! Hope we can be of assistance again soon!

Noté 4 sur 5 étoiles

The communication regarding my order…

The communication regarding my order status was all in good time. The tracking of my order was presice and I recei ver exactly what I ordered. Around my parts light gear is hard to find. Especially if you're. Being specific in your needs. Most fly Fisher's are after Atlantic salmon and all the fly shops gear to 7+ weight fly gear.

26 février 2023
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Réponse de Serious Fishing

Thanks for the positive feedback Patrick. If we can be of further assistance, please do not hesitate to get in touch.

Noté 5 sur 5 étoiles

Greys Czech Nymphing Combo

I'm very pleased with the Greys Czech Nymphing combo bought online from Serious Fishing. The price was competitive and the product arrived promptly, well-packaged and meeting all my expectations. Thank you.

3 mars 2023
Avis spontané
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Réponse de Serious Fishing

We're pleased to hear you like the product Simon! Many thanks for taking the time to review Serious Fishing!

Noté 1 sur 5 étoiles

Waiting 3 weeks, nothing yet?

I have been asked to review Serious Fishing, but I haven’t received my order yet. This is despite all that I order showing as in stock. I have been waiting 3 weeks now.

24 mars 2023
Avis spontané
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Réponse de Serious Fishing

Hi Mr Lowther. It appears one of the flies you selected notes on our site it "will ship in approx. 5 days" just below the add to basket button. My apologies as it has taken beyond the usual timeframe but I note a member of our team is keeping you updated via email. Please do not hesitate to reach out to us if we can assist further.

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