I honestly can’t thank Tom enough for everything he did for my family. We had run out of options and were feeling overwhelmed, but from the moment he started helping us with our loan application... Voir plus
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The customer service team was very helpful and they were able to support us so well thank you to our loan agent guy he was so polite, friendly and helpful
Great customer service and response times, very good experience. Website could do with a bit of work, but the service was great.
Thanks, Tom, for all your help and support. Top service as always, professional, reliable, friendly and always happy to help. Great!
À propos de l'entreprise
Écrit par l'entreprise
Share My Loan is a loan lender with a difference, providing affordable joint loans to borrowers in the UK. We have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere. As with all reputable UK loan lenders, we’re authorised and regulated by the Financial Conduct Authority (FCA). The FCA ensures that we comply with their rules and guidance, that we treat our customers fairly and that we lend responsibly. This means that at Share My Loan we always make sure both borrowers can afford the loan repayments as each borrower will be jointly and individually responsible for the loan. This means that each borrower will be fully responsible for ensuring that the repayments are made until the loan has been paid in full. We take our status as a responsible lender very seriously, and we’re proud to be helping responsible borrowers.
Coordonnées de contact
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, Royaume-Uni
- 01603 391182
- customerservice@sharermyloan.co.uk
- sharemyloan.co.uk
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Ema's customer service was fantastic
Ema's customer service was fantastic; she handled my application with a gentle professionalism. I highly recommend this company if you're struggling to secure a loan elsewhere. Overall a great experience that produced one happy customer.
The prompt release of the money was…
The prompt release of the money was quite amazing.
Had a great experience communicating…
Had a great experience communicating with them; they're extremely courteous and provided professional assistance. Overall, I'm highly pleased.
Thanks Ema great service lovely person
Thanks Ema great service lovely person
Nice customer service very helpful and…
Nice customer service very helpful and clear information
Very good helped me with everything and…
Very good helped me with everything and was very nice
Quick and easy
James was a great help with organising…
James was a great help with organising and processing everything was on point with communication and was very professional will highly recommend
Converse
Tom
I must say is umistakenably an expert his customer service skills are exceptional and his vocal delivery of all the neccersary criteria's and terms over the phone was outstsnding with clear and precise accuracy in what he had to tell us and consideration to anything needed explained.
Well done Tom
5 *****
The process of getting the loan was so…
The process of getting the loan was so easy and the team member(Adam) was so friendly and good.
Great customer service kept in contact…
Great customer service kept in contact through out the process
Professional service
Professional service
Thoroughly went through everything so we understood all aspects.
James was very polite and explained everything to my daughter and I.
Thankyou
The sales team were amazing with…
The sales team were amazing with helping with the progress of the application and understanding also gave good advise, Tom was very polite and gave great detail to my loan and the process of my loan guiding me step by step with linking accounts and financial information for me to give I would come back to yous again if I deal with Tom good customer service
Very helpful and easy to talk to
Very helpful and easy to talk to. Also, process was done professionally
Tom was excellent throughout and made…
Tom was excellent throughout and made the whole process comfortable, his customer care is second to none.
Very easy to talk to and also very…
Very easy to talk to and also very polite helped me out professionally all in all very satisfied
A very caring hands on approach to our…
A very caring hands on approach to our loan approach. All done and dusted with in a few hours and the release of the money. Thank you very much Tom . Definitely recommend this company. With a fair and easy to pay back interest rates.
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