Got a call from Neil as I had filled questionnaire incorrectly and he advised SHL would need to do another test and he would post another kit out , he was very friendly, profess and most of all reassu... Voir plus
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Lisez les avis des autres
This is a brilliant service. It’s fast, very responsive and provides informative, personalised help when needed and peace of mind when it is not. And it’s free!
This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussi... Voir plus
They offer a great service, not only notifying you about the regular tests but also following up with you in case you need treatment or have any further questions. Really make you feel taken care of e... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Sexual Health London is the new online sexual health service for Londoners and is ideal for people who want a convenient test without needing to visit a clinic.
Coordonnées de contact
S9 1EP, Sheffield, Royaume-Uni
- shl.uk
4,8
Excellent
353 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing Experience
A quick, easy and convenient service. I like how they send you checkup reminders. Today I spoke the most pleasant advisor regarding recent enquiries. Very professional explained everything in lamen terms, just such a nice experience. Thank you x
24 septembre 2024
Avis spontané
Very helpful and quick to answer.
20 septembre 2024
Avis spontané
Excellent service all the time
20 septembre 2024
Avis spontané
Speedy and free testing and medication
Speedy and free testing and medication. Quick and detailed responses to inform me on medication and testing related questions and help seems very readily available if you reach out. Great service.
6 septembre 2024
Avis spontané
Was very helpful and discreet
Was very helpful and discreet. Great service. Will recommend to everyone who needs a Sexual Health Test and treatment.
27 août 2024
Avis spontané
Easy to use but can sometimes take longer than hoped
It is a very easy-to-use website and communication is very good. Clear instructions, FAQs etc. - text messages etc. However, a couple of things to note:
1) Despite me always ticking the box to say I'm not comfortable doing the bloods, they still always provide me with the equipment. I feel like this could have gone to someone who was actually going to use it, and makes me feel conscious about wasting resources. There should be a hard option to opt out of the bloods so that one only receives the urine and swab kits.
2) Depending on what day you post, it can be a bit of a waiting game as Royal Mail speed can really vary. I've had it before where I've posted on a Monday and had results back by Thursday; equally, I've had it before where I've posted on a Monday and not had the results back until the following Monday. I miss being able to just do the swabs then and there in the clinic to cut out the additional time and costs associated with posting.
27 août 2024
Avis spontané
Really quick service
Really quick service, very professional and discrete. I recently tested positive for something and they checked in to ensure I was receiving treatment. Love their service!
23 août 2024
Avis spontané
Reliable and fast service
I have always had great experience with SHL. Very fast and reliable service.
10 août 2024
Avis spontané
no appointments neccessary
I have been using this service for a number of years now and the service provided could not
be better in terms of the convenience and efficiency. No need for appointments and no waiting in waiting rooms. The collecting of samples could not be simpler and the results are quick. No embarrassing consultations and its very discreet and its free.
very happy with this service
8 août 2024
Avis spontané
My experience was great because I was…
My experience was great because I was able to speak to someone who helped me feel at ease. She was very kind and she helped me feel better about my situation. I hope to speak to her soon as I felt comfortable while speaking to her.
7 août 2024
Avis spontané
Help me to sort my problem out
2 août 2024
Avis spontané
The guy who did my blood test was…
The guy who did my blood test was friendly and kind. He made me feel at ease and I didn’t feel judged at all. Thank you
26 avril 2024
Avis spontané
Very efficient and easy to use
Very efficient and easy to use. Customer service was great too
1 août 2024
Avis spontané
Very satisfy with the follow up
Everything was perfect from the start to the end
30 juillet 2024
Avis spontané
Excellent service
Excellent service. Fast, responsive and friendly.
Thanks
29 juillet 2024
Avis spontané
Best free STI service for Londoners
Fast, reliable, discrete and confidential. Fast results, and their website is very helpful and easy to use. The staff follow up after your results to keep you and their records updated.
24 juillet 2024
Avis spontané
Great service to be on top of your health conveniently
Convenient, quick, informative, confidential and great service to be on top of your own health and put your mind at ease.
23 juillet 2024
Avis spontané
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