ServevastDirect.co.uk Avis 

Ordered a part for my oven, it arrived next day!! Fantastic many thanks

Explained problem online and received accurate part identification. Item arrived a little early, well package and fitted by me without difficulty. My second purchase and this company now my GO TO supplier for my SMEG!

We ordered it an that was easy delivery was quick an well packaged.

I needed a replacement door seal for my SMEG oven which was an older model. Servevast ordered this quickly from Italy and kept me informed throughout the ordering process right up to when it was delivered to my door. Thank you for great service.

Brilliant service, I really didn’t know how to order a door seal, I went onto the company’s website, used an online chat service and I can honestly say the lady at the other end was brilliant. I sent her a photo of what I required she immediately got details and all I had to do was go on the link she provided and order. Even though my oven is no longer available I have got the seal I needed and delighted with the service.
Very happy customer

The Wok burner on my 26 year old SMEG SER34AX1 hob had basically burnt out, literally the centre part had become detached. I contacted
smegspares.co.uk (the brand name for ServevastDirect.co.uk) and amazingly I found I could still get a new Wok burner to fit my old hob. Then they told me for a few quid more I could get the entire SER34AX1 Burner Kit to replace all 4 burners. The only drawback is they had to order it from Italy, and it would take 2 weeks. That was no problem and it arrived today, 2 weeks later, only £5.82 delivery. Saved me having to get a completely new hob and having it installed properly, probably around a further £300. So thanks Smeg for being green and keeping old spare parts for your old hobs, and thanks Smegspares for your help & advice and great service hopefully giving my Smeg hob another 25 years of life.

Once the correct SMEG part number was determined with the help of SMEG UK, the order was promptly placed and received the next day by Royal Mail.

Excellent communication.
Because our SMEG oven is over 20 years old they advised it may be back ordered and come from Italy.
Ordered Saturday and arrived today.
Thank you so much for my lovely new shelf and 10% off next order.
Side panels here we come and being ordered.

Fantastic service part arrived within 24 hours. would definitely use this company again highly recommended

Reasonable price, good communication and prompt delivery, well done.

Excellent service. Always kept informed throughout the order and delivery process. Would highly recommend.

Great response from the initial query about a replacement Waveguide Cover for my microwave. Then the subsequent ordering process of the part was really easy.
Super customer service thank you very much. My part has arrived and I also see that you have given me a 10% discount code for a future order.
Thank you very much.

Placed an order on 11th July. Not heard anything and when I have checked the status is "Backordered Freight", which suggests to me they do not even have the part to send me!

Website was confusing causing me to order an incorrect part part but email response was very good and correct part arrived very swiftly.

Great company. Sourced a hard to get part for my fridge freezer. I was kept fully up to date with my orders progress and delivery. No hesitation in using again.

Helpful staff, correct product arrived on time and in perfect condition. Still not sure why original didn’t last 2 years and wasn’t covered under warranty.

Item was out of stock and had to be ordered from Italy. I was informed and given a choice to wait or get refunded. I chose to wait and sure enough I received my part as promised.

New SMEG range oven arrived with missing main oven rack. Contacted SMEG who were great. Replacement arrived in two days. Great service.