I honestly can’t thank Tom enough for everything he did for my family. We had run out of options and were feeling overwhelmed, but from the moment he started helping us with our loan application... Voir plus
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The customer service team was very helpful and they were able to support us so well thank you to our loan agent guy he was so polite, friendly and helpful
Great customer service and response times, very good experience. Website could do with a bit of work, but the service was great.
Thanks, Tom, for all your help and support. Top service as always, professional, reliable, friendly and always happy to help. Great!
À propos de l'entreprise
Écrit par l'entreprise
Share My Loan is a loan lender with a difference, providing affordable joint loans to borrowers in the UK. We have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere. As with all reputable UK loan lenders, we’re authorised and regulated by the Financial Conduct Authority (FCA). The FCA ensures that we comply with their rules and guidance, that we treat our customers fairly and that we lend responsibly. This means that at Share My Loan we always make sure both borrowers can afford the loan repayments as each borrower will be jointly and individually responsible for the loan. This means that each borrower will be fully responsible for ensuring that the repayments are made until the loan has been paid in full. We take our status as a responsible lender very seriously, and we’re proud to be helping responsible borrowers.
Coordonnées de contact
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, Royaume-Uni
- 01603 391182
- customerservice@sharermyloan.co.uk
- sharemyloan.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Plain sailing from start to finish
Plain sailing from start to finish. James guided us every step of the way explaining and answering any questions. 1st class service
Meda was extremely helpful and…
Meda was extremely helpful and explained everything in a way which was easy to understand
Adam
Adam who dealt with my case was amazing, felt at ease throughout the whole process
James was absolutly brilliant 🤩 today
James was absolutly brilliant 🤩 today, talked me through everything from start to finish and put me at ease. A**********
Its smooth and easy but interest rate…
Its smooth and easy but interest rate is to high
Excellent and supportive service
“I had a very positive experience. The team was helpful, professional and supportive throughout the process. I really appreciate their help and the clarity they have provided. Thank you for the excellent service.
Straightforward process
Straightforward process, Tom was really helpful, he explained everything clearly. The decision and receiving the money was all on the same day.
Very helpful and thorough
Very informative, transparent and friendly from the get go. Also very quick in response and if there was any additional information needed, it was handled professionally and personable. A big shout out to Christie who was a big help and made all information needed clear and concise when any questions were asked.
It was really pleasant
It was really pleasant, Ema was very understanding. I explained the purpose of my loan, she made sure to ask if my financial situation will be better from taking this loan. I felt that was honourable from her.
I'm satisfied with the service I…
I'm satisfied with the service I received from the firm. Speaking with the David and team helped me find exactly what I was looking for. Thank you David
Emma was brilliant helped me understand…
Emma was brilliant helped me understand everything she was very helpful and patient
David was fantastic Quick response time…
David was fantastic Quick response time , explained everything .
"I recently applied for a loan
"I recently applied for a loan, and Adam was incredibly fast and helpful throughout the entire process.
It was very clear and informative…
It was very clear and informative regarding the service that was being offered. Informative, professional and polite staff.
All questions asked clearly.
Good company, would recommend
David was our customer service agent fella and he was sound as a pound, friendly and incredibly helpful. He worked really hard to get my stuff sorted last minute before the close of the day which I'm incredibly grateful for. And when things didn't work out for the original plan we had he very quickly sorted out alternative arrangements that helped me get what I needed. Top bloke, very helpful company.
Do be aware of high APR.
Joint loan
A helpful experience in getting a joint loan with my stepson very thourgh & accommodating checking out our credit information & our details Ema & staff were lovely & everything was positive & in order for the loan to process we were well satisfied & looked after.by share my loan.
Kind Regards.
Chris Spellman
Terrible response times and random repayment dates.
First loan repayment taken on a different day than stated on the contract, which itself was a completely different day than stated on the email send with the contract. Emailed regarding my concern, but once the loan has been accepted and sent to you, there is no response at all. Been waiting over 5 days now, which is unacceptable customer service.

Réponse de ShareMyLoan
Adam
Everyone who I spoke to was very understanding and helpful, commutation between us was brilliant and they are very quick and efficient. Can’t thank the team enough helped me and my family through a difficult time.
I was blessed with dealing with a lady…
I was blessed with dealing with a lady called Ema, she was very friendly, helpful and professional. Interacting with her to help get a loan worth me recommending share my loan to others. Thank you very much Ema
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