Servbank Avis 

After forgetting to make a payment for the first time , on top of never being late, the Serv Bank associate who worked with me was absolutely Great . He understood, and was very pleasant to work with in order to resolve my mistake . Thank You Serv Bank for this Associate of which I do regret not remembering his name, but I’m sure you can look this Associate up. He did great, and was completely supportive and understanding.

Great job on the call. Very professional and helpful. I could understand what she was saying and she was very clear with the information she was providing.

As a client I want you forbearance Shelly who is my contact person has been very helpful very knowledgeable and very kind when you're going through financial stress it is good to know that the mortgage company that you have still have some compassion for its clients and I appreciate that I appreciate her so much for being kind

this place sucks they wont prove who they are,,thier caller id says they arent who they say they are....they want you to prove who you are everytime you call but wont prove who they are...when you call the real servbank number they say they have nothing to do with the mortgage part of the company..when they took over on my loan they didnjt transfer my automatic payments and are charging e late fees for something that is thier own faults....i advise everyone who had a mortage with servbank to sue them over thier caller id and misidentfying who they are.....

Experience was great with excellent feedback and processing regarding escrow questions!

Great service!

Very good with my needs

When Servbank first took over for TMS, I was mortified by their customer service. However, since then, I must say they have improved tremendously and it feels like TMS again. Customer care matters and I am glad they got it, and improved it since.

The people are great to work with but a little frustrating when documents aren’t sent.

Maria was very helpful when I called to extend my forbearance. She advised me my options and made me feel comfortable with my decision. She truly cared about me as a client and wanted to help me with my loan. Will definitely recommend them to all my clients. I’m a realtor.

Servbank transferred my loan and reported it closed causing my credit report to go down 28 points. The phone number will not let me through since the acct is closed. I have filed a dispute with transition and equivalent

Helpful, to the point , great service support A++

Servebank has been very helpful through out my process. They serve with understanding and compassion.

Not a very good bank to work with. I have I have had a home loan with this company for 7 years, I’ve never had a late payment. I recently got laid off from work and I’m in between jobs, and they won’t even do a payment deferment to help me out. They told me to wait till the payment was a couple days late to apply for a deferment just to say they don’t offer them and then change me a 45 dollar late fee. This is a garbage bank with high apr’s. I will never use them Again…

The entire team at Servbank have always helped me out tremendously!

Every time I call I get the friendliest service and assistance. Thank you!

The young fella I spoke with was very helpful and respectful. I want to thank him for the help.

The customer service team was amazing. They made sure all my questions were answered quickly, efficiently, and all the people I spoke with were very kind and professional.

The service I received was fast, efficient and professional and I got all of my business taken care of in one phone call.

Great Service