I purchased a bed from EZ living and used the Humm facility. It was so easy, answered the questions asked online and by the time I left the shop, within an hour, maybe 2 I'd got confirmation that I ha... Voir plus
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Lisez les avis des autres
I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.... Voir plus
L'entreprise a répondu
Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Spec... Voir plus
L'entreprise a répondu
I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Coordonnées de contact
121 Harrington Street, 2000, Sydney, Australie
- shophumm.com
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have loan before in HUMM
I have loan before in HUMM
I don't miss payment and now last 1.5 years always declined! This company a bull shit! Never again!
6 août 2026
Avis spontané
Réponse de humm Classic
Hi Vivien,
Many thanks for your lovely review.
We are happy to know you received such a great service from Lee, and we will pass your kind words to them.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
I purchased a bed from EZ living and…
I purchased a bed from EZ living and used the Humm facility. It was so easy, answered the questions asked online and by the time I left the shop, within an hour, maybe 2 I'd got confirmation that I had been approved. So quick and easy and completely hassle free. A great way to purchase higher end price items.
1 août 2026
Avis spontané
Réponse de humm Classic
Hi Debbie,
Many thanks for your most valuable feedback.
We are absolutely thrilled to know you have been enjoying our service.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Réponse de humm Classic
Hi JoyMarilou,
Many thanks for your lovely feedback.
It's great to know our service met your expectations and beyond.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The process was quick and very easy
The process was quick and very easy, 100% recommended
30 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Fernando,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
My experience was good, fast, easy & seamless.
My experience was good, fast and easy.
30 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Fa,
Many thanks for your lovely feedback.
We are thrilled to know our service has met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Went easier than I expected .The most…
Went easier than I expected .The most impressive thing about it is the non interest.Well done guys
29 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Labby,
Many thanks for your compliments!
We are thrilled to know your experience with humm was so smooth and effortless. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
They are crap to go for loan with it…
They are crap to go for loan with it took a week for them to tell me they needed more papper work there bank app don't work there call center staff don't know what there doing one said they got the papper work and next one sail no not got it I do not recommend going with the unless u want a bit pain
2 août 2026
Avis spontané
Réponse de humm Classic
Hi Dale,
We're sorry to hear about your experience and understand how frustrating it would be to receive conflicting information and delays during the application process.
In some cases, additional documentation may be required to assess an application, however we appreciate that clear and consistent communication is important throughout the process.
We’d like to take a closer look at what happened with your application so we can provide clarity and help get things back on track. Please reach out to our team via email to customer@hummloan.com and we’ll investigate this as a priority.
We appreciate your patience and hope to make this a much smoother experience moving forward.
Regards,
The humm Support Team
Excellent and swift service
Excellent and swift service. Got same day approval, seamless process
27 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Justice,
Many thanks for your compliments!
We are thrilled to know your experience with humm was so smooth and effortless. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great experience
Great experience, smooth effortless and approval was rather quick! Would highly recommend
27 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Claudia,
Many thanks for your compliments!
We are thrilled to know your experience with humm was so smooth and effortless. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Thales L
Thales L. was really helpful. He listened my questions and alway answered on time.
29 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Mert,
Many thanks for your lovely review.
We are happy to know you received such a great service from Thales, and we will pass your kind words to him.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
We are Humm merchant
We are Humm merchant. Humm has terrible merchant service. We called Marchant support several times, but they never resolved the issue. Our customers get upset with us because we recommended Humm. Never again.
29 juillet 2026
Avis spontané
Humm very reliable
How loan application is do treat as quickly as possible made the humm great and made me to experienced something unquie different about humm and other lenders institutions. Humm is awesome and I am happy to partner with them.
25 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Daniel,
Many thanks for taking the time to leave us such a lovely review.
We are thrilled to know our services have met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great rates through Harvey Norman
Great rates through Harvey Norman. And approved in under 12 hours
23 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Richard,
Many thanks for taking the time to leave us such a lovely review.
We are thrilled to know our services have met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great service
Great service. Thales L. was able to provide a quick response.
27 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Elisa,
Many thanks for your lovely review.
We are glad to know the service provided by Thales was so quick and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Top Tier Customer Service
Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Specially Thelesa L.
27 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Bernard,
Many thanks for your lovely review! It's great to know you have received such an efficient and helpful assistance from our support team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
Unexpectedly nice experience when arranging finance
Genuinely didn't expect retail financing to be this painless. The application itself was straightforward — a handful of details, no unnecessary hoops — and the whole process was clearly signposted from start to finish, so I always knew what step came next. The decision came back almost immediately, and every bit of communication along the way was clear and to the point — no filler, no confusing jargon, just the information I actually needed.
The real deciding factor, though, is the rate on offer. When it's a genuine 0% APR deal — no application fee, no account-keeping fee, nothing hidden in the small print — humm is my first choice without hesitation; the numbers add up cleanly, and the process backs that up with real transparency. When the standard rate is closer to the ~21% APR mark instead, it's a different calculation entirely, and I'd pass in favour of a personal loan or a straightforward cash purchase. So: excellent when the 0% offer is genuine, and worth knowing it's not the one to reach for otherwise.
24 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Alexey,
Many thanks for taking the time to leave us such a detailed review.
We sincerely appreciate you sharing the experience with humm with other Trustpilot users and we are absolutely thrilled to know the service has entirely met your expectations.
It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I wasn’t planning to buy a BBQ just…
I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.
The setup was surprisingly quick once I provided my details, and within a short time everything was approved. Instead of paying the full amount upfront, I was able to spread the cost over a few months, which made a big difference.
Now I’m a very happy BBQ owner, and Humm played a big part in making that happen. Smooth, fast, and really convenient—I’d definitely use it again.
23 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Pawel,
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very quick and easy to use 5 star…
Very quick and easy to use 5 star service
24 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Bridget,
Many thanks for your 5 star review!
It's great to know our service met your expectations and beyond.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm is great even the help and backup…
Humm is great even the help and backup service they make it so much easier.
I just want to thank humm I got my goods that I desperately needed and humm helped me do just that.
Thank you.
24 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Manny,
Many thanks for your lovely review!
We are excited to hear you found our services to be of such help to you. Thank you for choosing humm.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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