Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my custo... Voir plus
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Lisez les avis des autres
I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut dryi... Voir plus
I really was blown away at how fast the shipping is, considering I live on the other side of the US. All communications were fast, concise and painless. I LOVE my new table and accessories - all mat... Voir plus
Fedex damaged dryer/shipping box split open. Shernbao refused to send return tag even tough multiple photos were sent of box prior to opening. Accessories missing due to opened box. Sent 6 or 7 ema... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies. We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc. We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business. In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Coordonnées de contact
910 Canal Pl, 91746, City of Industry, Etats-Unis
- 626-549-1212
- info@shernbaousa.com
- shernbaousa.com
4,1
Bien
227 avis
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I'm satisfied with the service provider
I'm satisfied with the service provider
31 décembre 2025
Avis spontané
I order the wrong blade for clippers
I order the wrong blade for clippers. I reached out to Customer Service and they took care of it! Easy. No hassle. Will buy from them again.
27 juin 2023
My order never arrived and it's been 1…
My order never arrived and it's been 1 month and a half. No ability to track my order and customer service did not have any more information other than its on its way. Would like a refund as I've missed the entire season and was relying on it to come
27 juillet 2023
Shipment tracking wasn't accurate
Shipment tracking wasn't accurate, look forever to ship and did not receive my free clipper. Tables are nice quality though.
27 juillet 2023
Took almost two months to process my…
Took almost two months to process my order and ship. When I finally reached out to return since I no longer needed the item, the return process is just as long before sending me a return label to ship back.
Other than the business admin problems, the actual Shernbao dryer is great.
26 juillet 2023
You never responded to my question the…
You never responded to my question the glass on the led electric table broke and I asked if there was a replacement and never received a answer
18 juillet 2023
Wind switch
I called to get instructions on replacing the wind switch. Was told that they would have to check to see if a video could be made and that they would call me back. Never got a call back, never got instructions or a video. Why would you sell replacement parts and not give instructions on how to actually replace the part?
25 juillet 2023
When I needed a new dryer
When I needed a new dryer, after buying 6 Wall mounts, I was not given help as I did not want to mount a new arm. I did however figure out on my own that I could put one of my older (2015) model wall mounts onto the same wall mount fitting attached to the wall.
I was totally ready to order a new one, if you would have suggested this, I would have ordered. Instead I was told that the new 921 would not fit the arm of the older 921 purchased in 2019.
22 mars 2023
Absolutely perfect from ordering to…
Absolutely perfect from ordering to delivery! The attachments were a perfect fit.
26 juin 2023
Great quality clippers & scissors
The cordless clippers and the scissors are top notch. I cut my 2 Shih Tzus hair on one charge and I still have 3 bars on the display. I have a corded Andis clippers and I don’t think I’ll have a need for them so I’ll just put them away.
24 juin 2023
Almost always a positive experience
Shopping on the website was easy. The product is generally delivered in a timely manner. We have only had one issue with anything we've ordered from Shernbao, and it wasn't their fault entirely. We're not off this company or their products by any means and will be checking in for any needs they can meet going forward.
21 juin 2023
Good service very friendly
20 juin 2023
The best brand !!!!
19 juin 2023
Delayed shipping and no free gift as promised
Over a week went by after placing my order before I was contacted letting me know that the tub I had ordered wasn’t in stock. I was promised a free gift with my order for the delays and there was not one. It took over a month from my original purchase date for my items to come in. I will say, once I was notified of the items being shipped, they got here in just a few days.
19 mai 2023
Love your products
30 mai 2023
Highly recommend!
Shopping experience and delivery was amazing. I love my products I purchased, but my grooming table came with a few dents. Besides that I love shernbao.
19 mai 2023
Exceeded my expectations
Ordering was easy, and my product was delivered quickly and in excellent condition. The product exceeded my expectations. Such a sturdy table!
18 mai 2023
Great products
Great products, delivered when promised, and we are happy with our very large purchase!
20 avril 2023
Very good product
17 avril 2023
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