Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... Voir plus
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Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... Voir plus
L'entreprise a répondu
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... Voir plus
À propos de l'entreprise
- Fournisseur d'équipement de nettoyage et d'entretien
- Fournisseur de produits de nettoyage
- Grossistes en produits chimiques industriels
- Fournisseur d'équipements de vide industriel
Écrit par l'entreprise
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Coordonnées de contact
6, 18 Empress Rd , SO14 0JU, Southampton, Royaume-Uni
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4,2
Bien
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great product
24 avril 2026
Great Products , just slow service
Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowledge that I had to get in touch with them to chase my order...If product was out of stock between those times the company should've informed me and that would've be fine , but heard nothing from them..Maybe I should've chased my order sooner... Can't fault the quality of products they sell.
2 avril 2026
Very easy website to find items i…
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
1 avril 2026
Very pleased with the prompt delivery…
Very pleased with the prompt delivery and product
5 janvier 2026
Excellent Service
Fast processing of order and quick delivery. Amazing service as always!
3 janvier 2026
Superb service
Superb service - quick and easy to navigate website. Order acknowledgment; delivery updates and items arrived the following morning.
Fantastic service and a company I will wholeheartedly recommend to friends and have no hesitation using again.
Brilliant - thank you!👍😊
27 octobre 2025
Company sent wrong products but could…
Company sent wrong products but could not offer a refund or solution that suited our business.
17 octobre 2025
Avis spontané
Excellent Service
Excellent web site, informed out of stock but would be delivered within 3 days and arrived on time. Very helpful would recommend.
24 septembre 2025
The driver today in w3 with plate…
The driver today in w3 with plate number hy24ukc driving very fast and danger looks like he was drunk😡
30 septembre 2025
Avis spontané
Réponse de Wessex Cleaning Equipment and Janitorial Supplies
Thank you for bringing this to our attention. I’m very sorry to hear about your experience today with one of our vehicles. Safety is something we take extremely seriously, both for our drivers and the public.
I’ve passed your comments straight to our Fleet Manager, who will investigate this as a priority. All of our vans are fitted with AI road-facing vehicle technology, which will allow us to review the incident accurately. To help us pinpoint the right timeframe, could you let us know roughly what time this was witnessed?
We’ll make sure this is fully reviewed and any appropriate action taken. Thank you again for taking the time to let us know, and please be assured we are committed to the highest standards of safety on the road.
Always Easy and Service is Great
Online platform is easy to use and deliveries come without any issue normal Wessex service five stars.
31 juillet 2025
Who packed my package? Lessons required.
I was a little shocked by the standard of the package. Amazed that it actually arrived! Considering the contents this was unacceptable as there was a big dent in the top and as it contained four boxes one of which was lying on its side. The standard of the actual box was not suitable for the contents. Fortunately no individual box was damaged a blessing seeing what was in. This has to be the worst packing that has arrived at my door.
2 juin 2025
Trusted company
This is the first time I have bought One Stop drain cleaner from this company. I am very happy when I have received my order. Fast delivery and well packaged 📦. Thank you.
8 mai 2025
lack of effective communication
lack of effective communication
you do not stand by your word
when you are taking order you do not know what you have in stock
8 mai 2025
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